New Haul Junk Removal logo

New Haul Junk Removal

Junk removal service · El Monte, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 92 furniture removal servicesPosition by Experts Score among all companies we track in this category. · better than 62%
5.0 ★★★★★ 42 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
55%reviews answered by the owner
Oct 2026latest review

New Haul Junk Removal at a glance

Google reviewers rate New Haul Junk Removal five stars based on forty-two reviews, with the owner responding to fifty-five percent of them. Customers frequently cite punctuality, transparent pricing, and efficient communication as key aspects of the service. The team is described as professional and thorough when removing furniture, appliances, and yard waste, often leaving the area clean and providing status updates throughout the job.

  • Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
  • Reviews on this page: 42 Google reviews (41 with written comments, 9 with photos).
  • Owner responses: the business replied to 55% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Furniture Removal Service serving El Monte, California.

Data from Google, last updated November 5, 2026.

Score profile vs other furniture removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 98)Reliability: 99 (median 98)Momentum: 100 (median 100)
New Haul Junk RemovalFurniture Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Haul Junk Removal: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Haul Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Haul Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–

Bar = this company · dark tick = category median.

Star ratings

42 Google reviews we collected

  • 5 stars42100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 41 written reviews

  • Praise12199%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2621%
  • Price & value2621%
  • Staff & attitude2117%
  • Would recommend1916%
  • Quality & results1311%
  • Communication97%
  • Honesty & trust87%

What customers talk about

We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He made it out the next day, which was a Saturday on time.”
  • “He & his team removed all of my items at a reasonable price.”
  • “He was courteous, quick and punctual which I greatly appreciate.”
  • “Definitely recommend & will be calling again when needed.”
  • “Can’t say enough about my experience with New Haul Junk Removal and Nicholas… on time, fair price, super professional quality service.”
  • “He is excellent and communicating and giving updated status.”
  • “most competitive and honest pricing i’ve seen so far, highly recommend these guys!”

People customers mention

  • Nick 7 reviews
  • Nicholas 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience working with Nick! He & his team removed all of my items at a reasonable price. Really appreciate his team’s efficiency & thoroughness. 10/10 experience!

Marili3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! I wasn't sure who to call at first, but I'm so glad I found Nicholas. He was absolutely great to work with, and the entire service was excellent from start to finish. Highly recommend!"

Andiee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

2nd time using Nick's services and we are very pleased. He ensures everything is done as needed and checks in for anything else we may need before heading out, & we truly appreciate it! Thank you! Definitely recommend & will be calling again when needed.

Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I was in a rush to get some hauling done. I called Nick at the last minute. He made it out the next day, which was a Saturday on time. He called ahead to let me know that he was on the way. He had the work done right away, and charged a fair price. He’s very polite and accommodating. I’ll use his service again. I highly recommend him. Mike T

David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

they went above and beyond in clearing out my in-laws house and yard, they are amazing. most competitive and honest pricing i’ve seen so far, highly recommend these guys!

Stella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nicholas showed up at the time that he told me and did an incredible job cleaning out my mom‘s backyard. I will be calling him in the future and will let family and friends know about him. Thanks again

Customer photo from Stella's review

Photos

Customer reviews

5.0 ★★★★★ 42 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dana Kudelka10 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience working with Nick! He & his team removed all of my items at a reasonable price. Really appreciate his team’s efficiency & thoroughness. 10/10 experience!

ChristaM Yepez6 reviewsTotal number of Google reviews ChristaM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polite and on time

Marili Barajas3 reviewsTotal number of Google reviews Marili has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! I wasn't sure who to call at first, but I'm so glad I found Nicholas. He was absolutely great to work with, and the entire service was excellent from start to finish. Highly recommend!"

Andiee O2 reviewsTotal number of Google reviews Andiee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

2nd time using Nick's services and we are very pleased. He ensures everything is done as needed and checks in for anything else we may need before heading out, & we truly appreciate it! Thank you! Definitely recommend & will be calling again when needed.

Michael Thesing1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was in a rush to get some hauling done. I called Nick at the last minute. He made it out the next day, which was a Saturday on time. He called ahead to let me know that he was on the way. He had the work done right away, and charged a fair price. He’s very polite and accommodating. I’ll use his service again. I highly recommend him. Mike T

Response from the owner · 6 months ago

Thank you, Mike! We're thrilled to hear you were satisfied. Looking forward to working with you again! - Nick from New Haul Junk Removal

David Slagle8 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

they went above and beyond in clearing out my in-laws house and yard, they are amazing. most competitive and honest pricing i’ve seen so far, highly recommend these guys!

Response from the owner · 6 months ago

Thank you, David! We're delighted you appreciated our service and pricing at New Haul Junk Removal!

Stella Sandoval3 reviewsTotal number of Google reviews Stella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicholas showed up at the time that he told me and did an incredible job cleaning out my mom‘s backyard. I will be calling him in the future and will let family and friends know about him. Thanks again

Response from the owner · 8 months ago

Thank you, Stella! Im thrilled I could help. Looking forward to assisting you and your family again! - New Haul Junk Removal

Cameron Slaugh3 reviewsTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommended

Response from the owner · 8 months ago

Thank you, Cameron! We appreciate your recommendation. - New Haul Junk Removal

Liza EasoLocal Guide · 29 reviewsTotal number of Google reviews Liza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicholas reached out to me from a Facebook ad for taking a Jacuzzi that was fully functional but no one was interested. He gave me a reasonable price , picked it up on time and cleaned up. He was courteous, quick and punctual which I greatly appreciate. I highly recommend Nicholas to anyone who needs any junk removal taken care of quickly!

Response from the owner · 9 months ago

Thank you, Liza! We're thrilled you had a great experience with Nicholas at New Haul Junk Removal.

Dave M2 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called Nick on a Sunday Morning for a quote, replied right away and was eager to remove our junk on the same day. Very professional, didn’t leave a mess, and had reasonable prices. I still have junk to remove and will be scheduling for another pick up soon. Thanks Nick

Response from the owner · 10 months ago

Thank you, Dave! We appreciate your kind words and look forward to helping you with your next pickup. - New Haul Junk Removal

New Haul Junk Removal on Google Maps →

Business details