Experts Reviews · Company report
Junk Gone Today logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Junk Gone Today

Garfield Heights, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 44 dumpster rental services · 4.9★ from 1,132 Google reviews

Report card

Percentile vs other dumpster rental services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Gone Today is better than 85% of dumpster rental services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Gone Today is better than 76% of dumpster rental services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Gone Today is better than 79% of dumpster rental services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Gone Today is better than 100% of dumpster rental services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Gone Today is better than 100% of dumpster rental services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Gone Today is better than 100% of dumpster rental services.A
100

Reviews for your job

Customers hired Junk Gone Today for 8 kinds of job.

Junk Gone Today for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Mattress removal & disposal” · showing 40

cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★

Eric showed up with his team of three men to deal with an ugly situation with cats in a mid-dementia family member. Utterly shocking neglect of household spaces with most of everything ruined. They took things out expediently and professionally, chatting pleasantly with siblings also working on the house. The ONLY…

Great priceHouse & garage cleanoutsMattress removal & disposalFurniture removal
sighyo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent customer service had junk in the basement it was too much for myself I called junk gone today and they did A fantastic job highly recommended

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gret price I had a great experience with this junk removal company They were professional reliable and made the entire process quick and easy I recommend them to anyone looking for fast dependable junk removal

Reasonable priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
•Jai2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Eric came and gave a estimate and the same day, Jay and the crew removed my Aunts' entire 2 bedroom apartment which was located on the third floor. They did a wonderful job. Also,they were very quick and proficient.

Great priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
IsaacLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric and his crew completed a barn and house estate clean out for me within 24 hours. He worked well with the realtor and my remote situation. Handled change orders well and was nice on the phone!

Reasonable priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
Nathaniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Worked really quickly and efficiently moving a very heavy oven up a tight flight of stairs as well as a heavy mattress. Very friendly as well, I definitely recommend them!

Great priceMattress removal & disposal
PatLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is awesome. Reasonably priced and friendly and does a great job.

Reasonable priceHouse & garage cleanoutsMattress removal & disposal
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Team (Ken and Money) arrived during stated time window. Both were friendly and handled a decent size in job in what I thought was fairly quick manner. Appreciated their helpfulness and professionalism in handling job.

Reasonable priceMattress removal & disposalYard debris removal
R.BLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eric...made up for the hiccup in, and, it was on our end first; on our end first in not hitting the confirm appt on scheduling app..and then them not being able to connect with us until a day later. Eric came the next day around about the time he said and made the appointment right. He kept his word, and we paid a…

Reasonable priceMattress removal & disposal
Danah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nice gentlemen, very punctual and same-day service. They called back and made it work that day.

Mattress removal & disposal
RobLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Spoke to Eric and they happened to be in the area so we set a time for a few hours later. He was on time, professional and thorough. The price was fair, they did a great job and his crew was nice.

Reasonable priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
airee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I needed some things taken out of my garage, I got a quote which was very reasonable and it was taken care of about a half hour later, the guys were so nice and did a great job!!

Great priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
LaportiaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They fast and reliable. And does a good job I absolutely 100 percent recommend marquis was a great worker him and his crew came and showed out and was non stop! Didnt play around came and did they job and left me very satisfied

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Noelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The best in the business! Exceptional customer service and work. 10 out 10 and I will always recommend them to everyone!

Appliance removal & disposalConstruction debris removalDumpster rental+ Responsiveness+ Punctuality+ Quality
Lashya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

LiTrell and her crew did an amazing job. They arrived on time and took extra steps to ensure my happiness and they didn’t forget to sweep up anything. Will definitely hire again

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Dasia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I used this company for the second time and they did not disappoint thank you again junk gone today

Mattress removal & disposal+ Responsiveness+ Quality+ Professionalism
BettyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The guys were polite and professional and strong too. I highly recommend this company Junk Gone Today!

Mattress removal & disposal+ Professionalism
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job!! They made a big mess go away. Did not leave till it was 100%

Furniture removalJunk removalHouse & garage cleanouts+ Punctuality+ Quality+ Professionalism
TinaLocal Guide · 170 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality
Chasity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They got rid of my junk with no problem

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Jaay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick! And they respond very quick and I can always depend on them to come through. They make things very easy on my end i’m happy i found them!

Construction debris removalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
quan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jerome and his crew is awesome an with great quality work and professionalism they were quick and efficient

Donated goods pickupMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Professional, fast, respectful and helpful. Thank you for your help.

Electronic waste removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, courteous, polite and efficient.

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
redly242 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jerome and his coworker (sorry I don't recall his name) did an excellent job! They removed everything I asked for. They were friendly and very professional.

Junk removalMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service we had was good. The men cleaning up were very nice. Thank you.

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This service was amazing. Due to technical issues we got our service on Sunday instead of Saturday but was accompanied immediately when they found out about the issue. On Sunday the gentleman came in looked at 3 spaces and gave an estimate. Upon giving the estimate they asked would Monday be good I agreed, they…

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
SLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Litrell and his crew clean out 5 of my rental properties for half the price and was done in a timely manner. Professional and on-time. Thanks again guys!!! Definitely sticking with you in the future.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
jordan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a fantastic job with the demolition of my garage and clean up around property kudos to those guys!

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Quality+ Professionalism
Anthony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic company! Great people who are here to help you when you need them most. Honest and trustworthy!

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Shavez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two young men that came to do the removal of trash were very nice and respectful. They were very hard working and did an outstanding job!!! They went above and beyond. I am very pleased with the after look of my garage and backyard. They uncovered parts of my garage and yard that I haven’t seen in a long time. I…

Junk removalMattress removal & disposal
Riley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So easy! Made the appt online, communicated with the team the day of to nail down the time within the window and they were in and out within 15 min.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
NikaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything I needed with one company! Steve and his crew were extremely helpful and professional throughout the whole process, recommended to family and friends already. Returning customers for sure! 10/10

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
TameraLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I booked online. The truck arrived 1.5 hrs past the end of the assigned time window (they did call, but were even an hour later than they said they would be). Once they arrived, there was a major discrepancy between the price listed online and the amount they asked for. We had to negotiate a bit, but the guys were…

Mattress removal & disposalTrash removal & disposal
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They made it easy. Professional, proficient and very polite.

Donated goods pickupFurniture removalMattress removal & disposal+ Professionalism
Ms.Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time using them and absolutely fast and efficient work both times! Thanks for helping out! Will be calling them to remove junk from bathroom due to remodeling next!

Furniture removalMattress removal & disposalTrash removal & disposal
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were communicative and timely. Highly recommend

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
CatherineLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Short & sweet transaction. Arrange time, phone call with estimate, pay online, junk gone. Thank you Steve for quick and efficient response to my need.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Professionalism
Thea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was amazing fast and excellent at the job I will be calling back for more services

Construction debris removalDonated goods pickupDumpster rental+ Responsiveness+ Punctuality+ Quality
Justin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were quick, professional and efficient. I highly recommend them!

Mattress removal & disposalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 33%Overpriced 1%Not sure 1%

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