Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
Google reviewers rate Junk Guys Frisco 4.9 out of 5 based on 465 reviews, with the owner responding to 59 percent of them. Customers frequently cite punctual same-day service, efficient removal of large items, and reasonable pricing as primary benefits. However, a recurring criticism involves unprofessional staff demeanor and disputes over final costs, where some clients report prices doubling from initial online estimates or feeling charged unfairly for simple tasks.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
465 Google reviews we collected
Phrases our text analysis found in 414 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 414 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We used Junk Guys Frisco, Madi was very prompt on time.”
“Matty and the junk guys are awesome would highly recommend, they’re fast and affordable and just overall great with awesome service!”
“Total RIP off, dude will make small talk and get you to make it seem like your small pile of garbage is such a hassle to you, that way you pay his rid…”
“Was professional and did exactly what they said they were going to do and was even able to come by earlier than expected.”
“Rude rude and very rude.”
“I would highly recommend them and plan on using them again in the future!”
“…ithout consent, wears sunglasses with camera, if that matters to you avoid this company at all costs, now I have to explain to my church members why i…”
“Madi did a great job and it was so easy to work with him.”
“He was very communicative, worked with my schedule, and removed everything I needed him to in a timely organized fashion.”
“Came over and took a look and negotiated a fair and honest price for the work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Junk Guys Frisco for 8 kinds of job. Pick one to see what they paid and said.
We used Junk Guys Frisco, Madi was very prompt on time. price was reasonable. We will use Junk Guys Frisco again.
Madi and Junk guys were exceptional! He was very communicative, worked with my schedule, and removed everything I needed him to in a timely organized fashion. The cost was also very reasonable. I would highly recommend them and plan on using them again in the future!
Great guy and business. Came next day and communication is unlike no other. Highly recommend
Rude rude and very rude. No professionalism. Doesn't even bring his own shoe covers when coming into the house. Would not recommend
I spoke with Madi and they were able to get my wine fridge picked up with ease and promptness. I really appreciate making it so easy. Thank you Madi!!
Matty and the junk guys are awesome would highly recommend, they’re fast and affordable and just overall great with awesome service!
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 103 | — |
| House & garage cleanouts | 94 | — |
| Furniture removal | 68 | — |
| Yard debris removal | 38 | — |
| Appliance removal & disposal | 34 | — |
| Construction debris removal | 23 | — |
| Dumpster rental | 22 | — |
| Trash removal & disposal | 18 | — |
4.9 ★★★★★ 465 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We used Junk Guys Frisco, Madi was very prompt on time. price was reasonable. We will use Junk Guys Frisco again.
Thank you for the review we appreciate it!
So reliable and dependable. Highly recommend without hesitation!!
Thank you for the review. We appreciate it.
Great service! Quick and great prices too!! Highly recommended!
Thank you for the review. We appreciate it.
Madi and Junk guys were exceptional! He was very communicative, worked with my schedule, and removed everything I needed him to in a timely organized fashion. The cost was also very reasonable. I would highly recommend them and plan on using them again in the future!
Thank you for the review! We appreciate the kind words!
Great guy and business. Came next day and communication is unlike no other. Highly recommend
Thank you for the review! We appreciate the kind words!
Just seeing demeanor and attitude towards customers and disrespect
Please stop leaving fictitious reviews on this account. We have never done business with you all of our customers love us. This is a false review. We are a local business and we standby. Our customer service. This is absolutely incorrect. This is not the way you handle the situation. You’re ruining small businesses.
Rude rude and very rude. No professionalism. Doesn't even bring his own shoe covers when coming into the house. Would not recommend
Wrong business? Review reported and will be deleted. We have never done business with you.
Excellent and efficient service at a great price
Thank you for the review!
Wouldn’t not recommend very rude and impolite
Thanks for the false review. You have never been a customer of ours!
I spoke with Madi and they were able to get my wine fridge picked up with ease and promptness. I really appreciate making it so easy. Thank you Madi!!
Thank you for the review. We appreciate the kind words and we strive to provide excellent service.
Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
