Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Junk in the Truck Junk Removal & Hauling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%41+2.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Junk in the Truck Junk Removal & Hauling

Wheaton, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 62 furniture removal services · 5.0★ from 814 Google reviews

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Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk in the Truck Junk Removal & Hauling is better than 98% of furniture removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk in the Truck Junk Removal & Hauling is better than 97% of furniture removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk in the Truck Junk Removal & Hauling is better than 100% of furniture removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk in the Truck Junk Removal & Hauling is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk in the Truck Junk Removal & Hauling is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk in the Truck Junk Removal & Hauling is better than 41% of furniture removal services.C
41

Reviews for your job

Customers hired Junk in the Truck Junk Removal & Hauling for 8 kinds of job.

Junk in the Truck Junk Removal & Hauling for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Trash removal & disposal”

A'ja4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called Junk in the Truck for a quote on a large roll off bin for a basement clean out. From my first interaction with Jenna, to the day of the final pick up I was impressed. Jenna helped me to choose the appropriate size bin for my project and was pleasant, and helpful throughout the entire process. Great customer…

Customer photo from A'ja's review
Reasonable priceHouse & garage cleanoutsConstruction debris removalTrash removal & disposal
Marilyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very pleased with the service. Efficient and polite.

Reasonable priceHouse & garage cleanoutsJunk removalTrash removal & disposal
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great pricing and quick pick up!

Trash removal & disposal
DeniseLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Katie has been nice, helpful and overall amazing since the beginning of the transaction. The bin was dropped off exactly within the time frame they gave us on the day we scheduled it. It was placed at the exact spot I asked them to place it. Pick up was hassle free as well. Would definitely recommend their business.

Great priceHouse & garage cleanoutsYard debris removalJunk removal
BonnieLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful responsive business. I couldn’t make up my mind whether I wanted to pay someone to remove all the stuff from our house before it goes on the market. My only regret is that I didn’t call sooner. Katie and Max kept in touch with me and was able to schedule the day after I made up my mind. A walkthrough,…

Great priceHouse & garage cleanoutsJunk removalTrash removal & disposal
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As a property manager, we lean on our junk hauler fairly often and they are always able to handle anything from small pickups to whole house eviction services when and where we need them. Highly recommend!

Reasonable priceHouse & garage cleanoutsYard debris removalAppliance removal & disposal
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved how they arrived on time, worked well together and got the job done quickly and efficiently. Very impressed with their service. Also love that they take some items to Habitat for Humanity instead of a garbage dump. Highly recommend

Construction debris removalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
suryanarayana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team were very professional, on time and very customer friendly. They did everything we asked for. We got rid of junk like refrigerator, steel, wood cabinets and what not, they did it to our satisfaction. I will be recommending to my friends and relatives.

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All I can say is WOW. They came to my house, gave me a 30 mins heads up and blew through our clean out project. In 45 mins they got everything out and filled up the whole truck. Crazy fast and professional service. They made me feel comfortable and didn’t make me feel bad about the state of our house and garage. I…

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Don7 months ago★★★★★

Rating only, no written review.

Reasonable priceConstruction debris removalTrash removal & disposal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Furniture removal81—
House & garage cleanouts79—
Junk removal74—
Moving-related junk removal47—
Donated goods pickup32—
Construction debris removal24—
Electronic waste removal & disposal15—
Yard debris removal14—

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