Open 24 hours · Waukesha, WI · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 110 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★336 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for punctual arrivals, efficient cleanup of items like furniture and storage unit contents, and fair, transparent pricing. Reviewers highlight clear communication throughout the scheduling and service process, as well as the polite and professional demeanor of the staff. The business is noted for its flexibility, including same-day service and willingness to adjust fees to fit customer budgets, with no recurring negative themes identified in the provided excerpts.
Google rating: 5.0 out of 5 from 336 reviews (100% five-star).
Reviews on this page: 336 Google reviews (312 with written comments, 9 with photos).
Owner responses: the business replied to 64% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk It With J Moving And Disposal: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk It With J Moving And Disposal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk It With J Moving And Disposal: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk It With J Moving And Disposal: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk It With J Moving And Disposal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
336 Google reviews we collected
5.0of 5
5 stars336100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 312 written reviews
100%praise
Praise757100%
Complaints30%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response20427%
Staff & attitude17423%
Would recommend13518%
Price & value9813%
Quality & results8812%
Communication375%
Honesty & trust243%
What customers talk about
We read 312 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived right on time to clear out some junk from our basement and garage.”
“Will and Mitchell were easy to work with and very friendly.”
“Highly recommend and definitely suggest supporting a small family owned business.”
“He arrived at my storage unit and gave me a very fair and reasonable estimate that I clearly accepted.”
“Their communication was excellent throughout the whole process, and the service was absolutely top-notch.”
“J was communicative, professional, efficient, and super tidy when picking up our old couch.”
“Super reliable to connect with and everything was simple and efficient.”
People customers mention
Jason68 reviews
Bob4 reviews
Javier3 reviews
Paul3 reviews
Berlin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk It With J Moving And Disposal for 8 kinds of job. Pick one to see what they paid and said.
Kate9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
When our four storage units for our business were lost to mold, Jason and his team were right there to help. They cleared out all four of our units within three hours and helped us move what we could save to a new location. Without their help, I don’t know what I would’ve done. Highly recommend and definitely…
Great price
JohnLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I would highly recommend Junk It with J. I called Tuesday morning at 8:30 and they were here by 11am. They took everything we asked. Will and Mitchell were easy to work with and very friendly.
SueLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The two young men came early this morning as promised. Both were very friendly and pleasant to work with. They had my junk cleaned up lickety split. There is no doubt in my mind that I will use them again as I’m trying to clean house for a future move. Thank you boys. You did a fantastic job.
Great price
ThisLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Highly recommend Junket with J Moving and Disposal! They arrived right on time to clear out some junk from our basement and garage. Their communication was excellent throughout the whole process, and the service was absolutely top-notch. Very good experience! We will most definitely use them again!
Reasonable price
Jamie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Junk it With J saved us!! We are moving out of state & had a garage full of junk. They came out the same day I called, to give a quote, and ended up taking it all that night! They even worked with us on the fee so it fit our budget.Thanks to them, we are able to leave for our new home a day earlier than expected.
Deborah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Helped my mother with clearing basement clutter, very pleased with this company.
Thank you Jason.
When our four storage units for our business were lost to mold, Jason and his team were right there to help. They cleared out all four of our units within three hours and helped us move what we could save to a new location. Without their help, I don’t know what I would’ve done. Highly recommend and definitely suggest supporting a small family owned business. Cannot recommend them more.
Price assessment: Great price
Response from the owner · a month ago
Thanks Kate glad we could help!
John J SchmidtLocal Guide · 16 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I would highly recommend Junk It with J. I called Tuesday morning at 8:30 and they were here by 11am. They took everything we asked. Will and Mitchell were easy to work with and very friendly.
Response from the owner · a month ago
Thanks for the review John
SueLocal Guide · 50 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
The two young men came early this morning as promised. Both were very friendly and pleasant to work with. They had my junk cleaned up lickety split. There is no doubt in my mind that I will use them again as I’m trying to clean house for a future move. Thank you boys. You did a fantastic job.
Price assessment: Great price
Response from the owner · a month ago
Our pleasure Sue thanks
Daniel LaSota4 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Highly recommend Junket with J Moving and Disposal! They arrived right on time to clear out some junk from our basement and garage. Their communication was excellent throughout the whole process, and the service was absolutely top-notch. Very good experience! We will most definitely use them again!
Price assessment: Reasonable price
Response from the owner · a month ago
Thanks for the review
Jamie Wetzel5 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Junk it With J saved us!! We are moving out of state & had a garage full of junk. They came out the same day I called, to give a quote, and ended up taking it all that night! They even worked with us on the fee so it fit our budget.Thanks to them, we are able to leave for our new home a day earlier than expected.
Response from the owner · a month ago
Thanks Jamie glad we could help
Deborah Burkwald4 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Jason- Your crew did a great job picking up our couch this morning. They were on time, friendly and pleasant to work with. My compliments to them!
I picked you out from an online search, and am very happy with the results. I even handed out one of the cards I was given to our house cleaner, as she is looking for a service to remove her mom's couch.
Thanks again for the great service!
Response from the owner · a month ago
Thanks Drew
Nyssa Bulkes-McMurrayLocal Guide · 21 reviewsiTotal number of Google reviews Nyssa has written across all businesses on Google Maps, not just this one.
Highly recommend this service for local junk removal. J was communicative, professional, efficient, and super tidy when picking up our old couch. Everything you hope for when someone comes to your house, we were very happy with this experience. Will definitely keep his business card on hand for in the future. Thanks, J!
Rebecca CampbellLocal Guide · 16 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Jason was very professional and accommodating. He arrived at my storage unit and gave me a very fair and reasonable estimate that I clearly accepted. He was quick, thorough and thoughtful. I highly recommend Junk it with J if you want the job done right and with care. 😃
RC
