Experts Reviews · Company report
Junk King Austin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Junk King Austin

Georgetown, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #152Position by Experts Score among all companies we track in this category. of 182 junk removal services · 4.9★ from 3,104 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Austin is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Austin is better than 94% of junk removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Austin is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Austin is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Austin is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Austin is better than 40% of junk removal services.C
40

Reviews for your job

Customers hired Junk King Austin for 8 kinds of job.

Junk King Austin for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 80

All 84 Google reviews tagged “Appliance removal & disposal” · showing 20

Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Junk King has helped me get rid of a lot of stuff. They are my first call for junk pickup. Today Ryan Otis & Will Smith picked up some items for me. They were professional, polite, & efficient in getting in & out quickly. I appreciate the great customer service. I will definitely plan to call Junk King again.

Appliance removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Today was truly a wonderful day, thanks to two incredible guys who helped clear out all the clutter at my brother’s house. I can't thank Aaron and Kylle enough for their hard work and kindness. I really appreciate everything you did. I will definitely be reaching out again in the future!

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Midnight2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used this service a few times before. They always do a fantastic job! They were on time, they were fast and reasonably priced. Would highly recommend.

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, on-time service that was unbelievably quick and easy. Highly recommended. Thanks Junk King!

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Cecil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very easy to use.

Appliance removal & disposal+ Professionalism+ Value
Ben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient personnel. Great job!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk King was a life saver. Came and picked up my refrigerator within an hour of calling them. Excellent service!!!

Appliance removal & disposal+ Responsiveness+ Punctuality+ Quality
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service personnel were very friendly and professional.

Appliance removal & disposalConstruction debris removalJunk removal+ Professionalism
Raven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They made moving out of my apartment so much easier and less stressful. Absolutely recommend!

Appliance removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Kim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team was truly amazing and so polite and so efficient! The price was so outstanding as well. I give them 10 stars.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Kyrsten13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thankful for their services and their flexibility. Highly recommend them for junk removal services.

Appliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Glenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I need to commend the team for taking the time and Patty remove this three-part large natural gas grill. They we very respectful in completing this arduous task. I will definitely use this team in the future

Appliance removal & disposal
Tigerman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service all the way around!

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Fiona8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was highly professional, efficient, courteous and personable. They completed the job with minimum disruption and maximum efficiency. I would highly recommend them to others.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Quality+ Professionalism
Kassandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome! They came by to give us a free estimate as we were busy moving out at that time. They came back next business day to take care of our stuff promptly. Super nice staff and easy to reach service

Appliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up on scheduled time, Called to let us know they were on their way, Very professional, explained everything to us. Got everything loaded on the truck and double check to make sure they got all that we wanted taken. Great job, we would use them again if needed. thank you guys for all your wonderful kind help.…

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Svetha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Called when they were about 45 minutes away. Efficient and courteous.

Appliance removal & disposal
Noah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called for an estimate to remove my old dryer from my third floor apartment on Wednesday and scheduled it for the next morning. Movers were quick, professional, and did not charge additional fees for moving from a third floor unit. Cost was much lower than the competition. Would absolutely use again.

Appliance removal & disposal+ Responsiveness+ Punctuality+ Quality
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very courteous and professional.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
AndreaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Priced reasonably/ competitively, professional and helpful. Timely and efficient. Would use again.

Appliance removal & disposal+ Responsiveness+ Punctuality+ Professionalism

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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