Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Junk King Austin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Junk King Austin

Georgetown, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #152Position by Experts Score among all companies we track in this category. of 182 junk removal services · 4.9★ from 3,104 Google reviews

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Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Austin is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Austin is better than 94% of junk removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Austin is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Austin is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Austin is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Austin is better than 40% of junk removal services.C
40

Reviews for your job

Customers hired Junk King Austin for 8 kinds of job.

Junk King Austin for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 40

All 23 Google reviews tagged “Donated goods pickup”

ShannonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The guys were great. They were in and out in 30 minutes.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Paula8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Junk King 3 times and each time it's been quick, reasonable, and their staff, from the folks I schedule with on the phone to the folks who come out to our home to do the removal, are always so professional.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Kim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team was truly amazing and so polite and so efficient! The price was so outstanding as well. I give them 10 stars.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
MeganLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and timely! If I need anything removed again I'll go with Junk King Austin

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Lindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

3 of the young men that came to help were exceptional. Polite, helpful, hard working... awesome! 1 young man, (Jason?) Was on his phone a bit and didn't like my fussing about being a day and 2 hours late. It's OK, the others made up for him. I'm disappointed in the communing between answering service and movers. I'm…

Donated goods pickupFurniture removalJunk removal
Cheryl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jack and Alex were very polite, pleasure doing business with the men. Will use Junk King again and hope I have the same 2 gentleman back again.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Even though the reps were late showing up, they have always been very professional and willingness to take own my request for item removal. I highly recommend Junk King for any project you have coming up.

Donated goods pickupFurniture removalJunk removal+ Quality+ Professionalism+ Value
Jenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing customer service! Prompt, courteous hard workers - adored them both! So grateful for this service. And very affordable!

Construction debris removalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
DeadInside9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, courteous, professional service done well and under budget

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Junk King for years for various reasons. Colton and Jeff did such a great job servicing our garage today and helping us get through a bunch of recycling and junk. Highly recommend. They were so professional and quick and easy to work with. They always give a quote up front so there are no surprises. 10 out of 10 will definitely be using again.

Donated goods pickupFurniture removalJunk removal+ Quality+ Professionalism+ Value
Naseim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My husband and I were very pleased with this service. A little more expensive than we imagined...but to us it was worth it. We hope not to need this service again. However, if we did we would call Junk King. We also would recommend them to family and friends

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Professionalism
DaveLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt, very friendly, professional, hard working, reasonable cost, will use again if needed. Thank you!

Donated goods pickupFurniture removal
Janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys were very professional and did a great job!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful, kind and quick. Easy to book. East to call and communicate/ ask questions. Called before arriving.

Donated goods pickupJunk removal
karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job, friendly, prompt service

Donated goods pickup+ Responsiveness+ Punctuality+ Professionalism
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did an excellent job for a fair price. They were professional and friendly. I highly recommend Junk King

Donated goods pickupElectronic waste removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Came early and were efficient on removing large entertainment center I have tried to get donation sites to take without success. Very happy to have it gone.

Donated goods pickup
Randi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Donated goods pickupJunk removal+ Punctuality+ Professionalism
Shawna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
CarlyLocal Guide · 191 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Caren6 years ago★★★★★

Rating only, no written review.

Donated goods pickupFurniture removal+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal309—
Furniture removal240—
House & garage cleanouts185—
Appliance removal & disposal84—
Yard debris removal71—
Electronic waste removal & disposal58—
Trash removal & disposal50—
Construction debris removal48—

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