Experts Reviews · Company report
Junk King Austin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Junk King Austin

Georgetown, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #152Position by Experts Score among all companies we track in this category. of 182 junk removal services · 4.9★ from 3,104 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Austin is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Austin is better than 94% of junk removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Austin is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Austin is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Austin is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Austin is better than 40% of junk removal services.C
40

Reviews for your job

Customers hired Junk King Austin for 8 kinds of job.

Junk King Austin for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.185
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 100

All 185 Google reviews tagged “House & garage cleanouts” · showing 20

NancyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I’ve used them many times over the years. They are great!

Electronic waste removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Beverlee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This was the 2nd time using Junk King and were very professional and friendly. Great Guys!! Thanks, Beverlee

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Junk King has helped me get rid of a lot of stuff. They are my first call for junk pickup. Today Ryan Otis & Will Smith picked up some items for me. They were professional, polite, & efficient in getting in & out quickly. I appreciate the great customer service. I will definitely plan to call Junk King again.

Appliance removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Today was truly a wonderful day, thanks to two incredible guys who helped clear out all the clutter at my brother’s house. I can't thank Aaron and Kylle enough for their hard work and kindness. I really appreciate everything you did. I will definitely be reaching out again in the future!

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Midnight2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used this service a few times before. They always do a fantastic job! They were on time, they were fast and reasonably priced. Would highly recommend.

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The guys were great. They were in and out in 30 minutes.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Pamela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two young men that picked up my Late Great Aunts belongings were Amazing. 👏 They went above And Beyond what we expected. I would highly recommend Your Business to others.. Best regards, Pamela McFarlane

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
annLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very personable employees and hard-working. Picked up boxes from my move as well as appliances that had broken. Did the job quickly and listened to my directions.

House & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Phyllis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome customer service. John and Jay were so polite and helpful… They even took the large pillows! I highly recommend them!!!❤️

House & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called on a Saturday and was able to get same day on time service. Very efficient. Will use again. Thanks so much

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Efficient and texted prior to arrival to let us know when they would be there. Thanks!

House & garage cleanouts+ Responsiveness+ Professionalism
Fred7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Junk King yesterday for cleaning out and hauling away years of items in our attic. They arrived as scheduled and their two employees (Art and John) were just great. Their hard work over five hours resulted in a large truckload of “stuff” taken away and out of our lives. We highly recommend this business.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used your company a few times and have always had excellent service

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Rebekah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I priced several different junk haul companies and Junk King was the best value. Scheduling was easy and I intend to call on them again soon

Dumpster rentalFurniture removalJunk removal+ Quality+ Professionalism+ Value
GingerLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and Jack were amazing! They arrived early and were super efficient, friendly and helpful in helping with my move out. I’ll definitely use them again for the next round of things!

House & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jack and his assistant were on time, very professional and good natured. Got our stuff loaded up with great attitudes. I would recommend Junk King to anyone needing this service. Thank You!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
SamanthaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a garage full and the 2 men who came were very professional and quick. I am truly amazed by the price and time it took them to load everything up. Thank you so much. 😊

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always use them! Great service!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
LueLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We agreed to a price over the phone and they sent two young men to pickup my discarded mattress. I recommend then.

House & garage cleanouts
Priscilla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great! Provided a quote and hauled everything off within 10-15 minutes. They were very professional and friendly. Would definitely use them again!

House & garage cleanouts

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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