Junk removal service · Hoffman Estates, IL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 44 dumpster rental servicesiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★405 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Junk King Barrington 4.9 out of 5 based on 405 reviews, with the owner responding to 92 percent of them. Customers frequently highlight efficient service, friendly staff, accurate scheduling, and reasonable pricing for removing household items and construction waste. While most feedback is positive, some lower-rated reviews criticize unexpected overweight fees, rude interactions, or failure to clean up small debris left behind after major items are removed.
Google rating: 4.9 out of 5 from 405 reviews (98% five-star).
Reviews on this page: 405 Google reviews (338 with written comments, 12 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 22, 2026.
Service: Dumpster Rental Service serving Hoffman Estates, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other dumpster rental services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Junk King BarringtonDumpster Rental Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Barrington: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Barrington: 95/100 on this factor. Category median: 97.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Barrington: 95/100 on this factor. Category median: 99.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Barrington: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Barrington: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Barrington: 92/100 on this factor. Category median: 95.A
92
Bar = this company · dark tick = category median.
Star ratings
405 Google reviews we collected
4.9of 5
5 stars39598%
4 stars51%
3 stars10%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 338 written reviews
99%praise
Praise74499%
Complaints91%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response21529%
Staff & attitude19326%
Price & value11816%
Would recommend10514%
Quality & results8011%
Communication355%
Honesty & trust71%
What customers talk about
We read 338 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…e had a lot to get rid of) and each time they are friendly, helpful, efficient, and very reasonable.…”
“…t few years (yes, we had a lot to get rid of) and each time they are friendly, helpful, efficient, and very reasonable.…”
“…id of) and each time they are friendly, helpful, efficient, and very reasonable.…”
“WM was a huge hassle and the Bagster is a rip off and scam.”
“I would highly recommend them to anyone needing to get rid of no longer wanted items!”
“However, if you have loose junk or trash bags, I would recommend going with a different company because they cannot fill the trucks to capacity withou…”
“Cannot thank them enough for being so understanding and responsive on top of the great job they had already done.”
“I wish I wrote their names down, as I am so terrible with names.”
“Great communication, fair pricing, and quick, efficient work.”
“I highly recommend this company for anyone needing reliable and affordable junk removal services.”
People customers mention
Kings7 reviews
Emmanuel3 reviews
Manny3 reviews
Nick3 reviews
Connor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk King Barrington for 8 kinds of job. Pick one to see what they paid and said.
TTracey12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The guys were great. Came in and grabbed the junk. Very efficient and nice guys!
KKristenLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had a great experience with Junk King. Everyone was incredibly friendly, helpful, and professional. They made the entire process so easy and pleasant. I really appreciate their customer service and will definitely use them again. Highly recommend!
CCheryl7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Easy to schedule on line, someone always there to answer questions, excellent pricing!!
CChristopher10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great Service! Ryan was amazing and quick. Super personable and friendly. I will definitely use again in the future! I highly recommend Junk King.
Nnancy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service all the way from customer service on phone to pickup by Clot. They came out same day and was extremely professional with a very affordable price. Will Definitely use their services again!!
KKaren3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Easy to book online. Guys were great that picked up the furniture. Would use them again.
The guys were great. Came in and grabbed the junk. Very efficient and nice guys!
Response from the owner · 6 days ago
Tracey, thank you for taking a minute to post this! In, loaded up, and gone is a nice way to clear things out, and the crew will be glad you noticed. You deserve a junk-free life!
Junk King Barrington
J
Jennifer Gladson1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Jennifer, we love hearing that our crew made the job a good one! We appreciate you having us out and trusting our team with your junk removal.
Junk King Barrington
M
mamataxi3 reviewsiTotal number of Google reviews mamataxi has written across all businesses on Google Maps, not just this one.
We love hearing when our crew gets the job done right! Thanks for having us out for your junk removal needs. We’re always happy to help clear the way for a little extra space!
Junk King Barrington
A
Abby Weck9 reviewsiTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
Highly recommend Junk King! We have used them FIVE times now over the last few years (yes, we had a lot to get rid of) and each time they are friendly, helpful, efficient, and very reasonable. We will continue to recommend and use them in the future. There is a very good reason that we are repeat customers when we need to clean out junk or house projects.
They also care about the homeowner’s concerns. I have three cats and after one visit I could not find one of the cats after their team left. I was concerned she may have been hiding in one of the couches that was taken and their entire team was so helpful as soon as I contacted them. The owner even called me personally and was very kind and helpful, letting me know where the items were taken and what his drivers said/saw. Fortunately I did find the cat later that evening in our home (apparently she’s an even better hider than even I knew). Cannot thank them enough for being so understanding and responsive on top of the great job they had already done.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Junk removal, Construction debris removal, Furniture removal
Response from the owner · 3 years ago
Abby, your kind words and high recommendation have us on beaming with pride! We're so happy to know that you were satisfied with our timely and efficient junk removal process, but we are even more happy to know that your kitty was safe at home the whole time! We know how important our furry family members are, and we were so worried about yours. It's relieving to know that she was just hiding out; completely oblivious to our panic! Thank you so much for taking the time to share your experience and wonderful review of our junk removal service. Your endorsement means to much to us!
Armen, Owner of Junk King Barrington
K
Kristen PettryLocal Guide · 42 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
We had a great experience with Junk King. Everyone was incredibly friendly, helpful, and professional. They made the entire process so easy and pleasant. I really appreciate their customer service and will definitely use them again. Highly recommend!
Response from the owner · 2 weeks ago
Kristen, having you come back to us is about the best compliment we could ask for! We’re happy our junk removal team made things easy, and we’ll be ready to lend a hand whenever you need us again.
Junk King Barrington
C
Cheryl Bean7 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Easy to schedule on line, someone always there to answer questions, excellent pricing!!
Response from the owner · a week ago
Thank you for the five-stars, Cheryl! We're glad booking felt easy and every question got answered. We make it easy whenever you need us again!
Junk King Barrington
C
Christopher Willeford10 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Great Service! Ryan was amazing and quick. Super personable and friendly. I will definitely use again in the future! I highly recommend Junk King.
Response from the owner · 3 weeks ago
Christopher, Ryan will appreciate the recognition! We love having pros who can make junk removal feel easy while keeping things moving. We’ll be here when you need a hand clearing things out again.
Junk King Barrington
N
nancy casasanto3 reviewsiTotal number of Google reviews nancy has written across all businesses on Google Maps, not just this one.
Great service all the way from customer service on phone to pickup by Clot. They came out same day and was extremely professional with a very affordable price. Will Definitely use their services again!!
Response from the owner · 3 weeks ago
Nancy, same-day service and a fair price make for a pretty good day around here! Clot will appreciate the recognition, and we’re glad we could make your junk removal easy. We’ll be ready when you need us again.
Junk King Barrington
B
Braxton Arp4 reviewsiTotal number of Google reviews Braxton has written across all businesses on Google Maps, not just this one.
Very friendly people. Worked with me to get a fair price. Really helped me out.
Response from the owner · a week ago
Braxton, it means a lot that the team could really help you out! We're glad you landed on a fair price together, and we're grateful you chose us to help.
Junk King Barrington
K
Karen Monogue3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Easy to book online. Guys were great that picked up the furniture. Would use them again.
Response from the owner · 3 weeks ago
Easy online booking and a great crew to carry off the furniture is how it should go, Karen! Thank you for choosing us to help. We'd be glad to haul away whatever's next.
Junk King Barrington