stan vlasimsky2 reviewsTotal number of Google reviews stan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper efficient service - they called ahead - on time - fast efficient and friendly
Junk King Dallas
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 62 furniture removal servicesPosition by Experts Score among all companies we track in this category. · better than 25%
4.9 ★★★★★ 1,905 Google reviews · 24 photos
96%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
Oct 2026latest review
Junk King Dallas at a glance
Customers frequently praise the team's punctuality, efficiency, and friendly communication during junk removal services. However, several reviews highlight inconsistent pricing, with discrepancies between phone quotes and final charges, and complaints about unfulfilled refund promises. One low-star review also alleged property damage and a cancellation of a scheduled appointment.
- Google rating: 4.9 out of 5 from 1,905 reviews (96% five-star).
- Reviews on this page: 1,905 Google reviews (1,461 with written comments, 329 with photos).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: October 24, 2026.
- Service: Furniture Removal Service serving Little Elm, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Dallas: 93/100 on this factor. Category median: 98.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Dallas: 91/100 on this factor. Category median: 98.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Dallas: 94/100 on this factor. Category median: 100.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Dallas: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Dallas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Dallas: 80/100 on this factor. Category median: 79.A
80
Bar = this company · dark tick = category median.
Star ratings
1,905 Google reviews we collected
- 5 stars1,82396%
- 4 stars462%
- 3 stars80%
- 2 stars70%
- 1 star211%
Praise vs complaints
Phrases our text analysis found in 1,461 written reviews
- Praise2,86599%
- Complaints371%
Topic share
How often each topic comes up in the written reviews
- Speed & response88931%
- Staff & attitude81528%
- Quality & results39113%
- Would recommend33211%
- Price & value30911%
- Communication1204%
- Honesty & trust462%
What customers talk about
We read 1,461 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super efficient service - they called ahead - on time - fast efficient and friendly”
“Waited 2 1/2 hours they never showed or called, what a waste of my time, I am considering filing a lawsuit against them”
“Josh and key could not have been more helpful and nice.”
“They were very rude and said I paid for the job not the time estimate.”
“They did a wonderful job with quite a bit of junk and are very polite.”
“Hope that gentleman have a better day because this was by far the worst customer service experience I’ve ever had.”
“I’d most definitely recommend working with these two again.”
“Jeff and Brandon were the absolute best cannot recommend more”
“They gave me a very fair quote and they were able to immediately take away my2 sofas and 2 chests.”
“Very expensive.”
“Great communication the entire time & very friendly yet professional.”
“They were very communicative, transparent about pricing, and handled everything efficiently!”
“Do not trust the cost estimator on the website - it is in no way accurate.”
People customers mention
- Rey 79 reviews
- Ray 62 reviews
- Steve 57 reviews
- Beto 22 reviews
- Brandon 17 reviews
- Jeff 15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk King Dallas for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
stan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 15 hours ago★★★★★
Super efficient service - they called ahead - on time - fast efficient and friendly
Zac6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★
They did an awesome job. The team was amazing. Javier and Beto. They deserve a raise!! Will definitely use again and highly recommend.
Jamal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Amazing gentlemen, fast, courteous, and clean! They did a wonderful job with quite a bit of junk and are very polite.
Blake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Exceptional service done in a timely manner! Had to haul off multiple items for a last second move. Drivers were responsive and efficient.
KLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very quick and professional. I would definitely use Junk King Dallas again. They arrived in the earlier part of the window, swept up the area after removing construction bricks, and checked with me before they left to see if I had anything else to remove. Used Junk King again to get rid of some excess furniture. I…
Construction debris removal+ Responsiveness+ Punctuality+ Value
KerryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
These excellent gentlemen came and cleaned up several eyesores that our sellers left us. One very heavy desk and a swingset. Then they proceeded to sweep up the leaves and dirt that had accumulated under the desk. I will have them back for a future project for sure. Would absolutely recommend.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Furniture removal | 204 | — |
| Junk removal | 192 | — |
| House & garage cleanouts | 112 | — |
| Trash removal & disposal | 65 | — |
| Appliance removal & disposal | 61 | — |
| Yard debris removal | 54 | — |
| Construction debris removal | 38 | — |
| Electronic waste removal & disposal | 32 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,905 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Zac Wilbur6 reviewsTotal number of Google reviews Zac has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did an awesome job. The team was amazing. Javier and Beto. They deserve a raise!! Will definitely use again and highly recommend.
Robin Berret9 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job !
nishanth ksbLocal Guide · 15 reviewsTotal number of Google reviews nishanth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlemichael and xavier were phenomenal! will highly recommend
Response from the owner · 2 days ago
Michael and Xavier are going to love this, Nishanth! Thanks for sharing that photo of them by your front door along with your five-stars. You deserve a junk-free life! Renee, Owner of Junk King Dallas
Jamal Rockefeller1 reviewTotal number of Google reviews Jamal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing gentlemen, fast, courteous, and clean! They did a wonderful job with quite a bit of junk and are very polite.
Response from the owner · 2 days ago
That's a lot of junk out of your home, Jamal! Thanks for sharing the photo of the crew out on the patio, and we appreciate you taking a moment to write this. Grateful our team was invited into your home to help! Renee, Owner of Junk King Dallas
Philip Hebert7 reviewsTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent job of junk removal and will 100% call them again!
Response from the owner · 2 days ago
Philip, knowing you'd call us again means a lot to the team! Your feedback helps more people find the team, thank you! You deserve a junk-free life. Renee, Owner of Junk King Dallas
Blake Robinson5 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional service done in a timely manner! Had to haul off multiple items for a last second move. Drivers were responsive and efficient.
Response from the owner · 2 days ago
A last-second move is stressful enough, Blake! Thanks for sharing your feedback and that photo of the crew with their thumbs up, and we're glad they could clear those items out in time. Thank you for choosing us to help, and good luck settling in! Renee, Owner of Junk King Dallas
Greg Arnett6 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe guys were fast friendly and careful. I’d definitely recommend the service.
Response from the owner · 2 days ago
Greg, thanks for posting that photo of the crew in front of the big red truck along with your five-stars! They'll be glad you noticed the extra care, and junk doesn't have to end up in a landfill, so we'll find a second home for as much of your load as we can. Renee, Owner of Junk King Dallas
Christina Orlando14 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleXavier and Petro. Did a great job. They were very polite and courteous.
Response from the owner · 3 days ago
Xavier and Petro will be glad to hear this, Christina! Thanks for the photo of the two of them in your home. Grateful our team was invited into your home to help! Renee, Owner of Junk King Dallas
Matthew Sokol6 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat guys and service.
Response from the owner · 3 days ago
Matthew, thanks for sharing that photo of the guys with their thumbs up in the driveway! They'll love seeing it, and you deserve a junk-free life. Renee, Owner of Junk King Dallas
Business details
- Address: 10909 Sanden Dr Suite 500, Dallas, TX 75238
- Phone: (214) 865-7199
- Website: junk-king.com
- Service area: Little Elm, TX