Junk removal service · Corona, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#261 of 280 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 7%
4.9★★★★★1,327 Google reviews · 22 photos
94%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Junk King Los Angeles 4.9 out of 5 based on 1327 reviews, with the owner responding to 44% of them. Customers frequently cite punctuality, professional crew conduct, fair pricing, and thorough cleanup as key positives for their junk removal services. However, some low-star reviews report issues with hidden fees, significant delays, and inconsistent communication between office staff and on-site crews.
Google rating: 4.9 out of 5 from 1,327 reviews (94% five-star).
Reviews on this page: 1,327 Google reviews (891 with written comments, 5 with photos).
Owner responses: the business replied to 44% of reviews.
Most recent review: November 2, 2026.
Service: Furniture Removal Service serving Corona, California.
Data from Google, last updated November 6, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Junk King Los AngelesJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Los Angeles: 87/100 on this factor. Category median: 98.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Los Angeles: 86/100 on this factor. Category median: 98.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Los Angeles: 84/100 on this factor. Category median: 100.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Los Angeles: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Los Angeles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Los Angeles: 35/100 on this factor. Category median: 88.D
35
Bar = this company · dark tick = category median.
Star ratings
1,327 Google reviews we collected
4.9of 5
5 stars1,24594%
4 stars433%
3 stars91%
2 stars81%
1 star222%
Praise vs complaints
Phrases our text analysis found in 891 written reviews
98%praise
Praise1,83898%
Complaints392%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude55329%
Speed & response53028%
Price & value25113%
Would recommend22912%
Quality & results22312%
Communication593%
Honesty & trust322%
What customers talk about
We read 891 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It took them 30 minutes to get everything loaded up and out with staunch professionalism and cheery dispositions.”
“This was extremely unprofessional and I won't be using this service again.”
“Very professional and serious company, magnificent teamwork, they on time and incredibly quick, organized and left the area spotless, despite I didn’t…”
“…ere they start at $399, he then offered to do it for $250 because he was late what a joke how about we do it for $100 since we are now negotiating lol…”
“…eft the area spotless, despite I didn’t have a big load I was given a fair price, I’m definitely keeping the contact for future jobs and share their c…”
“Just remember, hidden fees INCLUDED no matter what they told you verbally or in writing.”
“I highly recommend him for any kind of moving solution you may have.”
“Given the recurring issues, poor communication, and execution, I strongly recommend exploring other franchise locations before committing to their services.”
“Outstanding service, fast and hauled everything we needed them to take.”
“Probably the worst service I’ve ever received, save your time and use another junk removal company.”
“that communication and punctuality omg the best Angel it was so helpful”
“-Minus 1 star for lack of communication and ownership within the company”
“They were very transparent and communicated everything.”
“You could tell they are commissioned based or they are just a flat out SCAM.”
People customers mention
Kings16 reviews
Elijah13 reviews
Andre11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk King Los Angeles for 8 kinds of job. Pick one to see what they paid and said.
Kenneth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
These guys were flat out amazing. It took me 2 days to empty my parent’s garage by myself. It took them 30 minutes to get everything loaded up and out with staunch professionalism and cheery dispositions. 100% will be hiring them again.
VincentLocal Guide · 75 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The service was fast and organized! The 2 young men sent to load were very polite and professional. We were very satisfied with your service.
A.E.Local Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very professional and serious company, magnificent teamwork, they on time and incredibly quick, organized and left the area spotless, despite I didn’t have a big load I was given a fair price, I’m definitely keeping the contact for future jobs and share their contact with family, friends & neighbors. My gratitude to…
Josie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
the guys were professional as well as ftiendly
the price was quite competitive
i recommend you use them
good luck!
Mark9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Ryan and Jesus were extremely polite and both very personable. They gave me a fair price, worked hard and cleaned up afterwards. I would absolutely call them back again.
Bruce2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Ryan and Isaih were very polite and efficient!!! Thank you for employing such nice young men!
These guys were flat out amazing. It took me 2 days to empty my parent’s garage by myself. It took them 30 minutes to get everything loaded up and out with staunch professionalism and cheery dispositions. 100% will be hiring them again.
Response from the owner · a day ago
Two days on your own versus 30 minutes with the crew, Kenneth! Clearing out a parent's garage is a lot, and we're grateful our team was invited in to help. Thanks for the glowing feedback, and we'll be ready whenever you call again.
David Donovan, Owner of Junk King Los Angeles
Vincent MarcuccellaLocal Guide · 75 reviewsiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
The service was fast and organized! The 2 young men sent to load were very polite and professional. We were very satisfied with your service.
Response from the owner · a day ago
Vincent, we're grateful for your feedback and for choosing us! The crew will be happy you noticed how organized the day felt, and you deserve a junk-free life.
David Donovan, Owner of Junk King Los Angeles
A.E. “Alex” ParadaLocal Guide · 14 reviewsiTotal number of Google reviews A.E. has written across all businesses on Google Maps, not just this one.
Very professional and serious company, magnificent teamwork, they on time and incredibly quick, organized and left the area spotless, despite I didn’t have a big load I was given a fair price, I’m definitely keeping the contact for future jobs and share their contact with family, friends & neighbors. My gratitude to the two young that did the job, kudos to them. Very nice & respectful. Very Pleased!
Response from the owner · 6 days ago
Alex, thank you for taking the time to write all this! We're glad the area was left spotless and the price felt fair, even for a smaller load, and the young men who did the job will be happy to hear it. Passing our name along to family and friends means a lot, and you deserve a junk-free life!
David Donovan, Owner of Junk King Los Angeles
Josie Olson2 reviewsiTotal number of Google reviews Josie has written across all businesses on Google Maps, not just this one.
the guys were professional as well as ftiendly
the price was quite competitive
i recommend you use them
good luck!
Response from the owner · a week ago
Josie, we're glad the price felt competitive! Thanks for recommending us and for taking a minute to post this. Choose the Kings to get it done on time whenever you need us next.
David Donovan, Owner of Junk King Los Angeles
melanie suarez1 reviewiTotal number of Google reviews melanie has written across all businesses on Google Maps, not just this one.
Melanie, that's lovely to read, and the crew will appreciate it! We appreciate you leaving five-stars, and here's to your junk-free life.
David Donovan, Owner of Junk King Los Angeles
Mark Griffin9 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Ryan and Jesus were extremely polite and both very personable. They gave me a fair price, worked hard and cleaned up afterwards. I would absolutely call them back again.
Response from the owner · 2 weeks ago
Ryan and Jesus are going to love reading this, Mark! A fair price and a clean spot afterward is a great way to wrap up, and knowing you'd call them back means a lot. Thank you for taking a moment to write all this, and choose the Kings to get it done on time whenever you need them again!
David Donovan, Owner of Junk King Los Angeles
Bruce Whang2 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Olga, we love hearing the crew left everything clean! Thank you for trusting us in your space. You deserve a junk-free life, and we’ll be here whenever you need us next.
David Donovan, Owner of Junk King Los Angeles
Jennifer McDowell9 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Jennifer, we love making junk removal easy and getting that extra space back into your hands. We appreciate you having our team out!
David Donovan, Owner of Junk King Los Angeles
Lisa Fernandez6 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Angel was so professional and kind. Called Junk King at 9am and by noon they were at our shop ready to clear out the items we needed removed. Would definitely use their services again.
Response from the owner · 3 weeks ago
Lisa, Angel will appreciate the recognition! We know how valuable a few extra hours can be when you’re running a shop, so we’re happy we could help get things cleared out without keeping you waiting. We’ll be ready whenever you need junk removal again!
David Donovan, Owner of Junk King Los Angeles
