Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts
Google reviewers rate Junk King Portland 4.9 out of 5 based on 4,115 reviews, with the owner responding to 30% of feedback. Customers frequently describe the crew as punctual, friendly, and efficient, noting that they communicate clearly and clean up the area after removing furniture, debris, or large items. While most praise the convenience and fair upfront pricing, a recurring criticism involves final costs being significantly higher than initial estimates or phone quotes, leading some clients to feel the service was overpriced for the amount of junk removed.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
4,115 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A great service that was efficient, painless and friendly.”
“Fast and friendly they were thorough both in explaining the pricing and checking to make sure they got everything and sweeping up the area after.”
“So I call customer service asking where on the website the minimum charge is listed, because the delivery crew so rudely told me it was on there.”
“The guys were very prompt, courteous, and fair with pricing.”
“Was not worth it at all what they removed should have only cost 60 bucks.”
“Would definitely recommend, and will be using Junk King again if I need a pickup in the future”
“Never again.”
“They were on time and did an excellent job at cleaning out the 2 rooms that were a hoarder rooms.”
“Just pricing calculators that didn't work.”
“Kevin and Derrick were prompt and communicative, were able to work with me on an estimate that met my budget, and worked quickly to get my very large…”
“I waited for over an hour with no communication.”
“I honestly can’t say enough good things about Junk King, especially Derrick and Miguel!”
“Total scam and waste of time and money for yard debris… DON’T DO IT!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Junk King Portland for 8 kinds of job. Pick one to see what they paid and said.
Mike and Miguel did a great job! They were here right on time and worked quickly. Thank you
A great service that was efficient, painless and friendly. Dirrick and Mike got the job done quickly and when my awkwardly long couch seemed to be stuck in my doorway, they managed to get it out with not a scratch to be seen. Highly recommend!
Had Dirrick and Mike help me this morning and they were great! Fast and friendly they were thorough both in explaining the pricing and checking to make sure they got everything and sweeping up the area after. Would definitely recommend, and will be using Junk King again if I need a pickup in the future
We used Junk King to haul away some broken furniture . They came same day and were done in 37 minutes. Tim and Mike were great. I know it seems expensive, but the convenience, of it is worth all the hassle.
This experience was fantastic. Kevin and Derrick were prompt and communicative, were able to work with me on an estimate that met my budget, and worked quickly to get my very large and well loved sectional out of my apartment. Would highly recommend.
Had a very good experience with Junk King! They were on time and did an excellent job at cleaning out the 2 rooms that were a hoarder rooms. I was so embarrassed by what was left behind by someone else and they were non judgemental as I was emotional about it. I will definitely use them again and recommend them to…
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 887 | — |
| Furniture removal | 808 | — |
| House & garage cleanouts | 446 | — |
| Appliance removal & disposal | 239 | — |
| Yard debris removal | 191 | — |
| Construction debris removal | 169 | — |
| Electronic waste removal & disposal | 137 | — |
| Trash removal & disposal | 128 | — |
4.9 ★★★★★ 4,115 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mike and Tim were awesome!!!!
Four exclamation points? Mike and Tim are going to love that, Angel! Thank you for choosing us to help, and we hope to see you again soon. Tyrel, Owner of Junk King Portland
Prompt, honest, courteous crew.
Murray, the crew will be glad to read this! Thank you for taking the time to leave a review, it's very much appreciated, and we recycle as much as possible from each load. Tyrel, Owner of Junk King Portland
Mike and Miguel did a great job! They were here right on time and worked quickly. Thank you
Mike and Miguel are going to love this, Gabrielle! Right on time is just how a pickup should go, and we make it easy whenever you need us again. Thank you for taking the time to leave a review, it's very much appreciated! Tyrel, Owner of Junk King Portland
Quick and affordable!
Quick and easy on the wallet is a good combo, Ari! We make it easy whenever you need us again. Thank you for taking the time to leave a review, it's very much appreciated! Tyrel, Owner of Junk King Portland
A great service that was efficient, painless and friendly. Dirrick and Mike got the job done quickly and when my awkwardly long couch seemed to be stuck in my doorway, they managed to get it out with not a scratch to be seen. Highly recommend!
Dirrick and Mike are going to love this, Christian! That awkwardly long couch had other plans, but it's out without a scratch. Thank you for taking the time to leave a review, it's very much appreciated! Tyrel, Owner of Junk King Portland
Job done!
Job done, Suzanne! Thank you for taking the time to leave a review, it's very much appreciated. Tyrel, Owner of Junk King Portland
Had Dirrick and Mike help me this morning and they were great! Fast and friendly they were thorough both in explaining the pricing and checking to make sure they got everything and sweeping up the area after. Would definitely recommend, and will be using Junk King again if I need a pickup in the future
Dirrick and Mike will be thrilled to read this, Weechapaa! Sweeping up and double checking everything is just how they like to leave a space. Thank you for taking the time to leave a review, it's very much appreciated, and we'll make it easy whenever you need another pickup! Tyrel, Owner of Junk King Portland
We used Junk King to haul away some broken furniture . They came same day and were done in 37 minutes. Tim and Mike were great. I know it seems expensive, but the convenience, of it is worth all the hassle.
Tim and Mike will be glad to hear this, Rhonda! We hear you on the price, and we're glad the convenience made it worth it. Thank you for taking the time to leave a review, it's very much appreciated! Tyrel, Owner of Junk King Portland
This experience was fantastic. Kevin and Derrick were prompt and communicative, were able to work with me on an estimate that met my budget, and worked quickly to get my very large and well loved sectional out of my apartment. Would highly recommend.
Saying goodbye to a well loved sectional is a big moment, Kassie! Kevin and Derrick will be glad they could work within your budget and get it out fast. Thank you for sharing your Junk King experience! Tyrel, Owner of Junk King Portland
Had a very good experience with Junk King! They were on time and did an excellent job at cleaning out the 2 rooms that were a hoarder rooms. I was so embarrassed by what was left behind by someone else and they were non judgemental as I was emotional about it. I will definitely use them again and recommend them to everyone! Thank you so much for helping me get to my next chapter!
Neille, you have nothing to be embarrassed about, and the team was honored to help you clear those two rooms! Starting a new chapter takes courage. Grateful the team was invited into your home to help, and thank you for taking the time to share your story. Tyrel, Owner of Junk King Portland
Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts
