Experts Reviews · Company report
Junk King San Jose logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Junk King San Jose

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 51 waste removal services · 4.9★ from 3,593 Google reviews

Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King San Jose is better than 95% of waste removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King San Jose is better than 96% of waste removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King San Jose is better than 94% of waste removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King San Jose is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King San Jose is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King San Jose is better than 58% of waste removal services.C
58

Reviews for your job

Customers hired Junk King San Jose for 8 kinds of job.

Junk King San Jose for donated goods pickup

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Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 16

All 37 Google reviews tagged “Donated goods pickup” · showing 20

Harrison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Really your one stop shop for cleaning out a house of old and donated stuff. Terrific prompt and professional service

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Wonderful service. Loaded really fast and left the space incredibly clean. Better than expected and will use this service again. A great service. I cannont recommend highly enough.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
ErinLocal Guide · 161 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team from Junk King is always very friendly and polite and gets the job done quickly, with respect for those things that are not being taken.

Construction debris removalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Tj1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys that came out both the first time and second time were great. Very friendly. They also commented well. Both with the price quotes, the change in price.( which ended up being lower) as they didn’t utilize as much space as they thought it might take. And also with letting you know they were on the way. The…

Appliance removal & disposalDonated goods pickupFurniture removal+ Quality
ChrisLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They showed up on time and provided a competitive price. They even had enough guys to do the work on the spot. Friendly, efficient, and professional. 10/10 recommend.

Donated goods pickupJunk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Kings are so helpful, so polite, so trusting & careful . I can’t imagine how it would be moving out without them. Huge thanks fotosbyt Teresa trobbe

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous, patient and upbeat. There is more to do here and I plan to hire them again. I cleared out 3 generations of stuff from 1 car garage space and they got it all into 1 truck. The space was about half height full and included a # of cabinets and 2 dressing tables. What a relief!

Construction debris removalDonated goods pickupFurniture removal+ Responsiveness+ Professionalism+ Value
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So happy with my experience! They were so courteous, efficient and communicative and prompt. I am definitely going to use them again!!

Construction debris removalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Kelli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bigger job than what I had described but Alfredo and team didn’t think twice about coming back 3x to complete it. They were quick, efficient and incredibly friendly! I’d recommend them to anyone!!!

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Professionalism
Doris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eddy and Joe showed up early, were cooperative about Covid testing and masking. They were easy to direct and super efficient. Would definitely use them again!

Donated goods pickupElectronic waste removal & disposalFurniture removal
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luis and Luis were friendly and super helpful. Both of them were great at their job. They finished the work quickly and efficiently and it was a pleasure having them.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Men were polite, professional & very hard working. Had full truck loaded in under an hour. Cost was very reasonable considering the time & cost if I were to haul off to the dump. Strongly recommend Junk King.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Professionalism+ Value
Marq11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The team at Junk King was on point. They were competitive in cost, efficient and professional. Steven, the lead was punctual in their arrival, loading and wrap up. Keep up the great service guys.

Donated goods pickupFurniture removalJunk removal
Anil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good service. I would recommend to friends and family. Thank you.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Junk King San Jose before and were completely happy with their service. The guys this time were right on time at the beginning of their window, very personable and professional and very smooth at dissasembling the furniture and removing it. They were in and out very quickly as well. Their pricing was…

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly! Great value. Highly recommend.

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service!

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Starling1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

So I called Junk Kings to remove my Furniture and bags of freshly laundered clothes and appliances like a coffee machine along with a barely used coffee table and desk. Although the Junk Kings guys were really nice and got the job done quickly, I'm assuming everything they took they decided to junk instead of donate…

Donated goods pickupFurniture removalJunk removal
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very pleasant experience with young men representing Junk King. The service is efficient and I was kept well informed about their arrival. I’ve used them multiple times and always satisfied with the service.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Professionalism+ Value
Diann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Even though we had only a small amount of stuff from cleaning out closets and yard junk, they were quickly responsive and it was easy to schedule a time. The driver and assistant wore masks and followed safety protocols, were very professional. Would not hesitate to use this company again.

Donated goods pickupFurniture removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism

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