Junk Mission - Junk Removal & Dumpster Rental of Orange County
Junk removal service · Santa Ana, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#112 of 280 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★657 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Junk Mission - Junk Removal & Dumpster Rental of Orange County at a glance
Google reviewers rate Junk Mission 5/5 from 657 reviews, noting the owner replied to 43% of them. Customers frequently highlight punctual arrival, same-day service, efficient cleanup, and reasonable pricing for junk removal and dumpster rental. Recurring themes include professional communication, friendly staff, and the provision of disposal certificates. One criticism describes a significant price increase from an initial photo quote to the final on-site cost, which the reviewer characterized as a bait-and-switch tactic.
Google rating: 5.0 out of 5 from 657 reviews (100% five-star).
Reviews on this page: 657 Google reviews (643 with written comments, 71 with photos).
Owner responses: the business replied to 43% of reviews.
Most recent review: October 31, 2026.
Service: Dumpster Rental Service serving Santa Ana, California.
Data from Google, last updated November 6, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Mission - Junk Removal & Dumpster Rental of Orange County: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Mission - Junk Removal & Dumpster Rental of Orange County: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Mission - Junk Removal & Dumpster Rental of Orange County: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
657 Google reviews we collected
5.0of 5
5 stars655100%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 643 written reviews
100%praise
Praise1,652100%
Complaints70%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response42526%
Staff & attitude33520%
Would recommend27917%
Price & value27517%
Quality & results17611%
Honesty & trust915%
Communication785%
What customers talk about
We read 643 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, efficient, and easy to work with.”
“Chris arrived right on time, were very professional, and communicated with me throughout the entire process.”
“I’m very happy with his service and would definitely recommend him!”
“Cannot recommend their services enough if you have large items or furniture to haul away.”
“He was also knowledgeable about the bulk removal and helped me out a great deal.”
“Did not overcharge for service provided.”
“He & his helpers have done an excellent work for me.”
“The owners - Chris and his wife offer fast, reliable, and reasonable price hauling.”
“He was on time, easy to work with, and he left everything neat and clean.”
“Junk man ghosted us on Saturday before the storm and we’ve been working so hard to clear things out.”
People customers mention
Chris179 reviews
Hauling8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Elaine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service! Chris helped empty and remove boxes from my parents’ container, and he did a great job. Very professional, efficient, and easy to work with. I’m very happy with his service and would definitely recommend him!
staci4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Chris is a Greta guy! Super easy pickup. Punctual and professional! And he came and got my haul on a Sat! Thank you again!
Maria6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Chris was professional and prompt. He was also knowledgeable about the bulk removal and helped me out a great deal. It's a relief that he came today on a short notice. I highly recommend him!
RayLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service! Chris arrived right on time, were very professional, and communicated with me throughout the entire process. Their prices were very reasonable, and they made the junk removal quick and hassle-free. Very reliable and easy to work with. I would definitely recommend them and will use them again!
Cindy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chris and Nini are THE BEST. Fast, competent, prompt, and great to work with. HIRE THEM! You will be glad you did.
Thomas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chris at Junk Mission was excellent! He was on time, easy to work with, and he left everything neat and clean. I’ll definitely be using them again and highly recommend them.
Chi Xuan,
Thank you for your support and for choosing Junk Mission! We truly appreciate your business. We are proud to provide reliable junk removal and dumpster rental services throughout Garden Grove and Orange County. Whether you need residential cleanouts, furniture removal, construction debris removal, or a 15-yard or 25-yard dumpster rental, we’re here to help!
Thank you for supporting our family-owned business!
Junk Mission – Junk Removal & Dumpster Rental
📞 714-716-2060 | junkmission.com
Elaine Low Desjeans2 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Great service! Chris helped empty and remove boxes from my parents’ container, and he did a great job. Very professional, efficient, and easy to work with. I’m very happy with his service and would definitely recommend him!
Response from the owner · a week ago
Thank you, Elaine, for your wonderful 5-star review! We truly appreciate your trust in Junk Mission. It was a pleasure helping your parents with their container cleanout and box removal. At Junk Mission, we take pride in providing professional, efficient, and reliable junk removal services throughout Garden Grove and Orange County. Whether you need help with a container cleanout, garage cleanout, or general junk removal, our family-owned business is here to help!
Thank you for recommending us and supporting our local business. We look forward to serving you and your family again!
— Chris, Owner & Operator
Junk Mission | Junk Removal & Dumpster Rental
scott raber1 reviewiTotal number of Google reviews scott has written across all businesses on Google Maps, not just this one.
Thank you, Scott, for your 5-star review and for choosing Junk Mission! We truly appreciate your support and trust in our family-owned business. Our goal is to provide reliable, professional, and efficient junk removal and dumpster rental services throughout Garden Grove and Orange County. Whether you need residential cleanouts, furniture removal, property cleanup, or a dumpster rental for your next project, our team is here to help.
Thank you again for supporting our local business. We look forward to serving you again!
— Chris, Owner & Operator
Junk Mission | Junk Removal & Dumpster Rental
staci n4 reviewsiTotal number of Google reviews staci has written across all businesses on Google Maps, not just this one.
Chris is a Greta guy! Super easy pickup. Punctual and professional! And he came and got my haul on a Sat! Thank you again!
Response from the owner · 3 weeks ago
Thanks so much, Staci! I really appreciate you mentioning how easy the pickup was and that Chris was punctual and professional—even coming out on a Saturday to grab everything. Thank you again for choosing Junk Mission!
Maria Nelson6 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Chris was professional and prompt. He was also knowledgeable about the bulk removal and helped me out a great deal. It's a relief that he came today on a short notice. I highly recommend him!
Response from the owner · 4 weeks ago
Maria, thank you for the great review! I’m glad Chris was professional and prompt, and that his knowledge of bulk removal made things easier for you—especially on short notice. We really appreciate the recommendation and are here anytime you need a hand.
Brianna1 reviewiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Thanks so much, Brianna! We really appreciate you taking the time to mention our fair pricing and how friendly the team was. We’re here anytime you need junk removed or a dumpster rental.
Ray RayLocal Guide · 5 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Excellent service! Chris arrived right on time, were very professional, and communicated with me throughout the entire process. Their prices were very reasonable, and they made the junk removal quick and hassle-free. Very reliable and easy to work with. I would definitely recommend them and will use them again!
Response from the owner · 4 weeks ago
Ray, thank you for the great review! I’m glad Chris showed up on time, kept you in the loop, and made the whole junk removal process quick and hassle-free at a fair price. We really appreciate the recommendation and look forward to helping you again.
Cindy Cannon3 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Chris and Nini are THE BEST. Fast, competent, prompt, and great to work with. HIRE THEM! You will be glad you did.
Response from the owner · a month ago
Cindy, thank you so much for the kind words! We really appreciate you pointing out how fast, prompt, and easy Chris and Nini were to work with—it means a lot. Thanks for recommending Junk Mission, and we’re always here if you need us again.
Thomas Shaw4 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Chris at Junk Mission was excellent! He was on time, easy to work with, and he left everything neat and clean. I’ll definitely be using them again and highly recommend them.
Response from the owner · a month ago
Thomas, thank you for the great review! We really appreciate you noting that Chris was on time, easy to work with, and left everything neat and clean. We’re grateful for the recommendation and look forward to helping you again.
We You1 reviewiTotal number of Google reviews We has written across all businesses on Google Maps, not just this one.
Fast service, very efficient, very friendly. No games. I’m very happy.
Response from the owner · a month ago
Thanks so much for the kind review! We’re glad you appreciated the fast, efficient service and our friendly crew—no runaround is exactly how we like to do business. We really appreciate your support.
