Analyzing 7,403,7527.4M ReviewsFor 20,93220.9K Experts

Experts Reviews · Company report
Junk Patrol Moving Services and Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Junk Patrol Moving Services and Junk Removal

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 81 Google reviews

📞 Call (901) 410-3980Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Patrol Moving Services and Junk Removal is better than 100% of movers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal is better than 97% of movers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Patrol Moving Services and Junk Removal is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Patrol Moving Services and Junk Removal is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal is better than —% of movers.–
—

Reviews for your job

Customers hired Junk Patrol Moving Services and Junk Removal for 8 kinds of job.

Junk Patrol Moving Services and Junk Removal for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 5 Google reviews tagged “Appliance removal & disposal”

Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his crew were amazing! Quick response, very professional, and had smiles on their faces from the time they showed up until the time they left. Finished a (what I thought would take 5-6 hours) home remodel junk removal job in under 2 hours. Looking foward to working with Junk Patrol again!

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was very professional. He explained everything and loaded it all on to the truck quickly and efficiently. If I ever need anything removed again Junk Patrol will be the business I call.

Appliance removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
BrendaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow what can I say..Chris was the most polite and very understanding person I've ever met..if anyone need anything type of items or just things you dont need anymore or just junk call them an believe me you will not be disappointed..and I we I'll be contacting you guys again..the price was very reasonable..I want thank you Chris you are the best...

Appliance removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Ire3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast and prompt service. Great customer service I will definitely use again.

Appliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Layton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Words can’t even describe how pleased I was with this service. Chris Adams is a first class business owner and amazing person. He made me feel like he would help me when my own friends and family wouldn’t. Moving is hard and getting rid of junk is even harder. Not only did he remove everything that I needed taken…

Appliance removal & disposalConstruction debris removalDonated goods pickup

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal14—
Furniture removal11—
Construction debris removal8—
House & garage cleanouts8—
Appliance removal & disposal5—
Mattress removal & disposal5—
Trash removal & disposal3—
Yard debris removal2—

Compare with

Country Club Moving & Packing IncExperts Score 99Memphis · 4.99★Grind City Moving and Storage logoGrind City Moving and StorageExperts Score 97Memphis · 5.00★My Town Movers logoMy Town MoversExperts Score 94Memphis · 4.91★