Junk removal service · Memphis, TN · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 218 moversiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★81 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Junk Patrol Moving Services and Junk Removal at a glance
Junk Patrol Moving Services and Junk Removal holds a 5/5 Google rating from 81 reviews, with the owner responding to all feedback. Customers consistently highlight the company's punctuality, professional communication, and reasonable pricing for both moving and junk removal tasks. Reviewers frequently note the team's courtesy, efficiency, and ability to handle items with care, often mentioning same-day service availability and flexible scheduling. No recurring criticisms appear in the provided excerpts, as all sampled reviews are positive.
Google rating: 5.0 out of 5 from 81 reviews (100% five-star).
Reviews on this page: 81 Google reviews (77 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 4, 2026.
Service: Mover serving Memphis, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Patrol Moving Services and Junk Removal: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal: 97/100 on this factor. Category median: 90.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Patrol Moving Services and Junk Removal: 99/100 on this factor. Category median: 93.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Patrol Moving Services and Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
5.0of 5
5 stars81100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise14999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3624%
Speed & response3020%
Would recommend2718%
Quality & results2215%
Price & value2215%
Honesty & trust85%
Communication53%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Courteous, competent and treat you things as they were theirs.”
“Friendly, efficient, and quick to help - these guys are fantastic.”
“I would recommend Junk Patrol over anybody out there.”
“Chris and his team did a great job moving my apartment contents the other day!”
“Chris came out and swiftly picked up all my recycles for a great price.”
“Chris and his team were great to work with, and they were very honest, friendly, and down to earth!”
“Local business, good communications, great work and fair pricing.”
People customers mention
Chris10 reviews
Adams3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk Patrol Moving Services and Junk Removal for 8 kinds of job. Pick one to see what they paid and said.
Lloys4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Now these guys are what I call especially good movers. Courteous, competent and treat you things as they were theirs. Very kind to antique and sentimental items. I highly recommend this company. I have never recommend a moving company to anyone. I've always had things broken, lost also beat up. Not this…
PPhillip9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Great guys- on time and extremely professional. You won’t find better people and my junk is gone! I’m so glad to have my garage back! I highly recommend!!
KKirby6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I called for junk to be hauled off right after lunch, and they met me after work that day to pick everything up! Friendly, efficient, and quick to help - these guys are fantastic.
DDavidLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Chris is a pro as is his crew! Very professional, friendly, they go above and beyond to provide customer satisfaction! I highly recommend Chris and his team!
Reasonable priceInterstate moving
JJones7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I Appreciate You!
Junk Patrol to the rescue! This company is like no other I have ever delt with. A+ service, people, and leadership!
Call them if you have any moving needs, clean up, or even just some guys to help you in the day to day.
Wow First Class!
Also the owner Chris Adams makes things super easy so you…
MMama4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The experience was so quick and so helpful for me. I’m so new to memphis and figuring my way around, only to find out there’s no recycle regularly. Chris came out and swiftly picked up all my recycles for a great price. I’ll be using this service again soon
Now these guys are what I call especially good movers. Courteous, competent and treat you things as they were theirs. Very kind to antique and sentimental items. I highly recommend this company. I have never recommend a moving company to anyone. I've always had things broken, lost also beat up. Not this company . Chris this company runs like a top.
Thank you for the non stressful move. One of a kind.
Sincerely,
Loys D Baites
Response from the owner · 5 months ago
Loys, thank you so much for your incredibly kind words and recommendation. We truly appreciate you trusting Junk Patrol with your move, especially with your antique and sentimental items.
Our goal is always to make moving as stress-free as possible while treating every customer’s belongings with the same care and respect we would our own. Hearing that your experience stood apart from past moving experiences means a great deal to us.
Chris and the entire Junk Patrol team are grateful for your support, and we’re honored to have been part of your move. Thank you again for taking the time to leave such a thoughtful review.
– The Junk Patrol Team
P
Phillip Barnes9 reviewsiTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
Great guys- on time and extremely professional. You won’t find better people and my junk is gone! I’m so glad to have my garage back! I highly recommend!!
Response from the owner · 9 months ago
Thank you Phil. We appreciate great people and clients like you. Keep rocking man!
K
Kirby Sage6 reviewsiTotal number of Google reviews Kirby has written across all businesses on Google Maps, not just this one.
I called for junk to be hauled off right after lunch, and they met me after work that day to pick everything up! Friendly, efficient, and quick to help - these guys are fantastic.
Response from the owner · a year ago
We appreciate your business and the opportunity to serve you.
D
David MahLocal Guide · 12 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Chris is a pro as is his crew! Very professional, friendly, they go above and beyond to provide customer satisfaction! I highly recommend Chris and his team!
Price assessment: Reasonable price
Services: Interstate moving
Response from the owner · a year ago
Thank you, David! Thank you for the compliment! Glad we could help!
J
Jones Farm7 reviewsiTotal number of Google reviews Jones has written across all businesses on Google Maps, not just this one.
I Appreciate You!
Junk Patrol to the rescue! This company is like no other I have ever delt with. A+ service, people, and leadership!
Call them if you have any moving needs, clean up, or even just some guys to help you in the day to day.
Wow First Class!
Also the owner Chris Adams makes things super easy so you don’t have to deal with the little details.
You would be doing yourself a disservice if you didn’t call them.
I can’t speak highly enough of him and his team. I thought moving and cleaning up was a pain in the butt.
I actually enjoyed the process with Junk Patrol. Just all around good people.
Thanks Again!
Response from the owner · 9 months ago
Thank you for the kind words. you were an A+ client and first class. We appreciate the opportunity to work with you and we’ll continue to do our best to give you the service that you deserve.
M
Mama K4 reviewsiTotal number of Google reviews Mama has written across all businesses on Google Maps, not just this one.
The experience was so quick and so helpful for me. I’m so new to memphis and figuring my way around, only to find out there’s no recycle regularly. Chris came out and swiftly picked up all my recycles for a great price. I’ll be using this service again soon
Response from the owner · 9 months ago
Our team is so glad that you had such a wonderful experience. It’s great working with clients like you. We look forward to helping you with your next project.
C
Carole Burson3 reviewsiTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
I've relocated multiple times, both locally and across long distances and without a doubt, this was one of the best moving experiences I've ever had! Junk Patrol is truly exceptional! The pricing was very reasonable and his team was on punctual, professional, and courteous throughout the process. I highly recommend them.
Response from the owner · a year ago
Thank you, Carol. It’s customers like you that make our job wonderful. We look forward to serving you again. Thank you for choosing us!
M
Munirah Jones1 reviewiTotal number of Google reviews Munirah has written across all businesses on Google Maps, not just this one.
