Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Junk Patrol Moving Services and Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Junk Patrol Moving Services and Junk Removal

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 81 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Patrol Moving Services and Junk Removal is better than 100% of movers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal is better than 97% of movers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Patrol Moving Services and Junk Removal is better than 99% of movers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Patrol Moving Services and Junk Removal is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Patrol Moving Services and Junk Removal is better than —% of movers.–
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Reviews for your job

Customers hired Junk Patrol Moving Services and Junk Removal for 8 kinds of job.

Junk Patrol Moving Services and Junk Removal for furniture removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 11 Google reviews tagged “Furniture removal”

mxrlz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Hello, My name is Leo & we had Chris to haul our couches out. Awesome guy , Fast worker and Will definitely recommend to others. His team is very responsive and professional. Thanks again Chris!

Furniture removal+ Responsiveness+ Punctuality+ Professionalism
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and his crew were amazing! Quick response, very professional, and had smiles on their faces from the time they showed up until the time they left. Finished a (what I thought would take 5-6 hours) home remodel junk removal job in under 2 hours. Looking foward to working with Junk Patrol again!

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called about having a sofa removed. Chris personally answered and worked us in the same day. The price was good and the service was excellent. It’s refreshing to find someone these days you can count on to follow through. I have no doubt we will call them again.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Lawrence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very kind and professional. They even showed up earlier than originally scheduled and made sure to check in with me beforehand. They worked quickly and even offered to haul an old laptop. Highly recommend them if you're in their working area.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
slevine3561 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and on time. Great service at a reasonable price. Will call again.

Furniture removalHouse & garage cleanoutsMattress removal & disposal
Pasamba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service, punctual, friendly. I had very good experience. I had never used such service but the first call to the, I was sure I was going to hire them and it was a very good decision. Thanks Chris and Ashley! Appreciate it!

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley and Chris moved furniture and other things from my apartment to another. They also disconnected electrical equipment. Once work was completed on my apartment, they returned, connected equipment, and moved my things back to my apartment. They are a pleasure to work with. This should be your FIRST call if you…

Furniture removal+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Patrol hauled away an old mattress, box spring, and frame. I had to reschedule our original appointment, and they were very understanding. On time, friendly, extremely appreciative of my business, and affordable. I’d call them again in a heartbeat.

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Layton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Words can’t even describe how pleased I was with this service. Chris Adams is a first class business owner and amazing person. He made me feel like he would help me when my own friends and family wouldn’t. Moving is hard and getting rid of junk is even harder. Not only did he remove everything that I needed taken…

Appliance removal & disposalConstruction debris removalDonated goods pickup
Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Furniture removalJunk removal+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal14—
Furniture removal11—
Construction debris removal8—
House & garage cleanouts8—
Appliance removal & disposal5—
Mattress removal & disposal5—
Trash removal & disposal3—
Yard debris removal2—

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