Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Reviewers consistently praise the company for rapid response times, often receiving quotes within minutes and same-day service for furniture and garage cleanouts. Customers highlight efficient communication, including advance arrival notices, and note that pricing is generally fair for the speed and professionalism of the work. While the high rating reflects strong satisfaction with punctuality and courtesy, the provided excerpts do not contain specific patterns of criticism or low-star feedback regarding service failures.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Bar = this company · dark tick = category median.
146 Google reviews we collected
Phrases our text analysis found in 131 written reviews
How often each topic comes up in the written reviews
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I texted them, got a quote almost immediately, and my couch was gone the next day.”
“Got it done quickly and were respectful and friendly.”
“The company is very competitively priced, and I am sure I will use them again.”
“The booking process was very efficient and I was quoted a very reasonable price”
“Very professional and thorough, much easier than renting a dumpster.”
“(Communication throughout the process was excellent.”
“Amazing crew and very helpful , if you need reliable junk removal these dudes are the ones to call.”
praise complaint · found by our text analysis, Google review wording unchanged.
Very happy with their service. I texted them, got a quote almost immediately, and my couch was gone the next day. Friendly and fast. I would use them again for sure.
We just had them out. They took all my old furniture that was piling up in the basement. Got it done quickly and were respectful and friendly.
We had "junk" removed from our office's garage. They were quick, efficent, polite and friendly. We would definitely use them again!
Excellent customer service. I called and they removed everything I asked an hour later. Quick, efficient job!
Getting a quote and response is so quick! So fast and efficient, very friendly! 5/5 stars.
Response about scheduling services was literally within minutes and they came to the house the same day. Very professional and thorough, much easier than renting a dumpster. I highly recommend them and will use their service again if needed.
5.0 ★★★★★ 146 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very happy with their service. I texted them, got a quote almost immediately, and my couch was gone the next day. Friendly and fast. I would use them again for sure.
We just had them out. They took all my old furniture that was piling up in the basement. Got it done quickly and were respectful and friendly.
We had "junk" removed from our office's garage. They were quick, efficent, polite and friendly. We would definitely use them again!
Excellent customer service. I called and they removed everything I asked an hour later. Quick, efficient job!
Getting a quote and response is so quick! So fast and efficient, very friendly! 5/5 stars.
Came same day and were very friendly!
Response about scheduling services was literally within minutes and they came to the house the same day. Very professional and thorough, much easier than renting a dumpster. I highly recommend them and will use their service again if needed.
Contacted these guys on a Saturday morning when I found out my couch delivery guys wouldn’t take my old couch. Luckily, they were able to fit me in the same day, within a few hours. They gave me a heads up about 15 minutes before they arrived, they were in an out very quickly, and they were also mindful of my house! Will use again if I have any bulk items I need removed!
Great communication and service. Came out for an estimate the same day and was able to squeeze us in that evening and get a large amount of junk removed that same evening. Highly recommend!
These guys are fast! After being disappointed by Re-Supply, who never showed up for a scheduled pickup, I called Junk Removal Dudes of DeKalb County .... and they showed up 2.5 hours after my call! Thanks Al!
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
