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Junk Smiths

Junk removal service · Corona, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#200 of 280 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 29%
5.0 ★★★★★ 1,367 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Nov 2026latest review

Junk Smiths at a glance

Customers frequently praise Junk Smiths for punctual arrivals, efficient service, and fair pricing, noting that staff communicate clearly and often provide estimates before starting work. The company handles various removal tasks, including garage cleanouts and yard debris, with a focus on professionalism. However, some lower-rated reviews cite concerns regarding high quotes compared to competitors, aggressive behavior during disputes, and a lack of proper protocols for sensitive items like bedbug-infested furniture.

  • Google rating: 5.0 out of 5 from 1,367 reviews (98% five-star).
  • Reviews on this page: 1,367 Google reviews (1,144 with written comments, 31 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Furniture Removal Service serving Corona, California.

Data from Google, last updated November 6, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction95Reliability95Craft & service94Value100Momentum100Replies to reviews100Satisfaction: 95 (median 98)Reliability: 95 (median 98)Craft & service: 94 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
Junk SmithsJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths: 95/100 on this factor. Category median: 98.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths: 95/100 on this factor. Category median: 98.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths: 94/100 on this factor. Category median: 100.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

1,367 Google reviews we collected

  • 5 stars1,33398%
  • 4 stars222%
  • 3 stars20%
  • 2 stars00%
  • 1 star101%

Praise vs complaints

Phrases our text analysis found in 1,144 written reviews

  • Praise2,91399%
  • Complaints201%

Topic share

How often each topic comes up in the written reviews

  • Speed & response81128%
  • Staff & attitude78527%
  • Price & value44615%
  • Would recommend40114%
  • Quality & results29110%
  • Communication1395%
  • Honesty & trust602%

What customers talk about

We read 1,144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “These guys were on time and quick to move everything.”
  • “Tevon and Sean arrived when the said they would and provided courteous and professional service at a fair price.”
    “When i called to adress this the owner was absolutely rude from the beginning.”
  • “…came within half an hour of my call to give estimate (which was very reasonable) and once I agreed, they hauled away my old plants/pots & related jun…”
    “This one being the smallest and I can tell you the service is way overpriced.”
  • “Highly recommend Junk Smiths for your clean up needs!”
    “STAY AWAY FROM THIS COMPANY.”
  • “Thank you, Albert, Johnny, and Trey, for the great service!”
  • “I used Junksmiths for the first time yesterday and I cannot say enough about their professionalism, friendliness, and communication skills.”
  • “Junk Smiths stepped in, were professional, punctual, and reliable.”
    “My husband is NOT a liar.”

People customers mention

  • Taylor 54 reviews
  • Sean 47 reviews
  • Albert 42 reviews
  • Eric 39 reviews
  • Beach 31 reviews
  • Jacob 17 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ruben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

It was a great experience. The show up on time. Very professional, both guys we great!!

Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Tevon and Sean arrived when the said they would and provided courteous and professional service at a fair price. I highly recommend Junk Smiths.

V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These guys were on time and quick to move everything. Very professional. I highly recommend them.

Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They were very quick, came within half an hour of my call to give estimate (which was very reasonable) and once I agreed, they hauled away my old plants/pots & related junk right then and there! Their whole visit wasn't more than 15 minutes! Thanks guys!!

PAT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Junk Smiths ,, Perfect. On time, fast , efficient and surprisingly not expensive

TahitiLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I was in need of Junk Smiths again. Another perfect experience ..........Highly recommended.

Customer photo from Tahiti's review

Photos

Customer reviews

5.0 ★★★★★ 1,367 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ruben Perussi5 reviewsTotal number of Google reviews Ruben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a great experience. The show up on time. Very professional, both guys we great!!

More Cowbell1 reviewTotal number of Google reviews More has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Arrived early. Very efficient. Great guys.

Scott Johnston1 reviewTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tevon and Sean arrived when the said they would and provided courteous and professional service at a fair price. I highly recommend Junk Smiths.

V V4 reviewsTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were on time and quick to move everything. Very professional. I highly recommend them.

Response from the owner · a week ago

Thank you so much for the wonderful review! We’re glad our team was on time, worked efficiently, and provided professional service. We truly appreciate your recommendation and your choosing Junk Smiths. We look forward to helping you again in the future! 🚛😊

Mike Radoor2 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came super fast, where friendly and professional. Just as we wished.

Response from the owner · a week ago

Thank you for the great review! We’re glad our team arrived quickly and provided friendly, professional service just as you hoped. We truly appreciate you choosing Junk Smiths and hope to help you again whenever you need us! 🚛😊

Don Beusee7 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very quick, came within half an hour of my call to give estimate (which was very reasonable) and once I agreed, they hauled away my old plants/pots & related junk right then and there! Their whole visit wasn't more than 15 minutes! Thanks guys!!

Response from the owner · a week ago

Thank you so much for the awesome review! We’re glad we could get to you quickly, provide a fair estimate, and take care of everything right away. We know how valuable your time is, so we’re happy we could make the process quick and hassle-free. Thanks for choosing Junk Smiths! We appreciate your business! 🚛😊

PAT TUCKER2 reviewsTotal number of Google reviews PAT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Junk Smiths ,, Perfect. On time, fast , efficient and surprisingly not expensive

Response from the owner · 4 months ago

Thank you so much for the great review! We’re thrilled to hear your experience was perfect from start to finish. Being on time, working efficiently, and providing great value are all things we strive for every day.

Tahiti WaveLocal Guide · 25 reviewsTotal number of Google reviews Tahiti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was in need of Junk Smiths again. Another perfect experience ..........Highly recommended.

Response from the owner · a year ago

Thank you so much for this beautiful review and recommendation! Our teams work hard so you don't have to and these review bring a lot of satisfaction to the work we do in the community.

Samantha Dougherty4 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service, and the guys were hard workers.

Response from the owner · a week ago

Thank you for the great review! We’re glad you were happy with our team’s hard work and quick service. We truly appreciate you choosing Junk Smiths and look forward to helping you again whenever you need us! 🚛😊

Erik Legaspi8 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team! They took care of my trash left by my previous tenants at a rental home.

Response from the owner · 3 weeks ago

Thank you for the great review! We’re glad our team could help clear out the items left by your previous tenants and make things a little easier for you. We appreciate you choosing Junk Smiths and are always here whenever you need help with another property cleanup! 🚛😊

Junk Smiths on Google Maps →

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