Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for electronic waste removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Electronic waste removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 95

All 32 Google reviews tagged “Electronic waste removal & disposal”

William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Alessio were sent out per my request for a pick up. Both were respectful, quoted a fair price and performed the job in short order. I would recommend Junk Smiths to anyone who needs this service.

Electronic waste removal & disposalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths was very timely. Brian and Taylor were organized and helpful. Will certainly call them again.

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric, Pat, Taylor, Allesio, and Eric were fast and efficient! I’m in Huntington Beach and they came with a same day call for appt. The price is extremely reasonable! I highly recommend this company! Brenda B.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed help in moving a sound booth at our workplace. Also to remove some electronic equipment, etc. I had several companies tell me they could not do it, or it would be a week before they could come. We found Junk Smiths on Google and they were able to come out the next day. Patrick, Eric D. along with Eric L.…

Electronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Professionalism
Claude3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The employees were courteous and polite and gave me a reasonable quote and promptly removed all of the items in less than an hour!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Professionalism
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very fast and efficient and very nice and pleasant. I would recommend them. We had four people and two trucks they made a sad situation much easier to deal with. Thank you.

Donated goods pickupElectronic waste removal & disposalFurniture removal
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Junk Smiths twice, and they were solid both times. On time, and efficient. They cleared out a trucks worth of stuff with lightning speed. Highly recommend

Electronic waste removal & disposalTrash removal & disposal+ Punctuality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly staff. Fair price for the amount of furniture and electronic waste I was ridding myself of. I would use them again.

Appliance removal & disposalElectronic waste removal & disposalFurniture removal
SandraLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is our first time using Junk Smiths and we couldn’t be happier with the service. The crew showed up on time and were very professional and friendly. Albert did a thorough inventory of what we had to dispose of and gave a very fair estimate. They loaded the truck quickly and efficiently and, at the end, it…

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys hustled and went out of their way to get furniture done as quickly and efficiently as they could. Unfortunately, I forgot their names, but they represented the company very well.

Electronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Charles and Isaiah were awesome! Arrived on time, gave a quote upfront (no surprises like with other companies) were incredibly professional, and personable. Best of all, they took it all away and were fast about it. Always love supporting local companies, veteran owned too and this company earned every star.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

You guys are awesome!!! Norton & Sean you run a great business and service. John & Patrick were the absolute best! Thank you

Electronic waste removal & disposalFurniture removalJunk removal
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and Eric were super polite, friendly and were very fast. Good outfit for sure will use them again.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
JohnnyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The 2 guys Eric and Albert were very helpful in taking all the stuff we had just sitting around taking up and wasting space thank you guys so much for coming out to the city of La Habra thanks again

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Quality+ Professionalism
Biggy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jules was great! Very quick and efficient service.

Electronic waste removal & disposalJunk removal+ Quality+ Professionalism
Neil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Junk Smiths Team was outstanding! They showed up on time, were courteous, efficient and worked hard the entire time to more than finish a big job clearing out our property. They made the process easy and I will definitely hire them again.

Appliance removal & disposalDebris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
jim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Charles & Micheal talked us through the quote and service. They were very professional and hard working. Definitely a must use for this type of service.

Electronic waste removal & disposalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
T12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys did an excellent job! Jules and Matt P and the rest of the team managed to get everything into one truck after originally quoting 2-3 truckloads. They really did a thorough job making sure to maximize space and as a result, it cost less than quoted. They were professional, timely and cleaned up after…

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick and Matt were polite and professional. They finished quickly and even swept up afterwards. But we were happy to see them leave ... taking our junk with them!

Electronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Loc5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Junk Smiths teams worked hard the whole time they were here and filled three truckloads (which was exactly their original estimate). We just had to point to what we wanted to be removed and they did the rest. They were also very kind and respectful of my elderly father, as well as any of the neighbors that…

Debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Rita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast response and service. I called the night before and was able to schedule a free estimate the next morning. Jules and his partner showed up on time and gave an estimate and proceed to get to work removing all the large furniture. We were trying to empty out a single story house to get it ready for sale. Junk…

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Professionalism
StephenLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I hired the Junk Smiths service to remove some old furniture and some other random items from my garage. They arrived on time and gave me a reasonable quote on the spot for the removal work. The whole process was quick and easy.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
ShoNuff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a lot of stuff to get rid of and only had 2 days to do it. Gave them a call and they came out the next day. I had everything from bikes, electronics, dressers, refrigerator, pots and planters. They took it all! Service was great and I highly recommend Junk Smiths. Thank you!!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sean and his team were responsive and professional when it came to hauling my old furniture away. They were very accommodating and arrived when they said they would even when I my plans changed! The team that came to pick everything gave me a fair quote for all the stuff I had and promptly hauled it off reliving me…

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly efficient prompt staff excellent communication and exceptionally fast removal .... couldn’t ask for better service!!!! THANKS JULIO

Electronic waste removal & disposalFurniture removalJunk removal+ Punctuality+ Quality+ Professionalism
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Quick and simple transaction. I pay 600 they take a whole truckload of junk. I am satisfied because I felt I got my money's worth. The techs were professional and friendly and they got straight down to business. I told them what needs to be gone, I turn around and they were suited up ready to go. They really packed…

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was quite late for the appointment (35 min) and they were nice enough to wait! Service is very upfront with pricing and will never go beyond their estimated price. The estimate they quoted me was for 2 and 3/4ths a truck load. It ended up being 3 and then some, but they honored their estimate price as mentioned.…

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They showed up exactly a half hour after they let me know they were on their way and we're quick and efficient. I was worried that it would be an arm and a leg but it was actually quite affordable! The guy I spoke with was really nice and easy to talk to. I would definitely recommend them.

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Joanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Bradley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Roozbeh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Chris5 years ago★★★★★

Rating only, no written review.

Electronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Professionalism

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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