Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for furniture removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.230
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 151

All 230 Google reviews tagged “Furniture removal” · showing 40

Diana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Second time I hired this company, and called on short notice today. They got 2 trucks out to me in an hours time! Jules, Jacob, Lance and Eric showed up and cleared a garage full of furniture and trash in less than an hour. This company hires really professional nice guys, and I highly recommend this company. 👌

Debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional - responded to an urgent request when another service backed out on me. They responded within an hour and at a cheaper cost. Clean, friendly and professional. Would use them again. Mark - San Clemente

House & garage cleanoutsJunk removalFurniture removal+ Value
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the 3rd time I have used Junk Smiths to clean out homes I am selling for clients. This was a large 2,700 sq ft home with tons of extra loose items and my crew worked their butts off! They did a fantastic job and I highly recommend them! It was a same day appointment and they were on time!

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very happy with Junk Smiths! Eric and Ryan were terrific. They hauled away a truckload of junk that has been sitting in a backyard for so long. They were pleasant and very friendly, the pricing was very fair, and they cleaned up the area afterward. We will definitely have them back again!

House & garage cleanoutsFurniture removal
Tina18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys are fantastic and the service was very good for the price! My 2nd time using them. Excellent service. Highly recommend!!!

House & garage cleanoutsJunk removalFurniture removal+ Punctuality+ Quality+ Professionalism
Mario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sean and Robert were at my home precisely when they estimated their arrival. They were courteous, professional, and quick. Had all my home junk loaded in approx. 30 minutes. They even swept left over debris from my junk so I didn't have to. The pricing is extremely fair and affordable. I will 100% be using them…

Furniture removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Thank you Albert and Eric for getting the piano out of my moms house. I know it certainly wasn’t easy! They handled it with alot of professionalism, communication and care. Price was definitely high however the job was a big task and it was worth the price. Thank you again, will be using the services in the future as we sell our house!

Furniture removal
Kari6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I discovered I had mold at 208 Belmont Ave in Long Beach. They came to give an estimate. It was a reasonable estimate, so I schedule them to come and take the entire 2 bedroom apartment. Albert and Brian arrived on time, were finished in 2 hours and were professional and kind. What I paid was exactly the…

Furniture removalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the best experience with Junk Smiths. They were communicative, on time, professional, kind and courteous. They reviewed all the pieces I had and offered a very fair price for removal. They were cautious when moving items out of the house, and swept up after moving items from the outside yard area. Easy to pay…

Furniture removalJunk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Professional handshake introduction quick service

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had to remove two large couches and was impressed the team at Junk Smiths were able to handle a same-day service. It was done quickly, friendly, and professionally by Jacob and Lance. This is the second time I’ve used Junk Smiths in two years and the quality hasn’t wavered. Should I have need of their services again, I will certainly be calling them.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Albert and his partner were absolutely amazing!! We were on a time crunch to find a place that does same day junk removal, and they saved the day! They were able to take away all of our things timely and quickly!!! On top of all that, they were both so professional and polite. We will definitely be using this service again whenever needed. Thank you!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. I plan to use them again when I move.

Furniture removal+ Responsiveness+ Punctuality+ Quality
JillyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic!! Great price, came same day, and right on time. Super nice and professional. This company also helps Patriots and Paws, which is a great organization.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Albert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eric and Josh were great. Fast efficient and on time. As a returing customer Junk Smiths are the only firm I will use given the great prior exeriences using their services.

Furniture removalJunk removalService not listed+ Responsiveness+ Punctuality+ Quality
Deann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with these guys! Jake and Ryan were excellent! They are in Huntington Beach, but has no problem coming to Ladera Ranch where we are!

Furniture removal+ Responsiveness+ Punctuality+ Quality
Tristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Ryan were on time, respectful and courteous. They were careful not to hit any walls. This is the third time I’ve used Junksmith and don’t look anywhere else. I’ve used them in Newport Beach as well as Santa Ana. Great job!!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Shawnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My father passed away recently and I inherited his home (it’s been a whirlwind and I’m still emotionally reeling but every corner of his home is filled to the brim). I called Junksmith to take care of it. Jake and Ryan showed up on time, were extremely professional, and took care of everything (they even helped me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Brian were INCREDIBLE. Never could have done this without them today! Dont think twice-call these guys.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Claudia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths has always responded very quickly and fit us into their schedule right away. They are always on time, courteous and very professional. I will continue to use them as they provide great service time and time again.

Furniture removal+ Responsiveness+ Professionalism
JamesLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I found these guys on google. I called them and they were able to meet my last minute schedule. They did a great job hauling all the trash and unused items that had piled up over the last 14 years. They went above and beyond to make sure my wife was happy. They were on time, professional, and courteous. I’ll use…

Construction debris removalFurniture removalHouse & garage cleanouts
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths were a lifesaver. We were trying to get our yard in order for a party and hadn’t realized how many things from the house had been left around the yard to die! JS came in a cleared everything out, no matter what size, shape, or condition. They were fast and professional, and when the dust settled, we didn’t recognize the place!

Construction debris removalFurniture removalJunk removal+ Quality+ Professionalism+ Value
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Junk Smiths early on a Sunday morning and spoke to Sean I believe. He made the appt. for same day estimate in Santa Ana, Ca.. Taylor and Alessio showed up gave me the estimate and loaded the furniture immediately. Taylor and Alessio were professional, and treated my family and I with kindness and respect. I will definitely Use Junk Smiths again.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths was very timely. Brian and Taylor were organized and helpful. Will certainly call them again.

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
MarkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Brian from Junk Smiths were very friendly and professional. Pricing was very competitive. Will definitely use them again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is very quick to respond, very quick to set an appointment, very professional and very friendly. I was impressed with the service provided from start to finish. Highly recommend.

Furniture removal+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous. Quickly responded to my request for service. They did everything with happy hearts. Thank You!

Appliance removal & disposalFurniture removalMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric, Pat, Taylor, Allesio, and Eric were fast and efficient! I’m in Huntington Beach and they came with a same day call for appt. The price is extremely reasonable! I highly recommend this company! Brenda B.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed help in moving a sound booth at our workplace. Also to remove some electronic equipment, etc. I had several companies tell me they could not do it, or it would be a week before they could come. We found Junk Smiths on Google and they were able to come out the next day. Patrick, Eric D. along with Eric L.…

Electronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Professionalism
Marco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Eric did an awesome job. Very kind, professional and clean. Got the job done quickly and efficiently. Great service and would highly recommend!

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor, Alessio, and John were very professional, kind, and understanding when I was a bit undecided about what needed to go. They were right on time and quick and thorough.

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Koji2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second time using Junk Smiths to help us with removing items from our home in Mission Viejo. Alex, Jonathan, and Taylor arrived as planned and were extremely professional and friendly. They quickly loaded up the items and chatted with us along the way. They gave us a fair price and completed the job in…

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were my first response on a Yelp query. They have a website to sign up for an appointment. Very easy. Great communication before the appointment. Looked at my furniture gave a quote and got the ok. Then went immediately to work. Even wanted to clean up after, but that was my mess to clean up. Thank you.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Claude3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The employees were courteous and polite and gave me a reasonable quote and promptly removed all of the items in less than an hour!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Professionalism
Maddy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire process from start to finish was so incredibly easy! From making the appointment to have two couches hauled away from my second floor apartment it was a total breeze! Thanks so much to Nick and Sean for all their help!

Furniture removal
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smith did a great job! It was worth spending a little for the convenience. Easy to book on-line and very fair prices. Glad we don’t have to worry about our junk.

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick and responsive. Very friendly. Highly recommended. Will use again.

Furniture removal+ Responsiveness+ Punctuality+ Professionalism
devon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

crew was fast and efficient. cleaned up garage and debris areas. am happy with overall results and will recommend them to friends and family. liked dealing with local firm with great customer service.

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very fast and efficient and very nice and pleasant. I would recommend them. We had four people and two trucks they made a sad situation much easier to deal with. Thank you.

Donated goods pickupElectronic waste removal & disposalFurniture removal
AneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called at noon by 3pm they loaded up my whole house and used up every space available

Furniture removalMattress removal & disposalTrash removal & disposal+ Punctuality+ Quality+ Professionalism

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