Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for general cleanup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “General cleanup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 12

All 24 Google reviews tagged “General cleanup” · showing 20

Mario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sean and Robert were at my home precisely when they estimated their arrival. They were courteous, professional, and quick. Had all my home junk loaded in approx. 30 minutes. They even swept left over debris from my junk so I didn't have to. The pricing is extremely fair and affordable. I will 100% be using them…

Furniture removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
CA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really appreciated that Jacob and Joe were able to meet me onsite at one of our properties in Long Beach to help do a full clean up effort. They were professional, on time, and very communicative! They walked the property with me, took pictures, gave me a price and then removed everything I didn't want in a timely…

Furniture removalGeneral cleanupYard debris removal+ Responsiveness+ Professionalism
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job; fast, friendly, and accommodating. I needed most of areas of the house cleaned (garage, yard, bedrooms) and they did it all. I would highly recommend to anyone.

Appliance removal & disposalDebris removalGeneral cleanup+ Responsiveness+ Punctuality+ Professionalism
Wookiee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, efficient, and friendly

Furniture removalGeneral cleanup+ Responsiveness+ Punctuality+ Quality
jim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Charles & Micheal talked us through the quote and service. They were very professional and hard working. Definitely a must use for this type of service.

Electronic waste removal & disposalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
Thuy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sean was responsive and clear in my communication w/ him regarding my request. He arrived on time to review the job request and gave me a fair no-cost quote on the job. We agreed on a price and he and his crew was able to quickly finish the job the same day they were out on the quote. I would not hesitate to call…

General cleanup+ Responsiveness
T12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys did an excellent job! Jules and Matt P and the rest of the team managed to get everything into one truck after originally quoting 2-3 truckloads. They really did a thorough job making sure to maximize space and as a result, it cost less than quoted. They were professional, timely and cleaned up after…

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Simply amazing! The crew arrived early and gave a quote the was reasonably. Before I knew it, my junk was gone! Very fast and friendly service! If you're in the Garden Grove area, please use these guys!

General cleanup+ Responsiveness+ Punctuality+ Quality
Bobby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everyone was very professional and kind! They got the job done quickly and efficiently. Prices were fair and the job was done very well. Highly recommend and will be hiring them again soon!

General cleanupJunk removalSelective demolition+ Responsiveness+ Punctuality+ Quality
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are AMAZING!! We have worked with them on a couple projects and they have been super professional and incredibly tidy. They have showed up on time and their staff has always looked neat and presentable with very pleasant attitudes. They work quickly. They are straight forward and reasonable on the…

Appliance removal & disposalDebris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I always get ontime and friendly service from JunkSmiths and have had several personal occasions to use them as well as referred them to freinds many times. I use them and so should you!

General cleanup
nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time professional and straight forward quote. Swept up afterwards double checking their work and everything was done in quick timely matter. 8 yrs of junk and old furniture finally gone. Would recommend!!

Furniture removalGeneral cleanupJunk removal+ Punctuality+ Professionalism
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been working to empty a house previously owned by a compulsive hoarder. After over 20 years, there wasn’t any living area remaining. These guys were amazing! I worked side-by-side with a number of folks on the team, I couldn’t even name them all. Fast, hard working, respectful and honest. Sean, the owner,…

Appliance removal & disposalDebris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
nila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly impressed. I actually called on a Sunday and Sean took my call and set up an appointment. Sean and Nico came out to Anaheim Hills and were courteous and efficient and got the job done. I would use this company again

General cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. showedup within an hour of calling them. And they even swept my garage after removing everything

Debris removalGeneral cleanup
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General cleanupHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Debris removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
Nelson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Construction debris removalGeneral cleanup+ Responsiveness+ Punctuality+ Professionalism
Learning2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalDebris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Case4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalGeneral cleanup+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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