Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.145
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 155

All 145 Google reviews tagged “House & garage cleanouts” · showing 20

Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had another big couch that needed to be removed. They offered a discount for a returning customer as well as the couch already being on the curb and ready when they got there. Quick and easy!

House & garage cleanouts+ Punctuality+ Quality
Diana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Second time I hired this company, and called on short notice today. They got 2 trucks out to me in an hours time! Jules, Jacob, Lance and Eric showed up and cleared a garage full of furniture and trash in less than an hour. This company hires really professional nice guys, and I highly recommend this company. 👌

Debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick, clean and professional

House & garage cleanouts+ Responsiveness
mike12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great group of guys, very professional and will definitely be using them again. Second time using them and I can't say enough good things about them. Everyone from the front office to Drivers are great to work with. Thank you again.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional - responded to an urgent request when another service backed out on me. They responded within an hour and at a cheaper cost. Clean, friendly and professional. Would use them again. Mark - San Clemente

House & garage cleanoutsJunk removalFurniture removal+ Value
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the 3rd time I have used Junk Smiths to clean out homes I am selling for clients. This was a large 2,700 sq ft home with tons of extra loose items and my crew worked their butts off! They did a fantastic job and I highly recommend them! It was a same day appointment and they were on time!

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very happy with Junk Smiths! Eric and Ryan were terrific. They hauled away a truckload of junk that has been sitting in a backyard for so long. They were pleasant and very friendly, the pricing was very fair, and they cleaned up the area afterward. We will definitely have them back again!

House & garage cleanoutsFurniture removal
Tina18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys are fantastic and the service was very good for the price! My 2nd time using them. Excellent service. Highly recommend!!!

House & garage cleanoutsJunk removalFurniture removal+ Punctuality+ Quality+ Professionalism
Cristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Return customer! I continue to love their level of communication, efficiency and professionalism. We have ranged from bigger loads (one truck full) to smaller loads (1/8 truck) and both levels of service were great!

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great Company- they arrived when they said they would, great communication, pleasant, great pricing and quick! Will definitely use them again!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Georgia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Junk Smiths on several occasions. Most recently for removal of patio furniture. Sean was timely, professional & gave a very fair quote for removal of items.

House & garage cleanouts
Brenton9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were perfectly on time, and did the job very quickly. They were friendly guys and I will use them again.

House & garage cleanouts
alexander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guys, came on time, helped with everything plus more! Easy to talk to and were In and out in 15 minutes. Definitely recommend

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Berri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Junk Smiths to help me with a bereavement move. I don’t live in state, and they were able to support me over the phone before I actually arrived. They arrived on time and walked through the home for the estimate. They were straight forward on pricing, polite, and extremely helpful. Brian and Alessio handled…

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Hollis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sean was great! He was on time, polite, professional and helpful. He gave me a fair quote and I even added an item after and he didn’t increase the quoted price. He was quick and cleaned up the area afterwards. I will definitely call home again if if I have junk to clear out. I have also recommended him to a friend.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Roxana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Junk Smiths multiple times and they are always so professional. They get the job done and their prices are reasonable. Great business!!

Junk removalHouse & garage cleanouts+ Value
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Taylor and Jake were great. Professional, on time, efficient. Moved extra furniture from apartment in Ladera Ranch. Would definitely use junk smiths again

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and Ryan are an excellent team. Punctual and easy going. Heavy lifting of bricks, cinderblocks, cactus, lumber, concrete, and misc. They did it all. This is our second time using Junksmiths. A fine company with fine people.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and Tyler did an amazing job and were there and done in less than 10 minutes! Great service to use!

House & garage cleanouts
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian and Marino called ahead of time and arrived right on time. They took a look at the job on hand to take out a sofa and politely and efficiently got the job done! -Andrea, Laguna Niguel

House & garage cleanouts

Show more house & garage cleanouts reviews (125 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with