Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.236
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 155

All 236 Google reviews tagged “Junk removal” · showing 40

Diana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Second time I hired this company, and called on short notice today. They got 2 trucks out to me in an hours time! Jules, Jacob, Lance and Eric showed up and cleared a garage full of furniture and trash in less than an hour. This company hires really professional nice guys, and I highly recommend this company. 👌

Debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional - responded to an urgent request when another service backed out on me. They responded within an hour and at a cheaper cost. Clean, friendly and professional. Would use them again. Mark - San Clemente

House & garage cleanoutsJunk removalFurniture removal+ Value
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the 3rd time I have used Junk Smiths to clean out homes I am selling for clients. This was a large 2,700 sq ft home with tons of extra loose items and my crew worked their butts off! They did a fantastic job and I highly recommend them! It was a same day appointment and they were on time!

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness
Tina18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys are fantastic and the service was very good for the price! My 2nd time using them. Excellent service. Highly recommend!!!

House & garage cleanoutsJunk removalFurniture removal+ Punctuality+ Quality+ Professionalism
Cristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Return customer! I continue to love their level of communication, efficiency and professionalism. We have ranged from bigger loads (one truck full) to smaller loads (1/8 truck) and both levels of service were great!

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Mario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sean and Robert were at my home precisely when they estimated their arrival. They were courteous, professional, and quick. Had all my home junk loaded in approx. 30 minutes. They even swept left over debris from my junk so I didn't have to. The pricing is extremely fair and affordable. I will 100% be using them…

Furniture removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
Kari6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I discovered I had mold at 208 Belmont Ave in Long Beach. They came to give an estimate. It was a reasonable estimate, so I schedule them to come and take the entire 2 bedroom apartment. Albert and Brian arrived on time, were finished in 2 hours and were professional and kind. What I paid was exactly the…

Furniture removalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the best experience with Junk Smiths. They were communicative, on time, professional, kind and courteous. They reviewed all the pieces I had and offered a very fair price for removal. They were cautious when moving items out of the house, and swept up after moving items from the outside yard area. Easy to pay…

Furniture removalJunk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Berri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Junk Smiths to help me with a bereavement move. I don’t live in state, and they were able to support me over the phone before I actually arrived. They arrived on time and walked through the home for the estimate. They were straight forward on pricing, polite, and extremely helpful. Brian and Alessio handled…

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
L1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian and Alessio did a great job.

Junk removal
Roxana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Junk Smiths multiple times and they are always so professional. They get the job done and their prices are reasonable. Great business!!

Junk removalHouse & garage cleanouts+ Value
RandyLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super efficient and friendly. Reasonable price.

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
shelley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Junk Smith's were very effecient and effective. They came to remove a stackable washer and dryer which was very tricky due to the tight space. They work hard to get all components out carefully. Staff were friendly and accommodating to my request with pricing. Overall it was a great experience. I will definitely…

Junk removal+ Responsiveness+ Punctuality+ Quality
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Professional handshake introduction quick service

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Florence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Junk Smiths and got a next day appointment. I had two extremely large and heavy exercise /weight machines equipment to get rid of. Today Brian Kurtz and Alessio came and took care of everything including clean up! Great service. I will use them again for sure!

Junk removal+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their team members are so wonderful - kind, attentive and extremely professional! Have used them repeatedly bc of how easy they make the process. Highly recommend!

Junk removal
Callie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an steel office desk + cabinet along with a bunch of cartons that needed to be recycled. Brian and Marino arrived on time and got everything done within 10 minutes. Had a great experience with Junk Smith, highly recommended!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Albert and his partner were absolutely amazing!! We were on a time crunch to find a place that does same day junk removal, and they saved the day! They were able to take away all of our things timely and quickly!!! On top of all that, they were both so professional and polite. We will definitely be using this service again whenever needed. Thank you!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Marissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great communication, came early and very friendly/polite! Taylor and I believe Alesia, were very professional- friendly and accommodating! We are returning customers in Newport Beach and they came out the same day- very happy with Junk Smiths!

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Lei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team Jacob did an excellent job and removing all the junk from our garage and backyard. They confirmed items that they thought might not be junk and were done withing 30 mins - Very nice young men

Junk removal
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire process of removing the junk from our facility was quick, efficient and very professional. I like the fact that they come out to the site to give you a price based on the volume free of charge. I will definitely use their services again.

Junk removal+ Responsiveness+ Punctuality+ Quality
Mister5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I made an appointment with Junk Smiths to remove junk from my yard. They came on time, finished the job in 10 minutes, and even swept the place. Very friendly and professional crew. Will definitely hire them again.

Junk removal+ Responsiveness+ Punctuality+ Quality
Albert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eric and Josh were great. Fast efficient and on time. As a returing customer Junk Smiths are the only firm I will use given the great prior exeriences using their services.

Furniture removalJunk removalService not listed+ Responsiveness+ Punctuality+ Quality
Tammie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were awesome! We needed to clear our garage quick and they made it happen. Next day, very reasonable quote, they had it done is less than an hour. I would HIGHLY recommend this business. Thank you :-)

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Tristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Ryan were on time, respectful and courteous. They were careful not to hit any walls. This is the third time I’ve used Junksmith and don’t look anywhere else. I’ve used them in Newport Beach as well as Santa Ana. Great job!!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Shawnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My father passed away recently and I inherited his home (it’s been a whirlwind and I’m still emotionally reeling but every corner of his home is filled to the brim). I called Junksmith to take care of it. Jake and Ryan showed up on time, were extremely professional, and took care of everything (they even helped me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Brian were INCREDIBLE. Never could have done this without them today! Dont think twice-call these guys.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my fourth time hiring Junk Smiths. I have found that they are consistently doing an excellent job. I am physically disabled and a senior, currently chair bound. They have helped me with a variety of tasks. They are always willing to help and very polite.

Junk removalHouse & garage cleanoutsService not listed+ Responsiveness+ Quality+ Professionalism
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths were a lifesaver. We were trying to get our yard in order for a party and hadn’t realized how many things from the house had been left around the yard to die! JS came in a cleared everything out, no matter what size, shape, or condition. They were fast and professional, and when the dust settled, we didn’t recognize the place!

Construction debris removalFurniture removalJunk removal+ Quality+ Professionalism+ Value
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and John came out to our home in Mission Viejo. They were clear as to when they would arrive and were on time. they were very friendly, professional, and efficient. If I had a need for junk removal again, I would easily use them again.

Junk removal+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Brian from Junk Smiths were very friendly and professional. Pricing was very competitive. Will definitely use them again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Chenyu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really good service. Very efficient with their work. Taylor and Alessio was the ones who removed our junk, they were really professional with their work.

Junk removal+ Responsiveness+ Quality+ Professionalism
Leeanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I emailed regarding a pick up from JunkSmiths and received a call back almost immediately. We set up a time for them to come to my home in Garden Grove the next day! My block was between 8am - 10am. Taylor and Eric were at my home at 8 sharp. They loaded up the junk, took photos, and were gone in about 15 minutes.…

Junk removal
Shawn-Marie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jack and Alex were extremely nice and professional

Junk removal+ Responsiveness+ Quality+ Professionalism
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric, Pat, Taylor, Allesio, and Eric were fast and efficient! I’m in Huntington Beach and they came with a same day call for appt. The price is extremely reasonable! I highly recommend this company! Brenda B.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Marco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Eric did an awesome job. Very kind, professional and clean. Got the job done quickly and efficiently. Great service and would highly recommend!

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Nick showed up early, explained the price for the removal. I agreed to the price and they went to work removing a sofa sleeper and a dining room table and chairs. Very professional and personable. Giving a tip for their work process and hard work wasn't even an issue I thought about.

Junk removal+ Responsiveness+ Professionalism+ Value
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor, Alessio, and John were very professional, kind, and understanding when I was a bit undecided about what needed to go. They were right on time and quick and thorough.

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Koji2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second time using Junk Smiths to help us with removing items from our home in Mission Viejo. Alex, Jonathan, and Taylor arrived as planned and were extremely professional and friendly. They quickly loaded up the items and chatted with us along the way. They gave us a fair price and completed the job in…

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called these guys on a friday morning and they were there within the next few hours and to give an estimate free of cost. After the estimate they got straight to work and had so much junk in my garage cleaned up within the hour. Swept up afterward and had a great attitude.

Junk removal+ Responsiveness+ Punctuality

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