Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 51

All 38 Google reviews tagged “Mattress removal & disposal” · showing 20

Kari6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I discovered I had mold at 208 Belmont Ave in Long Beach. They came to give an estimate. It was a reasonable estimate, so I schedule them to come and take the entire 2 bedroom apartment. Albert and Brian arrived on time, were finished in 2 hours and were professional and kind. What I paid was exactly the…

Furniture removalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Berri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Junk Smiths to help me with a bereavement move. I don’t live in state, and they were able to support me over the phone before I actually arrived. They arrived on time and walked through the home for the estimate. They were straight forward on pricing, polite, and extremely helpful. Brian and Alessio handled…

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
PLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two young men were amazing . I would definitely recommend junk smiths . I plan on using this company in the future . Extremely pleased . Great job guys .

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
RandyLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super efficient and friendly. Reasonable price.

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

My husband and I were very impressed with Junk smiths. They were able to come out same day to pick up an old mattress that we needed picked up. The only reason I gave 4 stars instead of 5 was because I was not expecting it to cost as much as it did for them to come pick up one item. Besides the cost, I liked that…

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tammie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were awesome! We needed to clear our garage quick and they made it happen. Next day, very reasonable quote, they had it done is less than an hour. I would HIGHLY recommend this business. Thank you :-)

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Brian were INCREDIBLE. Never could have done this without them today! Dont think twice-call these guys.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Kristin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and punctual! Communication in setting pick up and during was spot on. They are incredibly professional, personable, and timely! Fair priced! Happy to support a family owned business and will definitely utilize them in the future!

Appliance removal & disposalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths was very timely. Brian and Taylor were organized and helpful. Will certainly call them again.

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
BarbaraLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We live in Westminster. Brian and Taylor called to ask if they could come early and that was fine by us. They gave us a competitive quote. We agreed. And they took all our junk, including 2 mattresses and a box spring among other things. In fact they even dismantled a large animal cage that wouldn't fit…

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous. Quickly responded to my request for service. They did everything with happy hearts. Thank You!

Appliance removal & disposalFurniture removalMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric, Pat, Taylor, Allesio, and Eric were fast and efficient! I’m in Huntington Beach and they came with a same day call for appt. The price is extremely reasonable! I highly recommend this company! Brenda B.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor, Alessio, and John were very professional, kind, and understanding when I was a bit undecided about what needed to go. They were right on time and quick and thorough.

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Koji2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second time using Junk Smiths to help us with removing items from our home in Mission Viejo. Alex, Jonathan, and Taylor arrived as planned and were extremely professional and friendly. They quickly loaded up the items and chatted with us along the way. They gave us a fair price and completed the job in…

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Claude3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The employees were courteous and polite and gave me a reasonable quote and promptly removed all of the items in less than an hour!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Professionalism
devon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

crew was fast and efficient. cleaned up garage and debris areas. am happy with overall results and will recommend them to friends and family. liked dealing with local firm with great customer service.

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very fast and efficient and very nice and pleasant. I would recommend them. We had four people and two trucks they made a sad situation much easier to deal with. Thank you.

Donated goods pickupElectronic waste removal & disposalFurniture removal
AneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called at noon by 3pm they loaded up my whole house and used up every space available

Furniture removalMattress removal & disposalTrash removal & disposal+ Punctuality+ Quality+ Professionalism
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came within the hour of pick up, I couldn’t believe it. They were so friendly and easy to work with. So thankful they could get big mattresses and bed frames out of my house and leave me worry free.

Furniture removalMattress removal & disposal+ Punctuality+ Professionalism
Ginger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Junk Smith in Huntington Beach were very responsive, I called yesterday and they were here first thing next morning.The gentleman, Taylor and Patrick called me to let me know when they would be arriving. Quick, easy and the guys were very professional. Really appreciate you guys! Ginger

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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