Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for trash removal & disposal

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Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 113

All 52 Google reviews tagged “Trash removal & disposal” · showing 20

Kari6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I discovered I had mold at 208 Belmont Ave in Long Beach. They came to give an estimate. It was a reasonable estimate, so I schedule them to come and take the entire 2 bedroom apartment. Albert and Brian arrived on time, were finished in 2 hours and were professional and kind. What I paid was exactly the…

Furniture removalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Berri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Junk Smiths to help me with a bereavement move. I don’t live in state, and they were able to support me over the phone before I actually arrived. They arrived on time and walked through the home for the estimate. They were straight forward on pricing, polite, and extremely helpful. Brian and Alessio handled…

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Callie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an steel office desk + cabinet along with a bunch of cartons that needed to be recycled. Brian and Marino arrived on time and got everything done within 10 minutes. Had a great experience with Junk Smith, highly recommended!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Albert and his partner were absolutely amazing!! We were on a time crunch to find a place that does same day junk removal, and they saved the day! They were able to take away all of our things timely and quickly!!! On top of all that, they were both so professional and polite. We will definitely be using this service again whenever needed. Thank you!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Alessio were sent out per my request for a pick up. Both were respectful, quoted a fair price and performed the job in short order. I would recommend Junk Smiths to anyone who needs this service.

Electronic waste removal & disposalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Shawnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My father passed away recently and I inherited his home (it’s been a whirlwind and I’m still emotionally reeling but every corner of his home is filled to the brim). I called Junksmith to take care of it. Jake and Ryan showed up on time, were extremely professional, and took care of everything (they even helped me…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Brian were INCREDIBLE. Never could have done this without them today! Dont think twice-call these guys.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I found these guys on google. I called them and they were able to meet my last minute schedule. They did a great job hauling all the trash and unused items that had piled up over the last 14 years. They went above and beyond to make sure my wife was happy. They were on time, professional, and courteous. I’ll use…

Construction debris removalFurniture removalHouse & garage cleanouts
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths were a lifesaver. We were trying to get our yard in order for a party and hadn’t realized how many things from the house had been left around the yard to die! JS came in a cleared everything out, no matter what size, shape, or condition. They were fast and professional, and when the dust settled, we didn’t recognize the place!

Construction debris removalFurniture removalJunk removal+ Quality+ Professionalism+ Value
MarkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Brian from Junk Smiths were very friendly and professional. Pricing was very competitive. Will definitely use them again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric, Pat, Taylor, Allesio, and Eric were fast and efficient! I’m in Huntington Beach and they came with a same day call for appt. The price is extremely reasonable! I highly recommend this company! Brenda B.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Koji2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second time using Junk Smiths to help us with removing items from our home in Mission Viejo. Alex, Jonathan, and Taylor arrived as planned and were extremely professional and friendly. They quickly loaded up the items and chatted with us along the way. They gave us a fair price and completed the job in…

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Claude3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The employees were courteous and polite and gave me a reasonable quote and promptly removed all of the items in less than an hour!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Professionalism
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor and Chris of Junk Smith's came out and did a fantastic job. All I had to do was point to what I wanted removed. They were professional while in my home. I would use them again. The price was very reasonable too.

Trash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Alana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company! 2 time repeat customer and very satisfied!

House & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
AneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called at noon by 3pm they loaded up my whole house and used up every space available

Furniture removalMattress removal & disposalTrash removal & disposal+ Punctuality+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very enthusiastic and hard working

Construction debris removalJunk removalHouse & garage cleanouts+ Punctuality+ Professionalism
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Junk Smiths twice, and they were solid both times. On time, and efficient. They cleared out a trucks worth of stuff with lightning speed. Highly recommend

Electronic waste removal & disposalTrash removal & disposal+ Punctuality+ Professionalism
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My third time using Junk Smiths in Huntington Beach. Once again, they were outstanding. Taylor and Patrick were able to arrive within an hour of making an appointment online. They were professional and fast! Gave me a quote and got right at it once I agreed. Great experience all the way around.

House & garage cleanoutsTrash removal & disposal+ Responsiveness+ Quality+ Professionalism
Jeanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called and they were at the location in an hour. Gave us the quote & started working. They were done within four hours. They even swept up the garage. They were very polite & efficient. Thank you so much!

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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