Experts Reviews · Company report
Junk Smiths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Junk Smiths

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 1,367 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Smiths is better than 95% of junk removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Smiths is better than 95% of junk removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Smiths is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Smiths is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Smiths is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired Junk Smiths for 8 kinds of job.

Junk Smiths for yard debris removal

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Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 135

All 42 Google reviews tagged “Yard debris removal” · showing 20

Cristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Return customer! I continue to love their level of communication, efficiency and professionalism. We have ranged from bigger loads (one truck full) to smaller loads (1/8 truck) and both levels of service were great!

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the best experience with Junk Smiths. They were communicative, on time, professional, kind and courteous. They reviewed all the pieces I had and offered a very fair price for removal. They were cautious when moving items out of the house, and swept up after moving items from the outside yard area. Easy to pay…

Furniture removalJunk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Professional handshake introduction quick service

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Marissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great communication, came early and very friendly/polite! Taylor and I believe Alesia, were very professional- friendly and accommodating! We are returning customers in Newport Beach and they came out the same day- very happy with Junk Smiths!

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Tammie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were awesome! We needed to clear our garage quick and they made it happen. Next day, very reasonable quote, they had it done is less than an hour. I would HIGHLY recommend this business. Thank you :-)

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Smiths were a lifesaver. We were trying to get our yard in order for a party and hadn’t realized how many things from the house had been left around the yard to die! JS came in a cleared everything out, no matter what size, shape, or condition. They were fast and professional, and when the dust settled, we didn’t recognize the place!

Construction debris removalFurniture removalJunk removal+ Quality+ Professionalism+ Value
MichelleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous. Quickly responded to my request for service. They did everything with happy hearts. Thank You!

Appliance removal & disposalFurniture removalMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Claude3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The employees were courteous and polite and gave me a reasonable quote and promptly removed all of the items in less than an hour!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Professionalism
JaneLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have had a pile of junk sitting in my yard for some time... couldn't decide whether to get a bin from waste management, or other options. Was pretty sure wouldn't all fit in a bin, plus, I would have to do the heavy lifting. Called Junk Smiths at 10am today to get a quote, a team was here by 11am, and their price…

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
devon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

crew was fast and efficient. cleaned up garage and debris areas. am happy with overall results and will recommend them to friends and family. liked dealing with local firm with great customer service.

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Frank10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tino and Taylor from junk smiths arrived a head of time today and moved exceptionally fast to remove old gym matting, pottery, and other junk that’s been sitting in our backyard for quite some time. This is our 3rd time using junk smiths and their customer service is always outstanding. The price to remove these…

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jeanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called and they were at the location in an hour. Gave us the quote & started working. They were done within four hours. They even swept up the garage. They were very polite & efficient. Thank you so much!

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Angelica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Albert and Jonathan were early and very professional! They did a great job breaking down how pricing works when providing the estimate. They packed up all the junk and even cleaned up the area afterwards. I had a great experience working with Junk Smiths.

Construction debris removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10-2-22 Excellent service and price from Junk Smiths - great service from Jacob and Jonathon, even on Sunday - Thank you !!! Satisfied customer in Orange CA.

Yard debris removal+ Responsiveness+ Quality+ Professionalism
DebLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Had gobs of things that needed to go from previous generations! As last man standing…. No one left to hand it down to, so fast forward to finding Junk Smiths! Th is was my 2nd timing using their services. Appt on line was quick and easy! Ray called to verify and then 2 days before the appointment, I found I was…

Furniture removalYard debris removal
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They gave me a good price, knocked the job out, and were very professional. I would definitely recommend Junk Smiths to friends and family

Construction debris removalFurniture removalYard debris removal
JamiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Showed up on time and the whole crew was very professional, hard-working. I was kept up to date all during the project…great job, will use again for sure!

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Sydnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Patrick and Jake were amazing! We had years of junk built up in the backyard and on the side of our Westminster home. They took care of it pretty quickly. Throughout the whole process, they were very respectful, informative, and kept me updated on the progress they were making. I will definitely be using their services again in the future.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
KatLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I had 2 truckloads of junk and Charlie and Isaiah worked tirelessly to get it all out.

House & garage cleanoutsTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Grandma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just had the best Junk picker uppers from Junk Smith Albert and Kei pick up my Junk at my home in Los Alamitos!!! I highly recommend them if you need to get rid of your junk!! They cleanup up after all the junk was removed!!! Thanks guys!! So friends give them a call

Furniture removalJunk removalTrash removal & disposal+ Punctuality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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