Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts

JunkRescue/San Jose logo

JunkRescue/San Jose

Debris removal service · San Jose, CA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 51 waste removal servicesPosition by Experts Score among all companies we track in this category. · better than 56%
5.0 ★★★★★ 34 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (408) 665-2926Request a call backWebsite ↗

JunkRescue/San Jose at a glance

Customers consistently highlight the company's punctuality, professional communication, and fair pricing for services including junk hauling, yard cleanup, and furniture removal. Reviewers note that the crew often cleans up the site after work is completed and accommodates last-minute scheduling requests effectively. With a perfect five-star rating from thirty-four reviews, the business maintains a high standard of responsiveness, with the owner replying to every customer feedback entry.

  • Google rating: 5.0 out of 5 from 34 reviews (100% five-star).
  • Reviews on this page: 34 Google reviews (33 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 11, 2026.
  • Service: Waste Removal Service serving San Jose, California.

Data from Google, last updated November 3, 2026.

Score profile vs other waste removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 99 (median 98)Reliability: 99 (median 99)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
JunkRescue/San JoseWaste Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JunkRescue/San Jose: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JunkRescue/San Jose: 99/100 on this factor. Category median: 99.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JunkRescue/San Jose: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JunkRescue/San Jose: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JunkRescue/San Jose: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

34 Google reviews we collected

  • 5 stars34100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise9899%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2121%
  • Speed & response2121%
  • Would recommend2020%
  • Price & value1515%
  • Quality & results1313%
  • Honesty & trust55%
  • Communication44%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very professional and was able load up his truck with everything because he utilized all available space.”
  • “Last minute in our move out process it was clear we needed a junk removal company and I went online to find someone that could get the job done the next day.”
  • “He has gone well beyond our expectations and we whole heartedly recommend him.”
  • “On time ( in fact early ), reasonable, takes care of business and very friendly.”
  • “His team does an excellent job and cleans up our sites!”
  • “He is very honest trustworthy and a rare to find human being these days!”
  • “He had really good communication, great price and high quality of work.”

People customers mention

  • John 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Marie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service! John was very responsive upon first contact. Very professional and was able load up his truck with everything because he utilized all available space. I highly recommend JunkRescue.

Customer photo from Marie's review
Reasonable priceHouse & garage cleanoutsAppliance removal & disposalFurniture removal
Darlene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

If you are overwhelmed by the STUFF you've been waiting FOREVER to get rid of, do yourself a favor and just call John. He is professional, punctual, and fast. His prices are fair, too! So happy I met him! A Godsend.

Brett&Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Last minute in our move out process it was clear we needed a junk removal company and I went online to find someone that could get the job done the next day. I stumbled across Junk Rescue 911 because they were located in Gilroy and I’m in San Martin. They were able to come out at 9:30 am the next day (I had called…

Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

George and I have used Junk Rescue for multiple listings in the bay area. John is very responsive. His team does an excellent job and cleans up our sites! Highly recommended! Give him a call! George and Karen Black, Intero real estate.

Tiani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Friendly and professional crew. I've used their services twice. Quick, reliable and affordable.

Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

John has provided 5 star service four times for our business and at our home. He listens well, makes great suggestions, works ultra efficiently, and cleans up after the works is completed. He has gone well beyond our expectations and we whole heartedly recommend him. He has been the consummate professional and…

Compare with

Photos

Customer reviews

5.0 ★★★★★ 34 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marie Fe de Leon8 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! John was very responsive upon first contact. Very professional and was able load up his truck with everything because he utilized all available space. I highly recommend JunkRescue.

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts, Appliance removal & disposal, Furniture removal
Response from the owner · 3 weeks ago

Thanks Marie! We Appreciate you Supporting our Junk Removal Business in San Jose! We got it done! Was a Pleasure Working with You! We are Here for any Future Junk Removal Needs you May Have. Thanks John 🙏

Darlene Perry9 reviewsTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are overwhelmed by the STUFF you've been waiting FOREVER to get rid of, do yourself a favor and just call John. He is professional, punctual, and fast. His prices are fair, too! So happy I met him! A Godsend.

Response from the owner · 5 months ago

Darlene I really appreciate your feedback! It's repeat customers like yourself that helps my small Junk Removal Business in San Jose survive! I look forward to working with you again soon! Thanks Again! Blessings John

Brett&Brittany Ungari1 reviewTotal number of Google reviews Brett&Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Last minute in our move out process it was clear we needed a junk removal company and I went online to find someone that could get the job done the next day. I stumbled across Junk Rescue 911 because they were located in Gilroy and I’m in San Martin. They were able to come out at 9:30 am the next day (I had called in the late afternoon- so this was impressive and helpful!). I believe the owner was the one to come remove the remaining junk from our backyard. Moving out is a stressful process and I was not having a wonderful morning but the man that came to help was so kind and helpful. I cannot recommend Junk Rescue 911 enough. They made what was a stressful situation so much better! 12/10 recommend!

Response from the owner · 5 months ago

Brett&Brittany It seems this Great Review was Delayed in Getting to Me. Even though Late I Still Wanted to Respond and Say Thank You! I'm Glad we Were Able to Help Ease Some of the Stress of Your Move! Blessings John

Karen black4 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George and I have used Junk Rescue for multiple listings in the bay area. John is very responsive. His team does an excellent job and cleans up our sites! Highly recommended! Give him a call! George and Karen Black, Intero real estate.

Response from the owner · 2 years ago

Thanks Karen and George! I Look Forward to Helping with any of your Future Junk Removal Needs in the San Jose Bay Area! I Really Appreciate the Support You've Given My Small Junk Removal Business in the San Jose Bay Area!!

Tiani Marshall7 reviewsTotal number of Google reviews Tiani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and professional crew. I've used their services twice. Quick, reliable and affordable.

Response from the owner · 2 years ago

Thank you Tiana for your business and the great review. See you next time. Derrick

Maria Samuelsen1 reviewTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John has provided 5 star service four times for our business and at our home. He listens well, makes great suggestions, works ultra efficiently, and cleans up after the works is completed. He has gone well beyond our expectations and we whole heartedly recommend him. He has been the consummate professional and is well spoken. A genuine nice guy. He was always on time and his prices were excellent! I do not write reviews but in this case I wish I could do more. Darryl and Maria

Response from the owner · 2 years ago

Darryl and Maria Thank You Very Much for the Kind Words! You are Repeat Customers and Friends Now as Well! Always Enjoy the Great Conversations we Have and Really Appreciate you Supporting my Small Junk Removal Business in Los Gatos! I Look Forward to Working with You Again if You Have any Junk Removal Needs! Thanks Again and Have a Wonderful Day! John🙏

Scott Ishida5 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Junk Rescue911! John gave me a great quote and even lowered the price once he arrived and assessed the job! John did a great job and even swept my driveway after he cleared the junk!

Response from the owner · 2 years ago

Scott It was a pleasure working with you today! Really appreciate you choosing Junkrescue911.com for your Junk Removal needs in San Jose! We are here anytime you need us in the future! Reviews like yours really help me grow my Small Junk Removal Business in San Jose! Thanks Again! John🙏

Alice SiahLocal Guide · 75 reviewsTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a quick service for a reasonable fee. Texted the number and got a pick up appointment within seconds. Wonderful and polite company. They also swept off the garage floor. Recommended!

Response from the owner · 2 years ago

Thanks Alice for taking the time to share your Junk Removal experience in San Jose with others! We aim to please and look foward to helping you with any other hauling needs you may have in the future! Thanks John

Jennifer Ng3 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my junk hauled away twice now! Both times very punctual and easy to work with. Super quick removal and professional. Call them for all your junk hauling needs!

Response from the owner · 3 years ago

Thanks Jenny For The Great Review! We're Always Here For Your Junk Removal Needs In San Jose! Look Foward to Working With You In The Future! Thanks John

Sue Walaszek1 reviewTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My partner, Janice and I are so pleased with their service. John texted when he was coming. He even texted and asked if he could come early which was great! The hot tub was removed in an hour. One of the things I noticed and was happy about is that they are very neat and cleaned up as they went! I would recommend them.

Response from the owner · 3 years ago

Thanks For the Great Review Sue! We Aim to Please! Reviews Like Yours Really Help Me Grow My Small Junk Removal Business in the San Jose area! Thanks John

JunkRescue/San Jose on Google Maps →

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