Experts Reviews · Company report
Justin The Plumber LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Justin The Plumber LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 466 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Justin The Plumber LLC is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Justin The Plumber LLC is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Justin The Plumber LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Justin The Plumber LLC for 8 kinds of job.

Justin The Plumber LLC for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 29 Google reviews tagged “Faucet installation”

Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Very professional set up of softener/filter and moen Flo smart system . The team was friendly, helpful and nice

Customer photo from Robert's review
Shower installationFaucet installation
MarkLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Got here fast, did good work, asked all the right questions of me to make sure I got an excellent result.

Paid $800–1,000Not sureFaucet installation
Fay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The technicians were very skilled, courteous and knowledgable and explained every part of the repair. Such a great job and we are very happy with their work.

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I just moved into an older home and had a few minor problems that needed to be fixed, Errol and RJ were able to fix everything quickly and were very easy to deal with.

Paid $200–400Reasonable priceFaucet repairFaucet installation
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

7-2-26 Finishing up our kitchen remodel today we had Zac and Chris come out to install the kitchen faucet. As always, they arrived on time and the job was completed with absolute care and efficiency. Great job once again by Justin the plumbers wonderful crew. Thank you Zac and Chris. Requested to have our…

Paid $200–400Great priceFaucet installationService not listed
BeckyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you to Zac C. (and Chris) who took care of replacing an old faucet and garbage disposal in my kitchen sink. They were friendly, honest, and informative. This wasn't a urgent job but they were able to come out the same day I called to check out the situation and then scheduled me first thing two days later for…

Paid $600–800Reasonable priceGarbage disposal installationFaucet installation
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Quality work and responsive. Very expensive for the work done. They quote on the phone hourly but then bid the job onsite. I asked how long it was going to take and was told two hours. Job completed in 45 minutes but billed like it was two hours.

Paid $300–400OverpricedFaucet installation
ShelbyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic and professional service with these guys! Blake,our tech, was amazing. Diagnosed the issue, repaired it, and kept a clean work space in our home. I will continue to utilize Justin the Plumber on all of our plumbing needs. Great company and professional techs! If you aren't using Justin the Plumber, you're doing it wrong!

Faucet installation
susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

On time and very professional. Have used their service many times and have referred to friends.

Paid $900–1,000Reasonable priceGarbage disposal installationFaucet installationService not listed
Sadia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

⭐⭐⭐⭐⭐ Vincent from Justin the Plumber was fantastic! He fixed a broken irrigation pipe and replaced two faucets, and the whole experience was smooth from start to finish. Vincent was professional, knowledgeable, and took the time to explain what was going on and what needed to be done. The work was done efficiently…

Paid $1,000+Reasonable priceFaucet installationPlumbing leak repair
Connie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I’ve now used Justin The Plumber for the second time. I had a list of several things, they sent Vinny and RJ this time. They were on time, very friendly but professional and knocked out my list in no time. They double checked everything and cleaned up so that you wouldn’t know they’d been here. Highly recommend this company!

Reasonable priceShower installationFaucet installationService not listed
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional. Did a great job replacing faucets and repair work. Will be using them again!

Reasonable priceFaucet installation
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I will say this very simply…I would never call another plumbing company. We have found our go to solution for our plumbing needs. Call them first!

Paid $400–500Reasonable priceFaucet repairFaucet installation
Unkl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alex and Ryan were great! Professional, knowledgeable and efficient!

Paid $300–400Reasonable pricePlumbing pipe repairFaucet installationPlumbing leak repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I couldn’t be happier with the plumbing service I received from Zac and Errol! From start to finish, they were professional, friendly, and incredibly efficient. They arrived right on time, quickly diagnosed the issue, and had everything fixed before I knew it. What really stood out was their attention to detail and…

Paid $1,000+Great priceToilet repairPlumbing pipe repairFaucet repair
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex and Zach did a great job installing a toilet and kitchen sink for us. They are professionals and they do a clean job. Most of all they are very detailed in making sure their work is well done.

Paid $1,000+Great priceGarbage disposal installationToilet installationFaucet installation
Jose11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, straight forward and clean job!! Alex and his helper did an excellent job

Reasonable priceShower installationFaucet repairFaucet installation
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin the Plumber did the work for our kitchen remodel and they were great. Prompt, courteous, professional and a job well done. Would recommend!

Reasonable priceGarbage disposal installationFaucet installationService not listed
Kay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was a pleasure working with Errol and RJ. They were very helpful with the install of a 2 new shower head and hand held. Arrived timely and very courteous.

Paid $500–600Reasonable priceFaucet installation
AshtonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic work from this company. I had Vinnie out to replace a toilet shut off valve. He was in and out in no time and my leak is completely gone. A few months later, I needed a new kitchen faucet put in. Errol came through and replaced the old one with the one I had bought with no problem. He did me a huge favor…

Paid $200–300Great priceFaucet installationPlumbing leak repair
DanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex and Adam did a fantastic job. Very professional and neat.

Paid $800–900Not sureFaucet installation
jjLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnathan and Alan are the best..Professionals that treated my home with respect. Did an excellent job with all my installations

Reasonable priceShower installationFaucet installationService not listed
Tina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of the best plumbing companies I have ever used very professional in the field and the customer service is top notch .Being a home remodel company I have used them on numerous projects and would and have referred them to any one in need of a job well done and reasonably priced.

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationShower installation
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kolby did a great job trimming out a remodel project for us.

Paid $1,000+Great priceToilet installationFaucet installation
SethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin the Plumber LLC installed a new Kitchen Sink & Faucet for us. The office answered the phone, quoted and scheduled the job perfectly, technicians showed up on time, did an amazing job and cleaned up afterwards. Wish I could give higher than 5 stars, will definitely recommend to all my friends and use them in the future!

Faucet installation+ Responsiveness+ Punctuality+ Quality
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin was very professional and fast at installing our sink, garbage disposal and faucet.

Faucet installationGarbage disposal installationService not listed+ Responsiveness+ Punctuality+ Quality
AmyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I hired Justin the Plumber twice. The guys he sent were professional, efficient and got the job done. I feel his prices are fair and the work was well done. They suggested a repair that was a more cost effective solution than what I thought I needed. Over both visits they fixed leaky hose bibs, fixed a leaking…

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
LeoLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Rating only, no written review.

Paid $200–400Not sureFaucet installation
Gwen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceFaucet installation

Price

$417-11% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$353–$1.2k
Toilet repair32$216–$585
Faucet installation29$305–$933
Drain cleaning28$227–$542
Water heater installation19$1.2k–$2.4k
Faucet repair19$205–$606
Plumbing leak repair19$271–$980
Garbage disposal installation15$353–$705

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