Analyzing 7,352,3487.4M ReviewsFor 20,82420.8K Experts
Customers frequently cite the company's punctuality, professional demeanor, and clear communication as key positives, noting that technicians often arrive quickly and explain repairs thoroughly. Services range from sink and toilet fixes to water heater installations and re-plumbing projects. However, lower-rated reviews highlight concerns regarding high pricing compared to competitors and a lack of transparency in how final costs are calculated or quoted.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
466 Google reviews we collected
Phrases our text analysis found in 424 written reviews
Price verdicts customers left with their Google review
Middle half of what 138 customers paid ($264–$1.1k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 424 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He cleaned up after his repair and the most polite young Man.”
“A little on the pricey side but they are always fast and send great technicians that know what they are doing and are friendly and respectful.”
“…nk and never went down again, i showed the guy how it was going down slowly so its not like im just blowing up smoke here!…”
“Dylan from Justin the Plumber came to our home and did an amazing job.”
“The company came out twice since the installation, but after a year and half of terrible results, I just had them come out to remove the dang thing.”
“I highly recommend Justin the Plumber and would absolutely use them again in the future.”
“I wanted to make this company my go-to plumber, but apparently they are more concerned about billable hours.”
“Justin the Plumber is very reasonable and always respectful of our property.”
“Nice plumbers/fellows that did the actual service, but I feel ripped off by the company.”
“Service was very professional, friendly, and all was explained thoroughly and I was shown the underside crack that was causing the toilet to leak.”
“Justin the Plumber has been my trusted plumber for 8 years now.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Justin The Plumber LLC for 8 kinds of job. Pick one to see what they paid and said.
Their guys were in and out in one day. Installed new water lines to both water heaters. Did a great job at a great price!!
Dylan from Justin the Plumber came to our home and did an amazing job. He cleaned up after his repair and the most polite young Man. We have used them before. Justin the Plumber is very reasonable and always respectful of our property. We won’t use anyone else!
A little on the pricey side but they are always fast and send great technicians that know what they are doing and are friendly and respectful. I don’t mind paying a little more than competitors when it ensures I will get a great experience. So far Justin the Plumber has not let me down.
Good to see Blake again. He replaced an old Insinkalater in our kitchen. Response time of Justin the Plumber was incredibly fast and gratefully appreciated!
I had just gotten back from a trip from Texas and had Plumbing issues. I called them and they fixed it the same day. They definitely put my mind at ease after a long trip. I would highly recommend them to anybody.
Got here fast, did good work, asked all the right questions of me to make sure I got an excellent result.
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 39 | $353–$1.2k |
| Toilet repair | 32 | $216–$585 |
| Faucet installation | 29 | $305–$933 |
| Drain cleaning | 28 | $227–$542 |
| Water heater installation | 19 | $1.2k–$2.4k |
| Faucet repair | 19 | $205–$606 |
| Plumbing leak repair | 19 | $271–$980 |
| Garbage disposal installation | 15 | $353–$705 |
4.9 ★★★★★ 466 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Their guys were in and out in one day. Installed new water lines to both water heaters. Did a great job at a great price!!
Got my sink fixed, have done various jobs for me, never had an issue.
Dylan from Justin the Plumber came to our home and did an amazing job. He cleaned up after his repair and the most polite young Man. We have used them before. Justin the Plumber is very reasonable and always respectful of our property. We won’t use anyone else!
Margie, Thank you so much for the kind words! We’re so happy to hear Dylan took great care of you and your home. We’ll be sure to pass along your compliments to him! It means so much to us that you continue to choose Justin the Plumber and trust us with your plumbing needs. We truly appreciate your support and look forward to helping you again in the future!
A little on the pricey side but they are always fast and send great technicians that know what they are doing and are friendly and respectful. I don’t mind paying a little more than competitors when it ensures I will get a great experience. So far Justin the Plumber has not let me down.
Chris, We are thrilled to hear that you continue to choose us for your plumbing needs! We always strive to make every customer feel valued and provide the best experience possible. We know that calling a plumber can sometimes be stressful, so we do our best to make the process as smooth and easy as possible. Thank you for your continued trust and support. We truly appreciate you!
Very attentive and manager was available for further questions. Kind and polite young men came out for warranty, low pressure to home and outdoor spicket.They answered all questions.
Mary, Thank you for taking the time to leave us a review. We always want all of our customer to be satisfied with our service. Thank you for choosing us and we will be here when you need us again!
Very professional set up of softener/filter and moen Flo smart system . The team was friendly, helpful and nice
Robert, Thank you for trusting us with your home, we are thrilled to hear that we were able to install your new water softener. Thank you for being a loyal customer!
I had a great experience with Justin the Plumber! Zack and Cameron came out to fix my toilet, and they did an excellent job. They were professional, courteous, and efficient, and I really appreciated their help getting everything taken care of. It’s such a relief to have a plumbing issue resolved by people who know what they’re doing and take pride in their work. I highly recommend Justin the Plumber and would absolutely use them again in the future. Thank you, Zack and Cameron, for the great service!
Jennifer, Thank you so much for your wonderful review! We are thrilled to hear that Zack and Cameron provided you with such a great experience. We know plumbing issues can be stressful, so we always strive to make the process as easy and stress free as possible. We will be sure to pass along your kind words to both of them! Thank you for trusting Justin the Plumber with your plumbing needs. We truly appreciate your support and look forward to helping you again in the future!
Good to see Blake again. He replaced an old Insinkalater in our kitchen. Response time of Justin the Plumber was incredibly fast and gratefully appreciated!
Jim, Thank you for trusting us to be your plumber again. We strive to always provide exceptional service and hope you chose to use us when the time comes again. Thank you for the review.
I had just gotten back from a trip from Texas and had Plumbing issues. I called them and they fixed it the same day. They definitely put my mind at ease after a long trip. I would highly recommend them to anybody.
Derria, We know that plumbing problems can happen at the worst of times. Thank you for trusting us to be the ones to call for your plumbing issues, and for choosing to be a part of our JTP family. We are here when you need us again.
Quick and painless. The tech found nothing to fix Plumbing wise. He was friendly and honest.
Thank you for taking time to leave us a review, we know when calling a plumber it can be a headache, we always strive to give our customers the easiest experience possible. Thank you for choosing us and we are here when you need us!
Analyzing 7,352,3487.4M ReviewsFor 20,82420.8K Experts
