Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Justin The Plumber LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Justin The Plumber LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 466 Google reviews

📞 Call (904) 524-8188Request a call backWebsite ↗

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Justin The Plumber LLC is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Justin The Plumber LLC is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Justin The Plumber LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Justin The Plumber LLC for 8 kinds of job.

Justin The Plumber LLC for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Garbage disposal installation”

Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Got my sink fixed, have done various jobs for me, never had an issue.

Paid $200–400Toilet repairGarbage disposal installationShower installation
Duane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent work. On time.

Garbage disposal installation
MikeLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Justin the Plumber. Within an hour of my call, they had a truck on the way, and my garbage disposal was replaced shortly after. Dylan was outstanding—informative, courteous, and genuinely helpful throughout the entire process. I was especially impressed that they provided this level of service on a Friday. Highly recommend!

Paid $400–600Great priceGarbage disposal installation
BeckyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you to Zac C. (and Chris) who took care of replacing an old faucet and garbage disposal in my kitchen sink. They were friendly, honest, and informative. This wasn't a urgent job but they were able to come out the same day I called to check out the situation and then scheduled me first thing two days later for…

Paid $600–800Reasonable priceGarbage disposal installationFaucet installation
JLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

2nd review: they came to do builder warranty repairs. They got all the work done fast, made sure to double check everything, and even found a few things we missed. Would definitely recommend, will use again!

Paid $1–100Great priceGarbage disposal installationWater heater repairService not listed
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin the Plumber did a great job. They we on time, very professional snd extremely knowledgeable. Would absolutely recommend them for plumbing services

Paid $500–600Garbage disposal installation
susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

On time and very professional. Have used their service many times and have referred to friends.

Paid $900–1,000Reasonable priceGarbage disposal installationFaucet installationService not listed
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Go with the best, flush the rest is a perfectly appropriate slogan for Justin The Plumber! Excellent professional service, Errol was top notch and will be our go- to guy for future needs. Thank you Errol!

Paid $400–500Reasonable priceGarbage disposal installation
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex and Zach did a great job installing a toilet and kitchen sink for us. They are professionals and they do a clean job. Most of all they are very detailed in making sure their work is well done.

Paid $1,000+Great priceGarbage disposal installationToilet installationFaucet installation
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin the Plumber did the work for our kitchen remodel and they were great. Prompt, courteous, professional and a job well done. Would recommend!

Reasonable priceGarbage disposal installationFaucet installationService not listed
Tina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of the best plumbing companies I have ever used very professional in the field and the customer service is top notch .Being a home remodel company I have used them on numerous projects and would and have referred them to any one in need of a job well done and reasonably priced.

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationShower installation
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin was very professional and fast at installing our sink, garbage disposal and faucet.

Faucet installationGarbage disposal installationService not listed+ Responsiveness+ Punctuality+ Quality
anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $400–600Great priceGarbage disposal installation
Theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceGarbage disposal installation
Jarred2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceGarbage disposal installation

Price

$417-11% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$353–$1.2k
Toilet repair32$216–$585
Faucet installation29$305–$933
Drain cleaning28$227–$542
Water heater installation19$1.2k–$2.4k
Faucet repair19$205–$606
Plumbing leak repair19$271–$980
Garbage disposal installation15$353–$705

Compare with

Premier Plumbing, LLC logoPremier Plumbing, LLCExperts Score 98Jacksonville · 4.99★ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLCExperts Score 97Jacksonville · 4.98★RiverCity Plumbing logoRiverCity PlumbingExperts Score 97Jacksonville · 4.96★