Experts Reviews · Company report
Justin The Plumber LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Justin The Plumber LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 466 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Justin The Plumber LLC is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Justin The Plumber LLC is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Justin The Plumber LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Justin The Plumber LLC for 8 kinds of job.

Justin The Plumber LLC for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$980
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Plumbing leak repair”

Toby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic service! They were so professional and their experience showed!

Paid $400–600Reasonable priceToilet repairPlumbing leak repair
NickLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an outside leak, they came out almost right away had a fixed quickly. Thanks Zac.

Paid $200–400Reasonable pricePlumbing pipe repairPlumbing leak repair
JillLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I can’t even begin to say how grateful I am for these guys!! Sent an email late on a Friday night and had a response right away. They were here by lunch time on Saturday and fixed my issue in no time. A+++

Paid $1,000+Reasonable pricePlumbing leak repair
Sea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service and quick response! It’s nice to work with a real local company ! I have used them for many different services between several houses!

Toilet repairShower installationPlumbing pipe repair
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As always, saved the day! The technician is professional, punctual and exceptionally knowledgeable. Great company.

Paid $200–400Reasonable pricePlumbing leak repair
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zac was very professional and did an excellent job.

Paid $200–400Reasonable pricePlumbing leak repair
Andi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We experienced a water leak in our kitchen & our garage on a Sunday afternoon. I called & left a voicemail requesting an appt for the following Monday. They called me first thing Monday morning & had the issue fixed before 1:00 pm. Everyone I spoke to in the office was very polite & professional. I am impressed by…

Paid $200–400Plumbing leak repair
Vicki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I would definitely recommend Justin the Plumber! They were kind and courteous. Blake the tech that came out was kind, thorough and did a great job. On time as well. The office had great communication and was very nice and accommodating. We will use them again in the future! Thank you Jenna!

Reasonable pricePlumbing leak repair
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I’ve used Justin the Plumber twice since moving to Jacksonville. The last time was an emergency as our pipes froze and broke. I talked to Alan on a Sunday, and he had two techs come out and they were AWESOME! They worked quickly and efficiently. They were polite and explained everything to us. I simply would not use any other plumbers.

Paid $300–400Great pricePlumbing pipe repairPlumbing leak repair
Sadia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

⭐⭐⭐⭐⭐ Vincent from Justin the Plumber was fantastic! He fixed a broken irrigation pipe and replaced two faucets, and the whole experience was smooth from start to finish. Vincent was professional, knowledgeable, and took the time to explain what was going on and what needed to be done. The work was done efficiently…

Paid $1,000+Reasonable priceFaucet installationPlumbing leak repair
SarahLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin The Plumber is hands down our go-to plumber. They recently installed two new toilets for us, and as always, the work was done efficiently, cleanly, and with great attention to detail. Beyond that, they have helped us multiple times with our older well system—something not every plumber is knowledgeable or…

Plumbing pipe repairToilet installationPlumbing leak repair
Unkl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alex and Ryan were great! Professional, knowledgeable and efficient!

Paid $300–400Reasonable pricePlumbing pipe repairFaucet installationPlumbing leak repair
TerryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fixed a water leak i had in my yard! Fast and efficient.

Paid $200–300Reasonable pricePlumbing leak repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I couldn’t be happier with the plumbing service I received from Zac and Errol! From start to finish, they were professional, friendly, and incredibly efficient. They arrived right on time, quickly diagnosed the issue, and had everything fixed before I knew it. What really stood out was their attention to detail and…

Paid $1,000+Great priceToilet repairPlumbing pipe repairFaucet repair
Liz15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Errol and RJ were wonderful. Scheduling was easy. They were here when they said they’d be here and were quick and efficient fixing the issue with our sink. Very personable and professional! Highly recommend.

Paid $200–300Great priceFaucet repairPlumbing leak repair
AshtonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic work from this company. I had Vinnie out to replace a toilet shut off valve. He was in and out in no time and my leak is completely gone. A few months later, I needed a new kitchen faucet put in. Errol came through and replaced the old one with the one I had bought with no problem. He did me a huge favor…

Paid $200–300Great priceFaucet installationPlumbing leak repair
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kolby, Gabe, Austin and Blaze were courteous, friendly, and excellent plumbers. The job was well done and within the expected time frame. I would recommend this company to anyone and will definitely be using them again in the future for any of my plumbing needs.

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repair
Ryan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Vinny did a great job and was quick to get the job done, even though he had to work around the movers.

Reasonable pricePlumbing pipe repairPlumbing leak repair
WilliamLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable pricePlumbing pipe repairPlumbing leak repair

Price

$417-11% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$353–$1.2k
Toilet repair32$216–$585
Faucet installation29$305–$933
Drain cleaning28$227–$542
Water heater installation19$1.2k–$2.4k
Faucet repair19$205–$606
Plumbing leak repair19$271–$980
Garbage disposal installation15$353–$705

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