Experts Reviews · Company report
Justin The Plumber LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Justin The Plumber LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 466 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Justin The Plumber LLC is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Justin The Plumber LLC is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 94% of plumbers.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Justin The Plumber LLC is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Justin The Plumber LLC is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Justin The Plumber LLC for 8 kinds of job.

Justin The Plumber LLC for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 115
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Toilet repair” · showing 20

Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Got my sink fixed, have done various jobs for me, never had an issue.

Paid $200–400Toilet repairGarbage disposal installationShower installation
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

A little on the pricey side but they are always fast and send great technicians that know what they are doing and are friendly and respectful. I don’t mind paying a little more than competitors when it ensures I will get a great experience. So far Justin the Plumber has not let me down.

Paid $200–400Reasonable priceToilet repairToilet installation
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with Justin the Plumber! Zack and Cameron came out to fix my toilet, and they did an excellent job. They were professional, courteous, and efficient, and I really appreciated their help getting everything taken care of. It’s such a relief to have a plumbing issue resolved by people who know…

Toilet repair
Derria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had just gotten back from a trip from Texas and had Plumbing issues. I called them and they fixed it the same day. They definitely put my mind at ease after a long trip. I would highly recommend them to anybody.

Paid $400–600Reasonable priceToilet repair
PamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Service was very professional, friendly, and all was explained thoroughly and I was shown the underside crack that was causing the toilet to leak.The bathroom was cleaned and left in tiptop condition. Our only observation was the size of the replacement toilet that was chosen. It is on the small size and extremely…

Paid $400–600Great priceToilet repair
Toby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic service! They were so professional and their experience showed!

Paid $400–600Reasonable priceToilet repairPlumbing leak repair
Sea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service and quick response! It’s nice to work with a real local company ! I have used them for many different services between several houses!

Toilet repairShower installationPlumbing pipe repair
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Zac and Chris did a great job! Very nice and friendly!! Thank you

Paid $1–200Great priceToilet repair
SusanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you, thank you, thank you to the crew with Justin the Plumber. Had a toilet backup that caused my downstairs bathroom toilet to be inoperable. Blake and his partner took care of the problem very quickly. Once again the Justin the Plumber group saved the day.

Paid $200–400Reasonable priceToilet repair
PhilipLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! They arrived within 3 hours of my call. Vincent was excellent.

Paid $200–400Reasonable priceToilet repair
Paige2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had a blockage on a holiday weekend and they had a technician to me in no time. Issue was fixed within minutes. Extremely thankful for this company!

Great priceToilet repair
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cant say enough good about Errol and Zack! What a great experience ! They explained everything in detail. Very professional, a rare quality these days. Highly recommend!

Paid $400–500Reasonable priceToilet repairDrain cleaning
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

prompt, courteous, clean

Paid $200–300Toilet repair
ChrisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast response diagnostic and fix. Reasonable prices.

Toilet repair
NataliaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Blake was súper professional and fix the problem really quick. Off course I will contact him again of I have any problem. Thank you

Paid $1–100Great priceToilet repair
Delores9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Called them at 8:12 am,here by 9:15,took care of problem,no sales pitch,did only what was needed,explained every thing,answered all my conerns, polite,professional.No more "big corporate run plumbing companies for me."Thank you,Blake. Support locally owned!

Paid $100–200Great priceToilet repairWater tank repairService not listed
DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Errol and Zac just installed a new toilet in one of our bathrooms. They did a fantastic job. Both were very professional and friendly, as well as very efficient. Based on this very positive experience, we will certainly reach out to Jaso The Plumber next time we need a plumber

Paid $700–800Reasonable priceToilet repair
Joy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great job Errol plumber They came in and took care of problem they get a 10

Paid $200–300Reasonable priceToilet repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I couldn’t be happier with the plumbing service I received from Zac and Errol! From start to finish, they were professional, friendly, and incredibly efficient. They arrived right on time, quickly diagnosed the issue, and had everything fixed before I knew it. What really stood out was their attention to detail and…

Paid $1,000+Great priceToilet repairPlumbing pipe repairFaucet repair
MARYELLENLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jonathan and his helper were amazing! Professional, hard working and went out of their way to explain everything. So glad I chose Justin the plumber and will use them for all our plumbing needs. We just moved to Jacksonville and it is a relief to find skilled tradesmen who don’t price gauge and do great work. Jenna…

Paid $400–500Reasonable priceToilet repair

Show more toilet repair reviews (12 more) →

Price

$417-11% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$353–$1.2k
Toilet repair32$216–$585
Faucet installation29$305–$933
Drain cleaning28$227–$542
Water heater installation19$1.2k–$2.4k
Faucet repair19$205–$606
Plumbing leak repair19$271–$980
Garbage disposal installation15$353–$705

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