Experts Reviews · Company report
JustUs Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

JustUs Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 886 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustUs Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustUs Plumbing is better than 89% of sump pump repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustUs Plumbing is better than 80% of sump pump repair services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustUs Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustUs Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustUs Plumbing is better than 43% of sump pump repair services.C
43

Reviews for your job

Customers hired JustUs Plumbing for 8 kinds of job.

JustUs Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$645
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Faucet installation” · showing 20

GaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Winter is almost here, and we were thinking back to the Texas snowmaggdon this past February. We decided to harden up our outside faucets – replace what was needed, and make them more freeze resistant. Due to our previous plumbing co becoming less responsive, we decided to change companies. We wanted a plumber that…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Very nice young man

Paid $400–500Reasonable priceFaucet installationService not listed
Taryn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great, fast service at a good and fair price!

Great priceFaucet installation
MichelleLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christopher did an amazing job. I am very happy with the work completed in a timely manner. Christopher explained what was to be done and kept me informed. He was very professional and knowledgeable. I would reccomend JustUs Plumbing because they are honest and provide excellent service at a reasonable cost.

Toilet installationFaucet installation+ Responsiveness+ Punctuality+ Quality
william11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great & Prompt Service. Alex the plumbing tech was knowledgeable with plumbing issues.

Plumbing leak detectionPlumbing pipe repairFaucet installation+ Punctuality+ Professionalism+ Value
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very professional

Faucet installationToilet repair+ Professionalism
ConnieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Alex Munoz did a terrific job installing a new faucet in the kitchen. Alex arrived on time, worked quickly, was professional and so friendly and personable! There was no add-on fee from the quoted price. Great value for the money, and we will definitely be using JustUs plumbing for all future plumbing needs. Thank…

Faucet installation+ Punctuality+ Quality+ Professionalism
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They replaced clothes washer hot and cold supply valves and a gas range supply stop in about 2 hours.

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Value
Caitlin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Used them for our plumbing top out and they were late, unresponsive, and the entire dispatch team was extremely unprofessional in finishing a job. We had to move into our house without working toilets, faucets, shower, baths, dishwasher and kitchen sinks because they were so delayed and did not follow up. Such a…

Faucet installationShower installation− Responsiveness− Punctuality
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was on time, was professional, showed me his work and asked if I had questions. He cleaned his work space. I would highly recommend them.

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! Had my kitchen sink and faucet installed. Really loved their level of expertise, great communication, and fast response/scheduling. Will be their returning customer from now on.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Ralph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Plummer was very professional, knew what he was doing and fixed the issue with ease.

Faucet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
JoshuaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

JustUs plumbing has become my go to plumbing service. They deliver quality results in a timely fashion. They bring a positive attitude.

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
RogelioLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing experience with these guys, they did their job very well; came up with creative solutions and showed that they cared about their outcome. Will absolutely call them back if we need anything else.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Tisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The nicest people I am a disabled veteran and can’t do certain things because of my disabilities Stephen and DeWayne are the most professional and considerate people. Stephan was great and didn’t take long to install I will be recommending them to all my friends that need plumbing.

Faucet installation+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Stephen was awesome! Dependable, great value, quality work.

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Quality+ Professionalism
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric Davis and his assistant were very polite and professional. They fixed a problem my husband and I created when we tried to install a faucet on our own. They did a beautiful job. Mr. Davis was very transparent from the start about the fees and the work done. I will highly recommend Justus Plumbing to anyone who…

Faucet installation+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was happy they were available to come out so quickly. Karey was friendly and got updates about their arrival and appointment windows. They installed a kitchen faucet for me. I tried myself but come to find out you needed a special tool to get my old faucet uninstalled that I didn't have. They were also able to…

Faucet installation+ Responsiveness+ Punctuality+ Quality
Yufu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dwayne and Kary showed up on time, they brought shoe covers as well. They finished up our plumbing jobs fast and gave us some valuable consultation on our water system. High quality job.

Plumbing leak detectionFaucet installationToilet repair+ Punctuality+ Quality+ Professionalism
NancyLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Those guys are extremely professional! We highly recommend them! They had to redo our water heater because another company did a horrible job. This winter was horrific and these guys came through ASAP and we got all our pipes fixed, water was up and running in no time.

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Show more faucet installation reviews (17 more) →

Price

$432-10% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair65$248–$559
Plumbing pipe repair63$278–$1.2k
Water heater installation60$1.2k–$2.8k
Water heater repair53$246–$706
Plumbing leak detection52$228–$542
Drain cleaning43$248–$493
Plumbing leak repair38$251–$654
Faucet installation37$305–$645

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