Experts Reviews · Company report
JustUs Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

JustUs Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 886 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustUs Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustUs Plumbing is better than 89% of sump pump repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustUs Plumbing is better than 80% of sump pump repair services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustUs Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustUs Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustUs Plumbing is better than 43% of sump pump repair services.C
43

Reviews for your job

Customers hired JustUs Plumbing for 8 kinds of job.

JustUs Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$645
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Faucet repair” · showing 20

GaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Winter is almost here, and we were thinking back to the Texas snowmaggdon this past February. We decided to harden up our outside faucets – replace what was needed, and make them more freeze resistant. Due to our previous plumbing co becoming less responsive, we decided to change companies. We wanted a plumber that…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

After some unsatisfactory service calls from others, I called Dwayne regarding a leaking hot water tank issue. He came over the same day and we discussed several options and decided to install a tankless system. His guys arrived on the scheduled date and went about the work in very professional manner. They had…

Customer photo from Jim's review
Paid $1,000+Reasonable priceToilet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service - installer explained the project and timelines along with a price that was agreed upon- did a few small extras to help as well. Highly recommend.

Garbage disposal installationFaucet repair
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Just Us Plumbing Absolutely Rocks!!! Kary came out withing 2 hours of initial call for service & got me up & running. He took extra steps to help me & put a ball shut off valve in Garage for Main shut off. Also have them coming to install a new softener next week. Great quality!!! I really wish that kind of…

Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome service! Will call again for plumbing needs.

Garbage disposal installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eric did repairs efficiently. I’m very happy with his work.

Faucet repairShower repair
dessenneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Dwayne and his team have been amazing, they are really responsive and helpful on all levels , and solved our problems as fast as they could. I would firmly recommend if you want to work with honest and professional people.

Water heater installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
WandaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JustUs came out the same day that I called to inquire about repaiing my broken outside faucet. Lydia was courteous and very professional. She waived my service call charge and gave me info about water softeners and how to turn my water off in case of an emergency. I will use them in the future and recommend them to friends and family.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I did not have hot water in my kitchen. Lydia was very thorough and gave me some suggestions to avoid future problems. Was very pleased with her.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Ralph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Plummer was very professional, knew what he was doing and fixed the issue with ease.

Faucet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
JoshuaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

JustUs plumbing has become my go to plumbing service. They deliver quality results in a timely fashion. They bring a positive attitude.

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
lauraLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris arrived within 45 minutes. He was great, very friendly and knew his stuff! Will definitely Use again!

Faucet repair+ Responsiveness+ Quality+ Professionalism
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Plumber Stephen did an awesome job and was very friendly, definitely would recommend this company to anyone.🙂

Faucet repair
Wayne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All good, appreciated the service. Very polite and efficient. Appreciated that he came back and ms installed kitchen faucet. Very an owned and would definitely use again!

Faucet repair+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We absolutely love Just Us Plumbers. Always Kind and very knowledgeable. Thank you!!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
JayLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow. Talk about professional, timely, and good pricing! Mix in transparency, a nice online update system about appointment to keep you abreast, and being real with the customer... great combination. Thanks to Jarrod, Eric, Dwayne, and the gang for helping us with our sewer repair, plus some bonus tasks. 5 big ol'…

Customer photo from Jay's review
Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
She5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Faucet repair+ Punctuality
AmberLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
RussellLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairPlumbing pipe repair+ Value

Show more faucet repair reviews (10 more) →

Price

$432-10% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair65$248–$559
Plumbing pipe repair63$278–$1.2k
Water heater installation60$1.2k–$2.8k
Water heater repair53$246–$706
Plumbing leak detection52$228–$542
Drain cleaning43$248–$493
Plumbing leak repair38$251–$654
Faucet installation37$305–$645

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