Experts Reviews · Company report
JustUs Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

JustUs Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 886 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustUs Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustUs Plumbing is better than 89% of sump pump repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustUs Plumbing is better than 80% of sump pump repair services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustUs Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustUs Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustUs Plumbing is better than 43% of sump pump repair services.C
43

Reviews for your job

Customers hired JustUs Plumbing for 8 kinds of job.

JustUs Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$654
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 20

All 38 Google reviews tagged “Plumbing leak repair” · showing 20

Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christopher did an excellent job, very professional, knew exactly what was wrong everything is replaced and my toilet is no longer running!!. JustUs Plumbing is awesome! Thanks so much!!

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a problem with a water shut off valve. I couldn’t fix myself. I walked down the street and saw a plumbers work vehicle about six houses down.(A neighbor) I called the number on the vehicle and lo and behold. A gentleman came walking down the street as one of the plumbers. Kind, courteous and respectful is more…

Great pricePlumbing pipe repairPlumbing leak repairService not listed
william11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great & Prompt Service. Alex the plumbing tech was knowledgeable with plumbing issues.

Plumbing leak detectionPlumbing pipe repairFaucet installation+ Punctuality+ Professionalism+ Value
MariaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have worked with them in the past. Reliable, reasonable, trustworthy.

Toilet repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

UPDATE: The anticipated need for a new water heater arrived. Of course it happened on a Sunday night, but given that the water heater had lasted nearly 20 years, I had no reason to complain. I called first thing this morning and spoke with Dwayne, who scheduled Christopher to come out between 11 and 1. Christopher…

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Value
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

very friendly service, professional and great work!

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
Alec8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex came to check out my issues. He was knowledgeable and forth coming about the work and the price. Very pleased with my experience!

Plumbing leak repair+ Quality+ Professionalism+ Value
ChristopherLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Really disappointed. Came two weeks ago for a simple sink drain. Said he'd have to send a quote. We wrote several times asking for quote. Just ghosted.

Plumbing leak repair− Responsiveness− Punctuality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive and fair.

Plumbing leak repair
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Answered all qurer

Garbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alexander helped us with a couple of issues. He was very professionally and helpful. Pricing was reasonable.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome service! Will call again for plumbing needs.

Garbage disposal installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Professionalism
ScottLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Buyer Beware!! Integrity is not a quality you would describe JustUs plumbing. I had called Company on a Monday as we had a leak in shower and had turned of water to the house. Needing to get fixed as I was leaving town next day. Called JustUs, said they had cancelation, send someone right over. Hour or so later tech…

Plumbing leak repair− Professionalism− Value
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick service, professional, diagnosised the issue a minor object blockage and solved it. Great work.

Plumbing leak repairGarbage disposal repair+ Punctuality+ Quality+ Professionalism
Nate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just Us saved me! I am grateful they made it out in a timely manner to fix a broken plumbing emergency. Roy was great, and I will highly recommend their services!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Tabitha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JustUs Plumbing is amazing! They responded to my request quickly, fixed issues other plumbers created, and were extremely polite & professional. Highly recommend them for your plumbing needs.

Plumbing leak detectionShower installationPlumbing leak repair+ Responsiveness
Mrs.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall great experience! They responded in a timely manner. Quickly resolved the issue. Definitely would reach out again in the future if needed.

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
Lupita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentleman that came was very professional and very knowledgeable of what he was doing. We got a temporary fix because we need a remodel, but I would definitely use them again.

Plumbing leak repair+ Responsiveness
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have used JustUs plumbing on a number of repairs and I have never been disappointed with the job, professionalism and timelines. Great company!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was on time, was professional, showed me his work and asked if I had questions. He cleaned his work space. I would highly recommend them.

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak repair reviews (18 more) →

Price

$432-10% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair65$248–$559
Plumbing pipe repair63$278–$1.2k
Water heater installation60$1.2k–$2.8k
Water heater repair53$246–$706
Plumbing leak detection52$228–$542
Drain cleaning43$248–$493
Plumbing leak repair38$251–$654
Faucet installation37$305–$645

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