Experts Reviews · Company report
JustUs Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

JustUs Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 886 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustUs Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustUs Plumbing is better than 89% of sump pump repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustUs Plumbing is better than 80% of sump pump repair services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustUs Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustUs Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustUs Plumbing is better than 43% of sump pump repair services.C
43

Reviews for your job

Customers hired JustUs Plumbing for 8 kinds of job.

JustUs Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “Plumbing pipe repair” · showing 20

GaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Winter is almost here, and we were thinking back to the Texas snowmaggdon this past February. We decided to harden up our outside faucets – replace what was needed, and make them more freeze resistant. Due to our previous plumbing co becoming less responsive, we decided to change companies. We wanted a plumber that…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Worked in the cold to repair a leaking water line. I'm grateful for their service.

Paid $1,000+Great pricePlumbing pipe repair+ Responsiveness+ Professionalism
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

JustUs Plumbing continues to impress. After noticing my hot water heater was leaking, I called to schedule service for the following week. When I called back for help shutting it off, they went above and beyond — coming out after hours on July 3rd to fix it the same day. Their pricing is always fair, and I’ve…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a problem with a water shut off valve. I couldn’t fix myself. I walked down the street and saw a plumbers work vehicle about six houses down.(A neighbor) I called the number on the vehicle and lo and behold. A gentleman came walking down the street as one of the plumbers. Kind, courteous and respectful is more…

Great pricePlumbing pipe repairPlumbing leak repairService not listed
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Just Us Plumbing Absolutely Rocks!!! Kary came out withing 2 hours of initial call for service & got me up & running. He took extra steps to help me & put a ball shut off valve in Garage for Main shut off. Also have them coming to install a new softener next week. Great quality!!! I really wish that kind of…

Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Venessa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and speedy response!

Reasonable pricePlumbing pipe repair
william11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great & Prompt Service. Alex the plumbing tech was knowledgeable with plumbing issues.

Plumbing leak detectionPlumbing pipe repairFaucet installation+ Punctuality+ Professionalism+ Value
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They replaced clothes washer hot and cold supply valves and a gas range supply stop in about 2 hours.

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Value
mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional. Did a great job. Efficient.

Plumbing pipe repairToilet repair+ Responsiveness+ Professionalism
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Happy with the service provided! They were very quick to respond and provide estimate, and then very quick to return the next day to complete repairs needed. Very satisfied !!

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They were great to deal with. They were professional, friendly, and fast. One knock, the price changed from quote to invoice.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was very good.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Alma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing Customer Service! I will highly recommend JustUs Plumbing to anyone.

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came the same day I contacted them. I was impressed with their ability to determine the problem and a cost effective solution. I will absolutely use them again in the future.

Plumbing pipe repair
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Water softener setup and reset. Kary is wonderful and will leave info for new buyer to call only him.

Plumbing pipe repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kirbys6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Plumber came after end of typical day to repair water pipe leak so that water could be turned back on. This was my first time using JustUs, as the plumbers I had used before were booked more than a week out. Tough to find available plumbers now and many are price-gouging. JustUs was responsive, prompt and…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
brady5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Stephen came out and repaired a gas leak near our water heater in our new home and installed new valves at our washer without further knowledge. He was professional, courteous, and timely. He showed/explained exactly what he had done after the repair, which was very nice. I would definitely recommend Stephen, and JustUs.

Plumbing leak detectionPlumbing pipe repairWater heater repair+ Responsiveness+ Quality+ Professionalism
Silke10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JUSTUS services is incredible. I called and within 30min they came out. Slab leak was detected and fixed in a matter of time. The guys was professional and 😁. I will recommend these guys in the future. Good job Dwayne and guys.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RogelioLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing experience with these guys, they did their job very well; came up with creative solutions and showed that they cared about their outcome. Will absolutely call them back if we need anything else.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Alexandria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so grateful to Pam and the team at JustUs Plumbing for many reasons. They helped me with a terrible water line leak, in my front yard. They came out to diagnose and quote the issue the same day I called. Then, they fixed everything the day after I approved the quote. Steven and Devon were super knowledgeable…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness

Show more plumbing pipe repair reviews (43 more) →

Price

$432-10% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair65$248–$559
Plumbing pipe repair63$278–$1.2k
Water heater installation60$1.2k–$2.8k
Water heater repair53$246–$706
Plumbing leak detection52$228–$542
Drain cleaning43$248–$493
Plumbing leak repair38$251–$654
Faucet installation37$305–$645

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