Experts Reviews · Company report
JustUs Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

JustUs Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 886 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustUs Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustUs Plumbing is better than 89% of sump pump repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustUs Plumbing is better than 80% of sump pump repair services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustUs Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustUs Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustUs Plumbing is better than 43% of sump pump repair services.C
43

Reviews for your job

Customers hired JustUs Plumbing for 8 kinds of job.

JustUs Plumbing for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$463–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 17

All 20 Google reviews tagged “Toilet installation”

JimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

After some unsatisfactory service calls from others, I called Dwayne regarding a leaking hot water tank issue. He came over the same day and we discussed several options and decided to install a tankless system. His guys arrived on the scheduled date and went about the work in very professional manner. They had…

Customer photo from Jim's review
Paid $1,000+Reasonable priceToilet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christopher did an amazing job. I am very happy with the work completed in a timely manner. Christopher explained what was to be done and kept me informed. He was very professional and knowledgeable. I would reccomend JustUs Plumbing because they are honest and provide excellent service at a reasonable cost.

Toilet installationFaucet installation+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

We called in JustUs Plumbing Services when we had a mysterious leak (we were notified by the city of Round Rock that we were losing 75 gallons/hour) which turned out to have been caused by a previous company working on the foundation who broke a copper pipe that led to the front hose bib. It was challenging to find…

Customer photo from Nancy's review
Toilet installationWater heater installationOutdoor plumbing system repair
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The entire process from providing an estimate to completion of the work was seamless. As a general contractor myself, it is always a pleasure working with a contractor that provides such great service. JustUs Plumbing did a great job.

Toilet installationToilet repair
Alma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing Customer Service! I will highly recommend JustUs Plumbing to anyone.

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
JoshuaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

JustUs plumbing has become my go to plumbing service. They deliver quality results in a timely fashion. They bring a positive attitude.

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
CANYONLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dwayne and his team are great!

Toilet installationService not listed+ Value
AdamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Stephen was awesome! Dependable, great value, quality work.

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Quality+ Professionalism
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We absolutely love Just Us Plumbers. Always Kind and very knowledgeable. Thank you!!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent work

Toilet installation+ Responsiveness+ Punctuality+ Quality
Pat12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Replaced 5 toilets! Fast, efficient, friendly. All just before the holidays. Had an issue with one toilet - immediate response resolved the issue. Thanks!

Toilet installation+ Responsiveness+ Punctuality+ Quality
Bonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Installs an excellent product and gives quick reliable service.

Toilet installation
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Called them out to repair a leak that flooded our house. Ended up replacing the whole toilet. They were very friendly and responsive. Would highly recommend them and I would definitely use them again if I ever need a plumber.

Plumbing leak detectionToilet installation
TiffanyLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installationPlumbing leak repair+ Responsiveness+ Professionalism
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet installationDrain cleaning+ Responsiveness+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet installationShower repair+ Professionalism
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet installationToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
PallaviLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Sherri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

Toilet installation+ Responsiveness+ Punctuality+ Quality

Price

$432-10% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair65$248–$559
Plumbing pipe repair63$278–$1.2k
Water heater installation60$1.2k–$2.8k
Water heater repair53$246–$706
Plumbing leak detection52$228–$542
Drain cleaning43$248–$493
Plumbing leak repair38$251–$654
Faucet installation37$305–$645

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