Experts Reviews · Company report
JustUs Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

JustUs Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 886 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustUs Plumbing is better than 90% of sump pump repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustUs Plumbing is better than 89% of sump pump repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustUs Plumbing is better than 80% of sump pump repair services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustUs Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustUs Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustUs Plumbing is better than 43% of sump pump repair services.C
43

Reviews for your job

Customers hired JustUs Plumbing for 8 kinds of job.

JustUs Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$559
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Toilet repair” · showing 20

Bernadette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Prompt response to request and excellent service.

Paid $200–400Great priceToilet repair
Velma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

answered my call very quickly and scheduled a time to come out technicians were very knowledgeable of what needed to be done quoted us a price and came out today and got it done very pleased with our service I would highly recommend a company.

Paid $200–400Reasonable priceToilet repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great job!

Paid $200–400Reasonable priceToilet repair
Leon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great experience with Chris. He was on time and very knowledgeable in the installation of our new dishwasher.

Paid $400–500Great priceToilet repair
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Overflow pipe in toilet leak. Wasn't an emergency, but service was quick, efficient and very well done. Much appreciated.

Toilet repair
WarrenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris came out to fix our toilet clog and nailed it. He did a great job from start to finish. Made sure all of the house drains were working correctly along with fixing the toilet clogs. Gave good advice to not having this happen again. All around a great job and great person.

Paid $400–600Reasonable priceToilet repair
JenniferLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love Justice Plumbing and I use them over and over again as a realtor, property manager, and Airbnb owner. I’ve even used them on large remodels and they do not disappoint. For 10 years they tried to convince me to put in a new water conditioner softener on my hard well water. I finally did and it was the BEST…

Paid $600–800Reasonable priceToilet repairWater heater installationWater heater repair+ Professionalism
BertieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Highly recommend Just Plumbing to anyone. Very professional, courteous and pleased with the work performed.

Paid $400–600Reasonable priceToilet repair
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris was great. Very knowledgeable and thorough. Fixed everything quickly

Paid $600–800Reasonable priceToilet repairGarbage disposal installation
BILLY_BILL3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Arrived quick and work completed. Everything works.

Paid $400–600Great priceToilet repair
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are amazing. Very quick, efficient and get the job done at a reasonable price. Have used them for years.

Reasonable priceToilet repairGarbage disposal installation
Bill,5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Chris is great! He has taken care of our plumbing issues in the past. He is very polite, and takes the time to explain everything to where we understand his explanation. Thank you for having Chris as a top notch plumber for your business, as he replaced two Fausts in one bathroon which we supplied, and fixed our…

Paid $600–700Reasonable priceToilet repair
Mitch5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great workmanship, Chris was courteous and answered all my questions. Would definitely use them again.

Paid $1,000+Reasonable priceToilet repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nice people did a great job. Team came out. For a second job. Great work and pleasant.

Paid $300–400Reasonable priceToilet repair
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I would like to recommend Justus Plumbing for any plumbing needs you have. I have used them twice recently and both times I had same day service, they were prompt, and took care of the issues to my satisfaction. Also they are reasonably priced. I’m sure I will use them in the future for my plumbing needs.

Paid $600–700Reasonable priceToilet repair
CharlesLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

All day yesterday I was trying to fix a leaky toilet water valve in my bathroom to no avail. My inability to fix it caused me immense stress and frustration which boiled over onto my wife. She told me I needed to contact a professional plumber ASAP so I reach out to JustUs Plumbing Services. I spoke with Dwayne and…

Reasonable priceToilet repair
Wil14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, explained all the steps and cleaned up after. Great experience

Paid $500–600Great priceToilet repair
MariaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have worked with them in the past. Reliable, reasonable, trustworthy.

Toilet repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Swati5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JustUs Plumbing is very reliable. They do a great job. I use them for fixing plumbing issues in my preschool called The Goddard School. The technicians are knowledgeable and polite. They come on time and are quick at identifying the issue and fix it promptly. They are the to-go company for us for any plumbing issues.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very professional

Faucet installationToilet repair+ Professionalism

Show more toilet repair reviews (45 more) →

Price

$432-10% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair65$248–$559
Plumbing pipe repair63$278–$1.2k
Water heater installation60$1.2k–$2.8k
Water heater repair53$246–$706
Plumbing leak detection52$228–$542
Drain cleaning43$248–$493
Plumbing leak repair38$251–$654
Faucet installation37$305–$645

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