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Juut Salonspa

Hair salon · Chaska, MN · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%46+11.2Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty96−0.4Momentum penalty18−8.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#101 of 114 beauty salonsPosition by Experts Score among all companies we track in this category. · better than 12%
4.8 ★★★★★ 861 Google reviews · 24 photos
94%five-star reviews
4.33★last 12 monthsAverage stars on reviews from the last 12 months only.
13%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
35%reviews answered by the owner
$125typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Juut Salonspa at a glance

Customers frequently praise the salon for skilled hair coloring, cuts, and blowouts, noting that staff members are friendly, attentive, and effective at communicating expectations. Recurring themes include long-term client loyalty and positive experiences with eyebrow waxing and scalp treatments. However, low-star reviews cite a strict cancellation policy, undisclosed credit card fees, and instances of poor communication or unmet service quality, particularly regarding keratin treatments and massage intensity.

  • Google rating: 4.8 out of 5 from 861 reviews (94% five-star).
  • Reviews on this page: 861 Google reviews (513 with written comments, 11 with photos).
  • Owner responses: the business replied to 35% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Beauty Salon serving Chaska, Minnesota.

Data from Google, last updated November 4, 2026.

Score profile vs other beauty salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction78Reliability46Craft & service96Value100Momentum18Replies to reviews57Satisfaction: 78 (median 88)Reliability: 46 (median 81)Craft & service: 96 (median 98)Value: 100 (median 90)Momentum: 18 (median 100)Replies to reviews: 57 (median 52)
Juut SalonspaBeauty Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Juut Salonspa: 78/100 on this factor. Category median: 88.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Juut Salonspa: 46/100 on this factor. Category median: 81.C
46
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Juut Salonspa: 96/100 on this factor. Category median: 98.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Juut Salonspa: 100/100 on this factor. Category median: 90.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Juut Salonspa: 18/100 on this factor. Category median: 100.F
18
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Juut Salonspa: 57/100 on this factor. Category median: 52.C
57

Bar = this company · dark tick = category median.

Star ratings

861 Google reviews we collected

  • 5 stars81094%
  • 4 stars172%
  • 3 stars61%
  • 2 stars61%
  • 1 star223%

Praise vs complaints

Phrases our text analysis found in 513 written reviews

  • Praise34192%
  • Complaints298%

Price

What customers reported paying

$125+54% vs typical beauty salons

Middle half of what 51 customers paid ($91–$162) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12734%
  • Quality & results11631%
  • Would recommend5816%
  • Communication236%
  • Honesty & trust226%
  • Speed & response144%
  • Price & value103%

What customers talk about

We read 513 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Karima was so energetic and personable and knew exactly what to do after showing her a reference photo.”
    “The lady who did my color in Roseville my soul rude and disrespectful that I was in tears literally the whole entire time when I asked if I could go t…”
  • “I always have an amazing experience at juut wayzata!”
    “…and steak of brown untill I was platinum (like I wanted) and I had no damaged hair in the end.…”
  • “I will absolutely be back and would recommend her to anyone!”
    “…ups or going lighter and this visit i had Kyle Glinski and boy am i never going back to her and suggest if you have an idea in mind for you new hair…”
  • “She is warm, easy to talk to and the time flies by.”
  • “She genuinely gave me the best blowout I’ve ever had in under 30 minutes.”
  • “I have social anxiety and she is one of the few people that I immediately felt comfortable with touching me.”
    “Very slowly service.”
  • “I drive a distance to get to this salon, but it's well worth it.”
    “It is a little pricey but based on my experiences there I’m willing to pay extra for great service and quality.”

People customers mention

  • Wayzata 24 reviews
  • Christina 10 reviews
  • Eva 9 reviews
  • Jennifer 8 reviews
  • Anna 7 reviews
  • Aveda 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Juut Salonspa for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

OMG where has she been all my life! Tammy M knocked it out of the park! Finally, someone understood and delivered the result I wanted for my blonde. HIGHLY recommend!!

Paid $200+Gloss or GlazeHair highlightingBalayage
Julie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Sarah always does a great job with my cut. She is warm, easy to talk to and the time flies by. Would highly recommend.

Paid $120–140Haircut
DianeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Juut Wayzata is a wonderful hair salon with very kind and helpful staff. The salon is clean and attractive, and Jen O, does a fabulous job cutting my hair. I drive a distance to get to this salon, but it's well worth it.

Paid $100–120Haircut
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anneka is the best! I have been seeing her for years and my color always looks great. Highly recommend!

Paid $120–140Hair coloring
JessieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great first experience at Juut Wayzata. Kyle did my color and Amy did my cut, both listened closely and made sure I was happy with the result every step of the way. Highly recommend!

Paid $200+HaircutHair coloring
Avery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I always have an amazing experience at juut wayzata! Karima B. is a fantastic hair stylist and Audrey C. Is amazing at brow waxing! I will always recommend this salon to others

Paid $60–80Body waxingHairstyling

Jobs customers hired them for

JobReviewsCategory typical
Haircut129$32–$79
Hairstyling94$30–$79
Hair coloring69$121–$214
Body waxing27$11–$81
Hair highlighting23$119–$214
Gloss or Glaze11—
Pedicure11$45–$81
Curly hair7$61–$127

Compare with

Photos

Customer reviews

4.8 ★★★★★ 861 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Allison ByeLocal Guide · 23 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have lived in Wayzata my whole life, and have been coming to JUUT since I was 6 to get my haircut, which turned into coloring, eyebrow waxes, massages, everything under the sun. I’ve only ever gotten my eyebrows waxed here, and I am 32 now, so nearly 23 years of being a very regular customer. Hundreds of services done over the years at this location. I am an elementary school substitute teacher, and today, I had an eyebrow wax scheduled, that I called to reschedule 3 hours in advance because I was also called in to school and asked to work. I understand that the time of the aesthetician and the stylists are important, but I was told over the phone that I was going to get charged 50% of my $85 eyebrow wax for not showing up to my appointment. I called as early in advance as I could, and I understand the need for cancellation fees, but the lack of understanding for my particular circumstance, combined with the fact that I have spent thousands and thousands of dollars at this location was so, beyond insulting. To be financially punished for being a teacher in this day and age is certainly a choice on management’s part. After 23 years, I finally have to find a new salon to get my eyebrows waxed at. I never thought the day would come.

Paula Peters2 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

OMG where has she been all my life! Tammy M knocked it out of the park! Finally, someone understood and delivered the result I wanted for my blonde. HIGHLY recommend!!

  • Price: $200+
  • Services: Gloss or Glaze, Hair highlighting, Balayage
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Thank you for sharing your experience with us! So glad Tammy was able to hit the mark!

Julie Knudsvig13 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sarah always does a great job with my cut. She is warm, easy to talk to and the time flies by. Would highly recommend.

  • Price: $120–140
  • Services: Haircut
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 3 weeks ago

Hi Julie! Thank you so much for taking the time to share your perspective and such kind words about Sarah. We look forward to seeing you again soon!

A.M.Local Guide · 12 reviewsTotal number of Google reviews A.M. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Karima is quite literally the best person EVER to receive a blowout from. I had never been to JUUT before and so was nervous to get a blowout from a new stylist. Karima was so energetic and personable and knew exactly what to do after showing her a reference photo. She genuinely gave me the best blowout I’ve ever had in under 30 minutes. She added so much volume and perfectly executed what I was looking for. It was actually insane how perfect she made my hair in such short time. I’ve never been so confident just from my hair in my life.

Diane HallockLocal Guide · 21 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Juut Wayzata is a wonderful hair salon with very kind and helpful staff. The salon is clean and attractive, and Jen O, does a fabulous job cutting my hair. I drive a distance to get to this salon, but it's well worth it.

  • Price: $100–120
  • Services: Haircut
Response from the owner · 2 months ago

Thank you, Diane! We're so glad you feel at home here — and we love that Jen O. takes such great care of your hair. Knowing you make the drive means the world to us. See you at your next visit!

Fayzeh Elbanna4 reviewsTotal number of Google reviews Fayzeh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I did the keratin hair treatment about a week ago. I followed all the instructions given to me to get good results. Unfortunately after washing my hair 3 days later, the treatment barely did anything. My hair is still frizzy and dry. I was very disappointed since i have been wanting to get this done for a very long time.

Response from the owner · 2 months ago

Hi Fayzeh. We are sorry to hear that your hair did not turn out as expected. It is our goal to make sure our guests leave feeling their best. We would love the chance to talk more about this and see if there is anything we can do. If you are interested in talking more, please email our customer service manager at [email protected].

Sarah Davis1 reviewTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anneka is the best! I have been seeing her for years and my color always looks great. Highly recommend!

  • Price: $120–140
  • Services: Hair coloring
Response from the owner · 3 months ago

Hi Sarah, Thank you so much for taking the time to share your experience with Juut and Anneka! We look forward to seeing you again soon and for years to come!

Sandy Mead1 reviewTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nerissa is the best! She's given me the best haircut I have ever received.

Response from the owner · 7 years ago

Hi Sandy! We are so glad you enjoyed your time at Juut. Thanks for sharing your feedback - we look forward to seeing you again soon!

Jessie ClewellLocal Guide · 62 reviewsTotal number of Google reviews Jessie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great first experience at Juut Wayzata. Kyle did my color and Amy did my cut, both listened closely and made sure I was happy with the result every step of the way. Highly recommend!

  • Price: $200+
  • Services: Haircut, Hair coloring
Avery Katterhagen2 reviewsTotal number of Google reviews Avery has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always have an amazing experience at juut wayzata! Karima B. is a fantastic hair stylist and Audrey C. Is amazing at brow waxing! I will always recommend this salon to others

  • Price: $60–80
  • Services: Body waxing, Hairstyling

Juut Salonspa on Google Maps →

Business details