Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%0+0Value 14%90+12.7Replies to reviews 7%58+4.1Craft & service penalty80−2Momentum penalty40−6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREJuut Salonspa
Palo Alto, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 59 facial services · 4.6★ from 436 Google reviews
Report card
Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Juut Salonspa is better than 47% of facial services.C
47
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Juut Salonspa is better than 0% of facial services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Juut Salonspa is better than 80% of facial services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Juut Salonspa is better than 90% of facial services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Juut Salonspa is better than 40% of facial services.C
40
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Juut Salonspa is better than 58% of facial services.C
58
Reviews for your job
Customers hired Juut Salonspa for 8 kinds of job.
Juut Salonspa for gloss or glaze
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.$120–140
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Gloss or Glaze”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
All 3 Google reviews tagged “Gloss or Glaze”
LaraLocal Guide · 339 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★
The salon is quite spacious, though, personally, I found it a bit less cozy than I had hoped for. I also noticed a bit of dust on the workstation, which felt a little out of place in a setting meant for relaxation. On a positive note, I really loved the Aveda color! That said, I think I’ll keep looking for a space…
Paid $120–140Gloss or Glaze
AnitaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Gloss or GlazeHaircutHair highlighting
Teresa4 years ago★★★★★
Rating only, no written review.
Gloss or GlazeHaircut
Price
$170+109% vs typical facial services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 52 | $48–$124 |
| Hairstyling | 32 | $40–$159 |
| Hair coloring | 23 | $113–$203 |
| Hair highlighting | 8 | — |
| Balayage | 5 | — |
| Gloss or Glaze | 3 | — |
| Bang trim | 3 | — |
| Blowouts | 2 | — |
