Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Juut Salonspa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%0+0Value 14%90+12.7Replies to reviews 7%58+4.1Craft & service penalty80−2Momentum penalty40−6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Juut Salonspa

Palo Alto, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 59 facial services · 4.6★ from 436 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Juut Salonspa is better than 47% of facial services.C
47
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Juut Salonspa is better than 0% of facial services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Juut Salonspa is better than 80% of facial services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Juut Salonspa is better than 90% of facial services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Juut Salonspa is better than 40% of facial services.C
40
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Juut Salonspa is better than 58% of facial services.C
58

Reviews for your job

Customers hired Juut Salonspa for 8 kinds of job.

Juut Salonspa for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$113–$203
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7

All 23 Google reviews tagged “Hair coloring” · showing 20

GraceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Elle T is amazing!! I had previously gotten new extensions and color but it didn’t have the dimension I wanted from my inspo pic. I came to Elle and she gave me exactly what I wanted! It’s hard to find someone you trust with your hair and I 100% trust her. She listened to what I wanted and made it happen! My…

Paid $140–160Hair highlightingHair coloring
DariiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

⭐️⭐️⭐️⭐️ (4/5) I had a great experience at the salon! The stylists are amazing — skilled, polite, and really knowledgeable. I got some fantastic advice on how to care for my fine hair, and I truly appreciate it. However... paying $350 for a Demi color and cut feels way too overpriced. And please, stop selling…

Paid $200+HaircutHair coloring
DimitraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I went to this salon for a color correction after a previous appointment at another place left me with uneven highlights—some of which turned orange, especially near my face and roots. The majority of my hair, from my ears down to my chest, was a light beige blonde, and my goal was to correct the orange tones in the…

Paid $200+Hair coloring
PDLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always an amazing haircut, no matter who I got to! Great service at the check in desk as well.

Paid $140–160HairstylingHair coloring
Elfi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Never before was I as happy with my colorist as I am now with Denise and I spend already 50 years coloring my hair 👍😄❣️ Thank you Dear ❤️ To Kemo I have to send as well my high appreciation. His knowledge of cutting hair is something I never could enjoy before. All my life I was looking for a perfect hairstyle…

Customer photo from Elfi's review
HairstylingHair coloring
Nichola4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jemma is an extraordinary color artist. Lovely individual, color alchemist and delightful conversationalist. Highly recommend.

Hair coloring
CamilleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a great experience with Mercedes for haircut and color. Friendly, technical expertise, and wonderful results.

HairstylingHair coloring
Margaret8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Denise is a fabulous color artist!

Paid $180–200Hair coloring
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Liam is amazing- found my artist

Paid $140–160Hair coloring
NicoleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

If I could give a higher rating I would. While the services are pricey, it’s worth your dollar. Liam always dyes my hair and it’s because he always does such a phenomenal job I have no reason to look elsewhere, and he’s so wonderful and great at asking you about how you’re doing and making sure you feel like a…

Paid $200+Hair coloringBang trimHaircut
emyLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I like it here. I have trouble finding a place I trust for my hair. It's expensive but good service.

Paid $200+Hair coloringHaircutCurly hair
DanielLocal Guide · 366 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Some of the most creative colorists and stylists on the Peninsula. I've gone here for so many years...

HairstylingHair coloring
Kymberleigh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm pretty flexible with who I see for color services as I've had the same color formula for forever. I got a retouch today with added Botanical Repair treatment. Amber of course made the color look so fresh and rich, and the treatment resulted in my hair feeling SO smooth and healthy again. What went above and…

Hair coloringHair hydration treatments
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Denise has beautifully colored my hair for several years. She is professional, always friendly, and gifted in her craft

Hair coloring
SophiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Elemy made me look great as usual! Perfect color.

Hair coloring
Kymberleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been a Juut/Aveda girl for forever, and recently relocated. Finding a new colorist isn’t as scary to me (I know my formula) but a hair stylist can be a feat. Luckily there is this Juut, so I knew the standard for the care I was going to receive-from the front desk team, to both the colorist and stylist. I saw…

Hair coloringHairstylingHaircut
Lola1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jemma did an AMAZING job on my color- listened to what I wanted and made it happen!

BalayageHair coloringHaircut+ Quality+ Professionalism+ Value
VaishnaviLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

Update : After expressing my disappointment over the hair color outcome, I was given a free adjustment only to remove the green color and dye my hair to my natural color again. That's 285$ I'm never getting back. I got a haircut with Jimmy at Juut. He did a great job and gave me an a-line lob. I love my new…

Hair coloringHairstyling− Quality
Anastaсia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHair coloring
AnkitaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $100–120Hair coloring

Show more hair coloring reviews (3 more) →

Price

$170+109% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut52$48–$124
Hairstyling32$40–$159
Hair coloring23$113–$203
Hair highlighting8—
Balayage5—
Gloss or Glaze3—
Bang trim3—
Blowouts2—

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