Experts Reviews · Company report
Juut Salonspa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%0+0Value 14%90+12.7Replies to reviews 7%58+4.1Craft & service penalty80−2Momentum penalty40−6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Juut Salonspa

Palo Alto, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 59 facial services · 4.6★ from 436 Google reviews

Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Juut Salonspa is better than 47% of facial services.C
47
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Juut Salonspa is better than 0% of facial services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Juut Salonspa is better than 80% of facial services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Juut Salonspa is better than 90% of facial services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Juut Salonspa is better than 40% of facial services.C
40
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Juut Salonspa is better than 58% of facial services.C
58

Reviews for your job

Customers hired Juut Salonspa for 8 kinds of job.

Juut Salonspa for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.52
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10

All 52 Google reviews tagged “Haircut” · showing 40

Damian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jimmy at Juut Salon is excellent at men’s cuts! He takes his time and never makes you feel rushed. I’m really happy with my haircut and highly recommend him!

Paid $140–160Haircut
AkshataLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been visiting Juut for a few years now and they never disappoint. Truly unmatched service and such a warm, friendly staff. Special shoutout to Jimmy—he completely gets my dry, frizzy curly hair and always nails the haircut and blowout every single time!

Paid $120–140HaircutHairstyling
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you have fine hair, never fear! Jessica Miani is here! Jessica has been doing my fine hair for years. I always walk away with a custom, current cut that is easy to style and looks fabulous.

Paid $180–200HaircutHairstyling
SabrinaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jimmy is truly wonderful. I loved my haircut, but honestly the whole experience was just really memorable from start to finish. He’s incredibly talented and clearly understands hair really well. He immediately got what I was hoping for and made thoughtful suggestions that ended up being exactly right. Beyond that,…

Paid $120–140Haircut
DariiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

⭐️⭐️⭐️⭐️ (4/5) I had a great experience at the salon! The stylists are amazing — skilled, polite, and really knowledgeable. I got some fantastic advice on how to care for my fine hair, and I truly appreciate it. However... paying $350 for a Demi color and cut feels way too overpriced. And please, stop selling…

Paid $200+HaircutHair coloring
Deberah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jennille is awesome, this is my first haircut from her and I am really happy. She listened to what I wanted and asked questions along the way. Jennille is super easy to talk to and I never felt like she was in a rush. I look forward to my next visit! Thank you Jennille!!

Paid $160–180HaircutHairstyling
AdrianaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Just don’t book JD - chopped my hair short. I have been going to this salon for the past 5 years and i was happy - although it’s overpriced - with Joy. On Saturday i went with whomever they had available cause i am now a mother and don’t gave the luxury to wait for my favorite. JD’s haircut was even more expensive,…

Paid $200+BlowoutsHaircut
EmmaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I don't know why but I am not able to communicate with the designer. She don't listen to my request, she just keep asking me how much do I want to cut. I said that’s depends, I am trying to discuss a suitable length based on my current layers. She doesn’t listen, just keep stopping me and ask me length. I am like…

Paid $160–180HairstylingBang trimHaircut
Finley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Genuinely THE WORST HAIR CUT I HAVE EVER RECEIVED IN MY ENTIRE LIFE. I wish I could leave zero stars I got completely scammed, my hair is SO CHOPPY I would never recommend this place to anyone.

Paid $180–200Haircut
JanviLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Got a haircut from Jimmy and it was just wonderful! Exactly what I had asked for, hair felt healthy and beautiful and Jimmy was so kind and patient throughout.

Haircut
Lyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

I had such a horrible experience at this salon months ago. Not only was the service terrible but also the outcome of my so called caramel highlights that was blonde on one side of my head. Before I went to the salon I thought I will have fun, feel great, & come out lookin' good after having such a terrible year.…

Paid $200+HaircutHair highlighting
NicoleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

If I could give a higher rating I would. While the services are pricey, it’s worth your dollar. Liam always dyes my hair and it’s because he always does such a phenomenal job I have no reason to look elsewhere, and he’s so wonderful and great at asking you about how you’re doing and making sure you feel like a…

Paid $200+Hair coloringBang trimHaircut
Patti9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have met my dream stylist in Jessica..She got me right away and knew what I was looking for.She was so nice and a pro!!

Paid $120–140HairstylingHaircut
pramitha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I get my haircut by jennille and every time it’s such a great experience !!! Will be coming again ! The salon itself is neat and well managed . Appointments are a breeze as well and there is rarely any delay .

Paid $120–140HairstylingHaircutBlowdry
PhilippeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Katie is an amazing, and very talented stylist! Thank you.

Paid $180–200Haircut
emyLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I like it here. I have trouble finding a place I trust for my hair. It's expensive but good service.

Paid $200+Hair coloringHaircutCurly hair
c9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent, beautifully cut my curly wavy hair. My wavy hair has never been happier

Curly hairHaircut
Mustan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Usually it’s pretty good. but this time my regular stylist had to cancel on the last minute. and I had to choose a different one. which I wasn’t happy with my hair cut. She really needs more experience cutting hair.

Haircut
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Katie is an excellent stylist. I always enjoy seeing her and I look a lot better when I leave with a new haircut!

Haircut
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As Always - Amazing Haircut and Style by Michaela Falk, Master, Stylist + Daymaker at Palo Alto Juut Salon.

Haircut
J.Local Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always pleasant and nice. Listens to my requests, doesn't shoot them down, does give other suggestions if there is something my stylist sees something that might work better.

HaircutKids' cuts
HosseinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Booked a same-day appointment with Chenoa. She did a fantastic job cutting my hair. She was very patient and professional and the outcome was exactly what I wanted. Will definitely go back.

Haircut
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shalya was amazing! I was a new client and she listened carefully and spent time with me. What a great haircut. Thank you Shayla!

Haircut
Lenore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent.

Haircut
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robbie is THE BEST. What great cutting skills but also the artistic eye for what will look & work best for me. I'm so happy with his work

Haircut
Nadine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful experience and very satisfied with my haircut. Thanks to Jennille.

Haircut
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love coming in for a haircut with Shayla. She is the best, always taking her time to make my hair look fabulous! My hair is thick, so sometimes it can take longer than the average cut. She makes sure that my hair is just right, even if it takes a little longer to make that happen. I also appreciate our chat time…

Haircut
Chelsea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just got my haircut by Chenoa, the stylist in training, and she did such a nice job. I'll be back!

Haircut
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Katie was kind and supportive as always.

Haircut
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ana was informative - she showed me how my previous haircut was uneven in places. She not only fixed it but gave me a great cut. She also shared hair product info to help my damaged hair. I'll be back to see her!

Haircut
Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

JD was great. It was my first visit to that salon as I’m spending the winter away from home and she nailed the haircut.

Haircut
Kymberleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been a Juut/Aveda girl for forever, and recently relocated. Finding a new colorist isn’t as scary to me (I know my formula) but a hair stylist can be a feat. Luckily there is this Juut, so I knew the standard for the care I was going to receive-from the front desk team, to both the colorist and stylist. I saw…

Hair coloringHairstylingHaircut
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robbie is phenomenal!!! Growing my hair out and it was a mess. When he was done, it looked like a million bucks!! Can't compliment him enough

Haircut+ Professionalism
Lola1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jemma did an AMAZING job on my color- listened to what I wanted and made it happen!

BalayageHair coloringHaircut+ Quality+ Professionalism+ Value
AslihanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

I had hairlighting and haircut. The haircut was very successful but the hairlighting was a big failure. I did travel the next day and was out of US for two months. All my friends asked me when I would have my hairlighting done since they saw lots of gray hair. When I said, I had it done just a week ago, they…

HaircutHair highlighting
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Don't be afraid to try the New (junior) Stylists! They are half the price of the senior stylists. I highly recommend Joanne who did a fantastic job with my difficult hair today. I feel (and perhaps look) ten years younger after Joanne's expert cut and styling! :)

HairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Mounica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Me and my friend visited juut for haircut and hair donation. Jimmy was our service specialist. He is very knowledgeable and an absolute gem of a guy. We felt pampered at the end of service.

Haircut+ Punctuality+ Cleanliness+ Quality
MLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ana was great. She helped me pick a hairstyle that would accentuate my best facial features, and I loved it! Thank you Ana! :)

HairstylingHaircut
Anastaсia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHair coloring
NarjesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★

Rating only, no written review.

Paid $200+HaircutHair highlighting

Show more haircut reviews (12 more) →

Price

$170+109% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut52$48–$124
Hairstyling32$40–$159
Hair coloring23$113–$203
Hair highlighting8—
Balayage5—
Gloss or Glaze3—
Bang trim3—
Blowouts2—

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