Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Juut Salonspa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%0+0Value 14%90+12.7Replies to reviews 7%58+4.1Craft & service penalty80−2Momentum penalty40−6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Juut Salonspa

Palo Alto, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 59 facial services · 4.6★ from 436 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Juut Salonspa is better than 47% of facial services.C
47
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Juut Salonspa is better than 0% of facial services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Juut Salonspa is better than 80% of facial services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Juut Salonspa is better than 90% of facial services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Juut Salonspa is better than 40% of facial services.C
40
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Juut Salonspa is better than 58% of facial services.C
58

Reviews for your job

Customers hired Juut Salonspa for 8 kinds of job.

Juut Salonspa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.39
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$40–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9

All 33 Google reviews tagged “Hairstyling” · showing 20

AkshataLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been visiting Juut for a few years now and they never disappoint. Truly unmatched service and such a warm, friendly staff. Special shoutout to Jimmy—he completely gets my dry, frizzy curly hair and always nails the haircut and blowout every single time!

Paid $120–140HaircutHairstyling
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you have fine hair, never fear! Jessica Miani is here! Jessica has been doing my fine hair for years. I always walk away with a custom, current cut that is easy to style and looks fabulous.

Paid $180–200HaircutHairstyling
Deberah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jennille is awesome, this is my first haircut from her and I am really happy. She listened to what I wanted and asked questions along the way. Jennille is super easy to talk to and I never felt like she was in a rush. I look forward to my next visit! Thank you Jennille!!

Paid $160–180HaircutHairstyling
EmmaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I don't know why but I am not able to communicate with the designer. She don't listen to my request, she just keep asking me how much do I want to cut. I said that’s depends, I am trying to discuss a suitable length based on my current layers. She doesn’t listen, just keep stopping me and ask me length. I am like…

Paid $160–180HairstylingBang trimHaircut
PDLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always an amazing haircut, no matter who I got to! Great service at the check in desk as well.

Paid $140–160HairstylingHair coloring
Maribel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently had a haircut with Jessica, and I am extremely pleased with the outcome. I went from long to short hair and I absolutely adore my new look! I was a bit nervous taking so much length off but I know I wanted a cute modern bob (not a mom bob). Jessica was very professional and devoted time to truly…

Paid $120–140Hairstyling
Elfi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Never before was I as happy with my colorist as I am now with Denise and I spend already 50 years coloring my hair 👍😄❣️ Thank you Dear ❤️ To Kemo I have to send as well my high appreciation. His knowledge of cutting hair is something I never could enjoy before. All my life I was looking for a perfect hairstyle…

Customer photo from Elfi's review
HairstylingHair coloring
CamilleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a great experience with Mercedes for haircut and color. Friendly, technical expertise, and wonderful results.

HairstylingHair coloring
Sandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great fun, great hair styling. Great stylist.

Hairstyling
palyrunner3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michaela is the very best Cheers John

Paid $120–140Hairstyling
Medha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've been to JUUT several times to donate my hair and get a new shorter hair style and this time, Kimo was my stylist and he was great! I wasn't sure what I wanted but Kimo brainstormed with me and created a custom hair style that highlighted my facial features. I loved his experimental style and his energy! I would highly recommend him :)

Hairstyling
Patti9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have met my dream stylist in Jessica..She got me right away and knew what I was looking for.She was so nice and a pro!!

Paid $120–140HairstylingHaircut
Graham11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Superb haircut by Katie Fong. She is a highly talented hair stylist who consistently delivers a great outcome. Charming and professional.

Paid $160–180Hairstyling
pramitha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I get my haircut by jennille and every time it’s such a great experience !!! Will be coming again ! The salon itself is neat and well managed . Appointments are a breeze as well and there is rarely any delay .

Paid $120–140HairstylingHaircutBlowdry
PhilippeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Katie is an amazing, and very talented stylist! Thank you.

Paid $180–200Haircut
DanielLocal Guide · 366 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Some of the most creative colorists and stylists on the Peninsula. I've gone here for so many years...

HairstylingHair coloring
Nitan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

disappointing!

Hairstyling
DeeDee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love getting my hair done at this place! My stylist Jemma is amazing and talented!

BalayageHairstylingHair highlighting
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

JD on time and efficient. Great haircut.

Hairstyling
Midamobe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jannille was terrific… she really understood my hair and my feelings toward it :-)

Hairstyling

Show more hairstyling reviews (13 more) →

Price

$170+109% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut52$48–$124
Hairstyling32$40–$159
Hair coloring23$113–$203
Hair highlighting8—
Balayage5—
Gloss or Glaze3—
Bang trim3—
Blowouts2—

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