Experts Reviews · Company report
K & E Auto Body & Collision Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

K & E Auto Body & Collision Center

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 612 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.K & E Auto Body & Collision Center is better than 88% of auto body shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.K & E Auto Body & Collision Center is better than 84% of auto body shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.K & E Auto Body & Collision Center is better than —% of auto body shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.K & E Auto Body & Collision Center is better than 98% of auto body shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.K & E Auto Body & Collision Center is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.K & E Auto Body & Collision Center is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired K & E Auto Body & Collision Center for 6 kinds of job.

K & E Auto Body & Collision Center for auto body & trim repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto body & trim repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Auto body & trim repair” · showing 40

habib16 hours ago★★★★★

Mr. Pepi was very professional. Kept his promise. Kept me informed at all the time. It is a good place to go if needed.

Reasonable priceAuto body & trim repair
MarjorieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend K&E Auto Collision. Their communication is excellent, and they always keep you informed throughout the entire process. I have used them in the past, and several members of my family have as well. We continue to return because of the quality of their work and the level of service they provide. They…

Reasonable priceAuto body & trim repair
Shivika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team at K&E did an amazing job! My insurance company suggested them, and I’m glad they did. The car looked brand new when they were done. They were professional, kind, and very accommodating. I had a time constraint with getting my car back and they were able to make it happen. Great customer service! I would…

Auto body & trim repair
B9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys are magicians and incredibly efficient and organized. My brand new car was dinged by some hit and run scallywag, and they made it look brand new again, using all original parts and matching the paint perfectly. And the process was seamless and painless using GEICO as these guys know how to do all the paperwork. I couldn’t recommend them enough!

Great priceAuto body & trim repair
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional service without the hassle. Repair was completed a day before deadline. These guys mean business, and they are very good at it! They also gave my JEEP a free detailed wash, making my car smell new again.

Great priceAuto body & trim repair
NeilLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The staff at K&E were all amazing. My car came back looking like I just took it off gve lot all over again. Thank you Pepe for all teh communication and making me feel like family! Keep up the amazing work and I will definitely be referring all ny family and friends to y'all!

Auto body & trim repair
Sharjil73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best in NYC. In my 16 years of driving and dealing with different auto body shops, K&E stands out as the best by far. Professionals through and through, they made sure I was taken care off. My car came out brand new from a hefty collision. Will be going back there as long as I live in NYC. Best of luck to the team.

Reasonable priceAuto body & trim repair
aldona4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Very. Communicative and patients even when parts wasnt available for.months.

Great priceAuto body & trim repair
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent work and great communication with the shop very highly recommend.

Great priceAuto body & trim repairBody & TrimCar towing
Sylvia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

K&E Collision is the best Collision company I have ever dealt with. Excellent customer service. Wonderful people to work with and the quality of the work is OUTSTANDING! I highly recommend this company to anyone looking for top of the line work to be done on their cars with excellent customer service.

Great priceAuto body & trim repair
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can only say thank you 1000 times this is my best experience in a collision shop These people even win the extra miles they help me with a rental car. They fix a dent in the back of the car that had nothing to do with the accident that could easily cost me another $500 in another place. I can only say thank you…

Auto body & trim repair
micheal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience with K&E. Staff is extremely friendly and knowledgeable. Took my car here after reading all the great reviews. K&E exceeded my expectations. My car looks back normal! Thank you K&E

Customer photo from micheal's review
Reasonable priceAuto body & trim repair
nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Attention to detail best describes K&E’s workmanship. Perfection !!!! Great customer service and staff. Kept me informed of the progress and dealt with insurance company when insurance company offered to use after market parts instead of original Honda parts, after all it’s a brand new car. Shout out to Heather. My…

Great priceAuto body & trim repair
EdwardLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pepe and the staff at K&E were very pleasant to work with. They promised my vehicle would return to me looking like new and certainly delivered on that promise. I would return again if I needed K&E’s services. I highly recommend them!

Great priceAuto body & trim repair
PatriciaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great shop they did great work

Great priceAuto body & trim repair
Habibur2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a wonderful experience with this place. The staff are very friendly and the mechanics know what they are doing. Everything came out superb. I would def recommend this place to someone.

Customer photo from Habibur's review
Great priceAuto body & trim repair
Andre14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got rear-ended and chose this place based on the review it got... I can honestly say they exceeded my expectations and got back my lexus before the estimated 2wk window. They even went ahead and wash and detailed the car a bit.. Finding a great repair shop is hard, so I'll stick my these guys for future repair…

Auto body & trim repair
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quality work and great service. Everyone at K&E is very helpful and friendly. They fixed my car and made it look amazing. Highly recommend them for any repair needs

Great priceAuto body & trim repairBody & Trim
JesusLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great place. Excellent body work. Everyone is very nice and friendly. Been taking my cars there for several years. Highly recommend this body ship.

Reasonable priceAuto body & trim repairBody & Trim
Amit10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent experience with K&E Auto Collision. The repair quality was outstanding my car looks brand new. The team was highly accommodating, professional, and kept me updated throughout the process. Turnaround time was super quick and everything was handled smoothly. Highly recommend!

Great priceAuto body & trim repair
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job i am very satisfied with the work that they did on my car.professional and friendly staff I would definitely recommend K&E to a friend or family. Best auto body in town.

Reasonable priceAuto body & trim repair
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am writing this review detailing my friend Ted’s recent experience with K + E Auto Body. Ted was extremely pleased with the service he received. The work is exemplary, and the service was courteous and professional. He highly recommends your shop.

Reasonable priceAuto body & trim repair
CristinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I brought my car here after someone hit me in my back. The staff was very professional, and respectful. The customer service and my entire experience was impeccable. They walked me through the entire process and everyone was so helpful. They did an excellent job and my car looks brand new again. They gave me a…

Customer photo from Cristina's reviewCustomer photo from Cristina's review
Auto body & trim repair
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Pleasantly surprised with the professionalism and friendliness of the staff. Pepe handled the insurance claim with expertise and they provided regular updates. Highly recommend this shop for your auto body work

Auto body & trim repair
VanessaLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My vehicle had multiple dents and impact marks throughout. After K&E completed the repairs, it looked absolutely brand new—even better than when I first purchased it. Their customer service is flawless; the team is professional, honest, and genuinely cares about their customers. They do exceptional work and make you…

Great priceAuto body & trim repairBody & Trim
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great Service Quick Turnaround. Handled my rental as well

Auto body & trim repair
Weijian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had a great experience with the team. Very knowledgeable and accommodating. Was kept up to date with repair status and they were prompt to return calls.

Auto body & trim repair
SeanLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They replaced my windows and both doors after someone hit my car. All parts they used were new and the car looked brand new after they painted, polished and detailed the interior as well. They worked with me through the insurance process, and the car couldn't have came out better. Plus they threw in a free thermos,…

Great priceAuto body & trim repairCar towing
Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was great beyond expectations not to mention the amount of details and dedication put into the restoration of my vehicle. My car looks like a brand new car. Thank you everyone for the amazing work. I highly recommend K&E

Customer photo from Danny's reviewCustomer photo from Danny's review
Great priceAuto body & trim repairBody & Trim
SajibLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an outstanding experience with K & E Auto Body & Collision Center. From start to finish, they were professional, accommodating, and extremely transparent. What impressed me most is that they are Tesla-approved and know exactly how to handle EV repairs—something that gave me peace of mind. They didn’t charge…

Great priceAuto body & trim repair
Gordon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I totally recommend K & E Auto 🛺 👌 😄 😀

Auto body & trim repairAuto side window replacementElectrical
warrock9111212 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First id like to thank the staff at K&E for delivering a refreshing dose of professionalism and competence, this combination is rare in the area . I had the pleasure of meeting Pepe who was very resourceful facilitating my insurance claim and rental while the talented technicians repaired my vehicle. A tech named…

Customer photo from warrock91112's review
Reasonable priceAuto body & trim repair
Ginna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We could not be happier with the service we received at K & E Auto!! From the receptionist to the technicians and manager - everyone is attentive and respectful. Paperwork was straightforward and we had the car sooner than we expected given the damage done to it. They not only fixed everything, they left it spotless…

Auto body & trim repairSide view mirror repair
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Just picked up my 2023 Hyundai Santa Cruz Limited that got hit from behind with less than 1K miles on it and it looks amazing!!!! The service & updates were second to none!!! Highly recommend this shop! Thank you so much for the amazing work you did!

Auto body & trim repair
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente service

Auto body & trim repair
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was in an accident a few weeks ago and called Pepe at K&E from the accident site and he told me I could have the car towed directly to the shop the same day. They worked long and hard to repair my car in advance of their initial estimate. The best service by far. Highly recommend. My car looks brand new again!

Auto body & trim repair
RandallLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic auto repair shop. They took care of everything and did great work!

Auto body & trim repair
Ricky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are absolute Best!!...Very pleased with with their work...Great Job!!

Auto body & trim repairAuto detailingBody & Trim
Mohamed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceAuto body & trim repair
Antonio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Great priceAuto body & trim repair

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 35%Overpriced 5%Not sure 3%

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