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K K Lawn & Sport

Lawn mower store · Monroe, WI · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%59+37.5Reliability 28%33+9.3Replies to reviews 8%16+1.3Experts Score= 48Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 69 gardenersPosition by Experts Score among all companies we track in this category. · better than 1%
4.5 ★★★★★ 28 Google reviews · 8 photos
79%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
May 2026latest review

K K Lawn & Sport at a glance

Google reviewers rate K K Lawn & Sport 4.5 out of 5 stars based on 28 reviews, noting that the owner responded to only 7 percent of comments. Customers frequently describe the staff as knowledgeable and friendly, highlighting competitive pricing, same-day delivery, and helpful service for mowers, snowblowers, and parts. However, lower-rated reviews cite specific service errors, such as incorrect oil changes and spilled fluids, along with unresolved equipment defects and a lack of communication regarding return calls.

  • Google rating: 4.5 out of 5 from 28 reviews (79% five-star).
  • Reviews on this page: 28 Google reviews (17 with written comments, 1 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: May 5, 2026.
  • Service: Gardener serving Monroe, Wisconsin.

Data from Google, last updated October 28, 2026.

Score profile vs other gardeners

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction59Reliability33Craft & service–Value–Momentum100Replies to reviews16Satisfaction: 59 (median 85)Reliability: 33 (median 86)Momentum: 100 (median 100)Replies to reviews: 16 (median 36)
K K Lawn & SportGardeners median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.K K Lawn & Sport: 59/100 on this factor. Category median: 85.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.K K Lawn & Sport: 33/100 on this factor. Category median: 86.D
33
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.K K Lawn & Sport: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.K K Lawn & Sport: 16/100 on this factor. Category median: 36.F
16

Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars2279%
  • 4 stars311%
  • 3 stars00%
  • 2 stars14%
  • 1 star27%

Praise vs complaints

Phrases our text analysis found in 17 written reviews

  • Praise3097%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1445%
  • Quality & results413%
  • Price & value413%
  • Speed & response310%
  • Would recommend310%
  • Communication26%
  • Honesty & trust13%

What customers talk about

We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was very knowledgeable, patient, and kind throughout the entire process.”
  • “They do a great job and there pickup and delivery service is reasonable and the cost to have the snowblower and the mowers is reasonable.”
  • “Affordable”
  • “Delivered to our house within an hour of purchasing.”
  • “Highly recommend doing business here.”
  • “Easy to work with and very knowledgeable.”
  • “d around for a new zero turn and he gave us the best price, provided honest feedback of our options and didn't try to convince us to buy the highest p…”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BeckyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was extremely helpful, efficient and quick. We shopped around for a new zero turn and he gave us the best price, provided honest feedback of our options and didn't try to convince us to buy the highest priced machine, just what was best for our situation. He even delivered our machine the same day.

DanLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was awesome. Got a new Bad Boy Maverick HD. He was extremely knowledgeable on the products. Very straight forward. Went in to order after talking to them previously. They happened to have just gotten in what we were looking for. Delivered to our house within an hour of purchasing. Best pricing we could find…

AmandaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was amazing to work with in the purchase of our new Bad Boy mower. He was very knowledgeable, patient, and kind throughout the entire process. Highly recommend!

SheilaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

My husband took his zero turn in to them and he want the hydro changed instead they changed the regular oil so then he had to take it back so they could make it right when he got it back for the second time he had to wipe off all of the oil that was spilt all over it and then he has to keep filling the reservoir…

Deborah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Noel and I really appreciate the staff. Easy to work with and very knowledgeable. Great service always!!!!

JohnLocal Guide · 175 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The staff is always helpful here. In Monroe, I definitely would recommend to others. I got the chains there, but not the files.

Customer photo from John's review

Photos

Customer reviews

4.5 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Becky StackLocal Guide · 5 reviewsTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan was extremely helpful, efficient and quick. We shopped around for a new zero turn and he gave us the best price, provided honest feedback of our options and didn't try to convince us to buy the highest priced machine, just what was best for our situation. He even delivered our machine the same day.

Dan PriggeLocal Guide · 105 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan was awesome. Got a new Bad Boy Maverick HD. He was extremely knowledgeable on the products. Very straight forward. Went in to order after talking to them previously. They happened to have just gotten in what we were looking for. Delivered to our house within an hour of purchasing. Best pricing we could find too. Highly recommend doing business here. Great people, great prices. Do business locally.

Amanda PriggeLocal Guide · 53 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan was amazing to work with in the purchase of our new Bad Boy mower. He was very knowledgeable, patient, and kind throughout the entire process. Highly recommend!

Sheila WorkingerLocal Guide · 13 reviewsTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband took his zero turn in to them and he want the hydro changed instead they changed the regular oil so then he had to take it back so they could make it right when he got it back for the second time he had to wipe off all of the oil that was spilt all over it and then he has to keep filling the reservoir with oil because they weren’t full so we will never take it back to them again

Britt GempelerLocal Guide · 242 reviewsTotal number of Google reviews Britt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The people there are always so very helpful and well informed.

Jeff DitzenbergerLocal Guide · 600 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great selection of parts and mowers. Super friendly staff

Response from the owner · 3 years ago

Glad you make the effort to come out to see us

Deborah Ditzenberger8 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Noel and I really appreciate the staff. Easy to work with and very knowledgeable. Great service always!!!!

John LincicumLocal Guide · 175 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is always helpful here. In Monroe, I definitely would recommend to others. I got the chains there, but not the files.

Jim FieldLocal Guide · 68 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We bought a snowblower from them two years this coming January. They were very helpful explaining the units to us. We have two lawnmowers that they have serviced for us. This year we had our snowblower serviced for the first time. They do a great job and there pickup and delivery service is reasonable and the cost to have the snowblower and the mowers is reasonable. They have a Hardware Hanks store in their building also Swirl Ice Cream shop which we haven't tried. They have a wide variety of mowers and snowblowers.

Bev ZwickeyLocal Guide · 58 reviewsTotal number of Google reviews Bev has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice and curtious staff. Affordable

K K Lawn & Sport on Google Maps →

Business details

  • Address: W5241 County KK, Monroe, WI 53566
  • Phone: (608) 325-6400
  • Service area: Monroe, WI