Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%86+20.8Value 14%66+9.3Replies to reviews 7%94+6.6Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREKaiser Air Conditioning - HVAC installation and repair in Ventura and LA county
Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 81 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 99% of HVAC contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 66% of HVAC contractors.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 94% of HVAC contractors.A
94
Reviews for your job
Customers hired Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county for 7 kinds of job.
Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county for HVAC duct & vent installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
All 1 Google reviews tagged “HVAC duct & vent installation”
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Kaiser has been an excellent HVAC contractor for a very reasonable price. After installation of the unit we have used Kaiser to perform semi annual evaluation, cleaning and adjustments. They are efficient, well mannered and honest and we definitely recommend Kaiser.
Reasonable priceHVAC system maintenanceInstallationHVAC duct & vent installation
Price
$410+25% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 16%Reasonable 60%Overpriced 8%Not sure 16%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 10 | $37–$295 |
| HVAC system repair | 9 | $192–$918 |
| Heating system maintenance | 4 | $37–$239 |
| Installation | 3 | $1.2k–$2.8k |
| Heating system repair | 3 | $158–$1.1k |
| A/C system maintenance | 2 | $51–$415 |
| Install thermostat | 2 | $57–$590 |
