Experts Reviews · Company report
Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%86+20.8Value 14%66+9.3Replies to reviews 7%94+6.6Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 81 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 99% of HVAC contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 66% of HVAC contractors.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 94% of HVAC contractors.A
94

Reviews for your job

Customers hired Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county for 7 kinds of job.

Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$918
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#104 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 9 Google reviews tagged “HVAC system repair”

Art6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Mark-up on their parts is 1150%. Buyer Beware

Paid $600–800OverpricedHVAC system repair
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lost AC during the hottest day of the year. They were able to get someone out the following day to repair my system. Roberto was very helpful spent a lot of time diagnosing and explained exactly what needed to be done and the cost related to the repair before he started work. I have been a customer for over 18…

Paid $1,000–1,200Reasonable priceHVAC system repair
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our A/C decided to die in the middle of the September heatwave. After I called, three different service people who were out on other calls returned my distress call. One of the technicians came to our home that evening, on his way home for the day. He diagnosed the problem, picked up the faulty part the next…

Paid $200–400Reasonable priceHVAC system repair
Dianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaiser Air has been great! Especially Austin. I always get notified when hes on his way. Hes friendly, explains everything hes doing and he does it efficiently. Invoices are understandable. Issac is great for getting appts scheduled and always contacts if a reschedule is needed.

Paid $1,400–1,600Reasonable priceHVAC system repairHVAC system maintenance
SteveLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I was happy with their service. When I turned on the forced air unit furnace for the first time this season, the fan wouldn't come on. I called Kaiser in the morning. They were able to get out the same day to fix the furnace. I took the service plan so the Technician also serviced the unit. Price seemed fair. Fast, friendly and efficient.

HVAC system repair
Ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kaiser staff were great at keeping me informed.. They made sure their work was above and beyond what I expected. Far above the average contractor.

Reasonable priceHVAC system repairHeating system repair
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

After spending over $3000 in January, our every 6 month filter service abruptly stopped with no reason given and our HVAC system doesn't work properly. We are hoping this is rectified tomorrow when Zack looks at it.

Paid $1,000+Not sureHVAC system repair
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks for the Great Service.

HVAC system repair
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I gave Kaiser Air Conditioning 5 stars because they’re service. Jennifer was very professional, helpful and responsive when checking our warranty and scheduling a service technician to come out and look at our system. Marlon was our service technician and he was prompt, professional, knowledgeable, and very…

HVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$410+25% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 60%Overpriced 8%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance10$37–$295
HVAC system repair9$192–$918
Heating system maintenance4$37–$239
Installation3$1.2k–$2.8k
Heating system repair3$158–$1.1k
A/C system maintenance2$51–$415
Install thermostat2$57–$590

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