Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%86+20.8Value 14%66+9.3Replies to reviews 7%94+6.6Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 81 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 85% of HVAC contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 99% of HVAC contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 66% of HVAC contractors.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county is better than 94% of HVAC contractors.A
94

Reviews for your job

Customers hired Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county for 7 kinds of job.

Kaiser Air Conditioning - HVAC installation and repair in Ventura and LA county for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$590

All 2 Google reviews tagged “Install thermostat”

Eugene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heater ran for 8 hrs when we weren,t home. Afraid of fire. Checked circuit board,operation, did maintainance, installed new thermostat. Seems fine now. Mario and Jack were great.

Heating system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Lillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was pleasure to work with Mario. e was so helpful helping me to find the appropriate thermostat that would be assessable and easy for me as senior citizen to use. He was polite and attentive...most fall her was patient all my questions.

Install thermostat+ Responsiveness+ Punctuality+ Quality

Price

$410+25% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 60%Overpriced 8%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance10$37–$295
HVAC system repair9$192–$918
Heating system maintenance4$37–$239
Installation3$1.2k–$2.8k
Heating system repair3$158–$1.1k
A/C system maintenance2$51–$415
Install thermostat2$57–$590

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