Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Bee extermination”

Carleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joe came as usual. He is wonderful. Heard me out about our current bee situation, knew exactly what to do and took care of it. Super pleasant as usual....

Rodent extermination
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professioal and curteous.

Home inspectionHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Technician explained everything and did a thorough job!

Hornet & wasp exterminationRodent exterminationBee extermination
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! They are professional and thorough. All around good experience :)

Bee exterminationBug & insect extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We had some carpenter bee issues at our home. Matt came out and explained the work that would be done and what to expect. He was very professional and I would highly recommend Kapture.

Reasonable priceBee extermination
JulissaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
336 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They took care of the ants in the basement. They applied several different treatments very carefully. After the treatment, I haven’t seen any ants since. So I’m happy with the result! 👍🏻

Reasonable priceBee exterminationBug & insect exterminationAnt extermination
Daphne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I met John and Lucy from Kapture and I appreciated how they took the time to explain the benefits of their pest control services in comparison to other companies that were more invested into financial profits than environmental safety and customer satisfaction. So far, I have no complaints.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
LindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alex did our routine summer insect pest treatment…well done. He was a good listener and worker.

Home inspectionTermite inspectionTermite extermination
Marie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional gentleman; he went over and explain everything to me as the secretary did on the phone with me; and he was punctual within the time limit. I like the encounters the minute they contact me until the technician arrives.

Reasonable priceCockroach exterminationBee extermination
Zach13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My rep Aviva is the best! Would 10/10 recommend

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Temis showed up and immediately assessed the environment. He was very professional and checked all areas regarding the matter I called about. Continue to be very happy with Kapture's services Alex S

Ant exterminationBee exterminationHome inspection
Laurie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Kapture for several years. We recently called for bees in our backyard. Our technician, Steve, was there quickly and we have had no issues since. They are always pleasant to work with and very quick to respond.

Reasonable priceHome inspectionBee extermination
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, well spoken, young man came today to get rid of our pests! Was thrilled they were able to come the next day after I called. Highly recommend.

Paid $120–140Hornet & wasp exterminationBee extermination
MPHWORLD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bald Faced Hornet's nest removal.

Customer photo from MPHWORLD's reviewCustomer photo from MPHWORLD's review
Paid $200+Reasonable priceBee extermination
Youngsun2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven was kind and took the time to explain everything in detail, which really helped me understand. I really appreciate all his effort to get rid of the bees, even on such a hot day.

Bee exterminationAnt extermination
Brianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a swarm of carpenter bees and ant infestation…they came promptly, reasonably priced, service is solved, and Brandon was knowledgeable, able and had patience to all my questions and was pleasure to have to house. Definetely my GO TO COMPANY! 👍🏼😊

Great priceBee exterminationAnt extermination
Darron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kapture Pest technician's “Steven” goes above and beyond each and every visit. Our unwanted visitors are now under control thanks in part to the professionalism and attention to detail. Glad we made the switch….

Spider exterminationGeneral pest inspectionBee extermination+ Responsiveness+ Punctuality+ Professionalism
M8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dec 2023 - adding to review because not sure how to add a new one! Justin was exemplary in every aspect from identifying and addressing the possible areas of entry. Thankful for Matt I as he has also been considerate and thorough in checks and how to address it. Really appreciate how professional the Kapture team…

Bee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been with this company for 2 years and I LOVE them. They get it right every time.

Bee exterminationBug & insect exterminationHome inspection
Henry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John came by and dealt with my bee issue asap. He was knowledgeable , patient and thorough.

Bee extermination+ Responsiveness+ Punctuality+ Quality
Glenn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alfonso was very professional and cery informative. He discussed the plan and expectations.

Bee exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Rouel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Matt Lovino did an excellent job including explaining to us thoroughly what needs to be done and what he completed to do to solve our pest control issues. He is professional, courteous and respectful. God bless all of you at Kapture Pest Control

Bee exterminationBug & insect exterminationHome inspection
NancyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kapture is the only pest control company who has been able to eradicate our cricket problem in the basement. Our latest technician, Terrence, also found a yellow jacket nest in the front lawn and promptly took care it. We are always satisfied with response time and service. I recommend them to all my neighbors and friends!

Bee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
AureaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex showed up to assist us with our bee problem and was extremely professional and sympathetic to my fear. He made the process so easy and couldn't be any kinder. Grace was also very pleasant when assisting with my inquiry. She explained everything so thoroughly.

Bee extermination+ Responsiveness+ Punctuality+ Professionalism
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Justin was very thorough and explained exactly what he was going to do and what I should expect. I would use this company again.

Bee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Carla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alphonso was so great to work with. He told us everything he was doing and how he was going to take care of our bee issue. Thank you very much for the help!

Bee extermination+ Responsiveness+ Punctuality+ Professionalism
Keith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an issue with yellow jackets. They responded quickly and took care of the problem right away. They included a follow up inspection to ensure results.

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Ali10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had yellow jackets coming into my home through a small crack in the wall above my AC unit. I wasn’t expect such a quick turn around since it was the week of Thanksgiving - but I was pleasantly surprised when I reached out to them on Tuesday and they came the next morning! They were professional, polite and…

Bee extermination+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

John and his staff are the best! When we were "stood up" on our initial visit by Orkin in September of 2020, we immediately searched for another exterminator that evening to assist with a mouse issue as well as silverfish. I saw the excellent reviews of Kapture and decided to take a chance on using them. After the…

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
jasonLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I first hired Kapture pest control for an internal mouse issue. The company was compassionate knowledgeable and immediately responsive to our problem. Within a day a technician was at our house. After a few visits the issue w the rodents was under control and then completely eradicated. I was very…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Molly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Our technician was very professional, knowledgeable, and efficient. We highly recommend!

Ant exterminationBee exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
CarolynLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent work, technician very nice answered all my questions

Bee exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Outdoor spraying around foundation.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recommended by neighbor and did not disappoint!

Bee extermination+ Responsiveness+ Punctuality+ Professionalism
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

the rep David is top notch -always on time- explains the service- listens well and very informative. The owner is very involved and coordinates his services himself. I recommend them highly.

Bee exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lolita12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Justin was here precisely at 9AM. He was knowledgeable and professional. Happy to have selected Kapture for my pest service!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Bernice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Daniel was polite, professional and knowledgeable.

Bee exterminationRodent exterminationSpider extermination
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Came on time and explained the process thoroughly.

Bee extermination+ Responsiveness+ Punctuality+ Professionalism
S5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceBee extermination
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Maureen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationRodent exterminationSpider extermination+ Professionalism
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Professionalism
N4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality
JosephLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee extermination+ Responsiveness+ Punctuality+ Quality
ShaqandRamellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Steph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee extermination+ Punctuality+ Quality+ Professionalism
Seunghyun4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee extermination+ Responsiveness+ Punctuality+ Quality

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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